Can I get a refund?


JobbiE

Active member
Local time
6:06 PM
Posts
1
OS
Windows 11 Home Single Language 21H2
Yesterday I tried to do a clean install my Windows 11. When it come to the upgrade from home version to Pro version, the store ask me to buy the license (which I already have), but the store don’t upgrade to Pro for me (It keep saying “Try again” with some error) Unfortunately I manage to do the upgrade but my question is, is this the same thing here IMG_0553.png
with thisIMG_0554.png

And my deviceIMG_0556.jpeg
 

My Computer

System One

  • OS
    Windows 11 Home Single Language 21H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI Katana GF66 11UE
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H 2.30GHz
    Memory
    DDR4-3200 16 GB
    Graphics Card(s)
    NVIDIA GeForcr RTX 3060 Laptop GPU
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    Intel(R) UHD Graphics, NVIDIA GeForcr RTX 3060 Laptop GPU
    Screen Resolution
    1920x1080 (125%)
    Antivirus
    Bitdefender Total Security 2021
If you have used the key then No, you can't get a refund.
 

My Computer

System One

  • OS
    WIN 11 Pro 24H2 - 26100.3323
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    50MBs
    Browser
    Chrome
    Antivirus
    OEM

Latest Support Threads

Back
Top Bottom