Can't reset Windows 11

L

LenBerman

New member

Local time

12:27 PM

Posts

2

OS

Windows 11

• Tuesday at 1:35 PM

• #1

I want to reset my Windows 11 Home laptop to sell it. When I select reset this PC and remove everything, I get a window telling me "There was a problem resetting your PC, no changes were made. What do I do?

 

Windows Build/Version

24H2

My Computer

System One

• OS

  Windows 11

  Computer type

  Laptop

  Manufacturer/Model

  HP

Z

zbook

Well-known member

Guru

VIP

Local time

2:27 PM

Posts

5,360

OS

Windows 10

• Tuesday at 1:53 PM

• #2

Find a flash drive that you can format (> or = 8 GB)

Clean install:

Clean Install Windows 11

This tutorial will show you step by step on how to clean install Windows 11 at boot on your PC with or without an Internet connection and setup with a local account or Microsoft account. Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes...

www.elevenforum.com

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...

www.elevenforum.com

Download Windows 11

Install the HP Support assistant > upgrade BIOS and install drivers

HP Support Assistant | HP® Support

For automated fixes, personalized support, and automatic updates, try HP Support Assistant today.

support.hp.com

 

My Computer

System One

• OS

  Windows 10

  Computer type

  Laptop

  Manufacturer/Model

  HP

  CPU

  Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

  Motherboard

  Product : 190A Version : KBC Version 94.56

  Memory

  16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

  Graphics Card(s)

  NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

  Sound Card

  IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0

  Hard Drives

  Model Hitachi HTS727575A9E364

  Antivirus

  Microsoft Defender

  Other Info

  Mobile Workstation

L

LenBerman

New member

Thread Starter

Local time

12:27 PM

Posts

2

OS

Windows 11

• Tuesday at 2:31 PM

• #3

Thank you very much, I am now reinstalling Windows 11.
Len
San Diego

 

My Computer

System One

• OS

  Windows 11

  Computer type

  Laptop

  Manufacturer/Model

  HP

Z

zbook

Well-known member

Guru

VIP

Local time

2:27 PM

Posts

5,360

OS

Windows 10

• Tuesday at 4:03 PM

• #4

You're welcome.


If you want to test the hardware:

HP PC Hardware Diagnostics UEFI – v10.7.4.0

https://ftp.hp.com/pub/softpaq/sp157501-158000/sp157678.exe

HP PC Hardware Diagnostics | HP® Support

Learn how to isolate and identity hardware issues on your computer by running HP PC Hardware Diagnostics. Download HP PC Hardware Diagnostics today!

support.hp.com

 

My Computer

System One

• OS

  Windows 10

  Computer type

  Laptop

  Manufacturer/Model

  HP

  CPU

  Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

  Motherboard

  Product : 190A Version : KBC Version 94.56

  Memory

  16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

  Graphics Card(s)

  NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

  Sound Card

  IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0

  Hard Drives

  Model Hitachi HTS727575A9E364

  Antivirus

  Microsoft Defender

  Other Info

  Mobile Workstation