Fixing an Unbootable Windows 11 OS

Seymour Skinner · 2025-02-21T03:15:27-0500

zbook said:
Disk 0: Windows 11 Pro 10.0.22631 installed 02/15/25

Please perform the following steps:

1) The BIOS Version/Date American Megatrends Inc. 2204, 2/08/2024

Upgrade the BIOS: 2204 > 2704

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2) Move the paging file from D: > C:

Reboot

3) Free up space on C: so that there is > 30 GB free space

4) Turn off Windows fast startup

Turn On or Off Fast Startup in Windows 11

This tutorial will show you how to turn on or off fast startup in Windows 11. There are three startup modes in Windows: Cold (traditional) Wake-from-hibernation Fast Starting with Windows 8.x, the default shutdown and restart scenario has been updated and named fast startup. Fast startup...

www.elevenforum.com

5) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

6) Create a new restore point

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

7) Run diskparinfo > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

8) Boot to advanced startup > type:

bootsect /nt60 all

post a share link

Boot to Advanced Startup (WinRE) in Windows 11

This tutorial will show you how to boot to the advanced startup (WinRE) in Windows 11. The Windows Recovery Environment (WinRE) is a companion operating system installed alongside Windows 11, typically in a separate partition, that can help with troubleshooting, recovery, or booting from...

www.elevenforum.com

Code:

Event[1494] Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2025-02-22T10:19:13.2110000Z Event ID: 41 Task: N/A Level: Critical Opcode: Info a Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-1CRFSEL Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[1480] Log Name: System Source: EventLog Date: 2025-02-22T10:19:22.6400000Z Event ID: 6008 Task: N/A Level: Error Opcode: N/A Keyword: Classic, User: N/A User Name: N/A Computer: DESKTOP-1CRFSEL Description: The previous system shutdown at 9:38:26 AM on ?2/?21/?2025 was unexpected.

Code:

------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 5.0 GB Total Space: 61.4 GB File System: NTFS Model: Samsung SSD 990 PRO 2TB Drive: D: Free Space: 311.5 GB Total Space: 1845.5 GB File System: NTFS Model: Samsung SSD 990 PRO 2TB

Thanks zbook,

Ok so I've updated the BIOS to the latest version.

Moved the paging file from D: to C: and rebooted

I adjusted the partitions to give C:\ 40Gb more space
Just a side note here, when looking at Disk Management, it lists the C:\ partition has having a "boot" property, whilst the problem D:\ partition is just listed as a "Basic Data Partition". Is this significant or just normal?

I turned off windows fast startup by modifying the registry of the offline windows....... I'm pretty sure

I ran Tuneup plus, though does this run the commands on the online windows and not the offline problematic windows? I have run the sfc /scannow, DISM /restorehealth and chkdsk /f commands on the problem offline windows, I've got all to run successfully, except for one file that sfc /scannow cannot fix.
The tuneup log is attached to this post.

I created a restore point for both win11 partitions.

I ran diskparinfo and attached the log.

I ran bootsect /nt60 all in CMD from a windows installation USB. The results are in a .txt file attached to the post.

I'm not sure what to do with the last three "code" quotes on your post.

Seymour Skinner · 2025-02-21T06:16:37-0500

zbook said:
On the working Windows partition please run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

On the problematic Windows partition please boot to window RE

Type:

bcdedit | find "osdevice"
bootsect /nt60 all

post a share link

type: notepad
type: notepad
type: notepad
(this will open three notepad windows)

click file open

search for these files > if found > save to the windows iso flash drive > move the flash drive to a working computer > post results into this thread using share links

Code:

C:\windows\minidump C:\windows\memory.dmp C:\windows\livekernelreports C:\windows\logs\CBS\CBS.log C:\windows\logs\CBS\CbsPersist C:\windows\system32\logfiles\srt\srttrail.txt

or

Code:

%systemroot%\minidump %systemroot%\memory.dmp %systemroot%\livekernelreports %windir%\logs\cbs\cbs.log %windir%\logs\CBS\CbsPersist %windir%\System32\LogFiles\Srt\SrtTrail.txt

Hey sorry I just realised what you were asking at the end of this post.

I searched the folders you listed but I didn't find anything from this year in windows\minidump, windows\livekernalreports and I didn't have a memory.dmp file.
Although in the logfiles\srt folder, the files bcdinfo.txt, bootfailure.txt and disklayout.txt were last modified the morning after the initial failure. DISMRepairLogFile.txt, SrtTrail.log and SrtTrail.txt were last modified a few days after. You can find them all with the link below:

Microsoft OneDrive

1drv.ms

The CBS log is also in there.

I had a read of the logs, but I didn't really know what to look for. I hope that they are a useful insight into what happened!

zbook · 2025-02-21T12:31:35-0500

Disk 0 has Windows 11 on partition #4 C:.

The Windows recovery files are enabled on C:.

For the dual boot (windows 10) try Macrium boot repair or backup files as needed.

This link may be useful:

Dual Boot Windows 11 with Windows 10

This tutorial will show you how to dual boot Windows 11 with Windows 10 on the same PC. Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes with new tools, sounds, and apps. Every detail has been considered. All of it comes together to...

www.elevenforum.com

Code:

    Disk 0 : SSD. It has 5 partition(s). Model: Samsung SSD 990 PRO 2TB
    Disk 1 : USB. It has 1 partition(s). Model: Lexar USB Flash Drive

    The script has found the above 2 storage device(s) in total.
=======================================================================

Microsoft DiskPart version 10.0.22621.1

Copyright (C) Microsoft Corporation.
On computer: DESKTOP-1CRFSEL

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online         1863 GB  1024 KB        *
  Disk 1    Online           14 GB      0 B         

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     D   Samsung 990  NTFS   Partition   1762 GB  Healthy           
  Volume 1     C                NTFS   Partition    100 GB  Healthy    Boot   
  Volume 2                      FAT32  Partition    100 MB  Healthy    System 
  Volume 3                      NTFS   Partition    707 MB  Healthy    Hidden 
  Volume 4     E   HBCD_PE_x64  NTFS   Removable     14 GB  Healthy           

Disk 0 is now the selected disk.

Samsung SSD 990 PRO 2TB
Disk ID: {24A4A67B-EBDE-4A1E-810E-632584F371F2}
Type   : NVMe
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0102)#PCI(0000)#NVME(P00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : Yes
Pagefile Disk  : Yes
Hibernation File Disk  : No
Crashdump Disk  : Yes
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     D   Samsung 990  NTFS   Partition   1762 GB  Healthy           
  Volume 1     C                NTFS   Partition    100 GB  Healthy    Boot   
  Volume 2                      FAT32  Partition    100 MB  Healthy    System 
  Volume 3                      NTFS   Partition    707 MB  Healthy    Hidden 

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    System             100 MB  1024 KB
  Partition 2    Reserved            16 MB   101 MB
  Partition 3    Primary           1762 GB   117 MB
  Partition 4    Primary            100 GB  1762 GB
  Partition 5    Recovery           707 MB  1862 GB

Partition 1 is now the selected partition.

Partition 1
Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Hidden  : Yes
Required: No
Attrib  : 0X8000000000000000
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2                      FAT32  Partition    100 MB  Healthy    System 

Partition 2 is now the selected partition.

Partition 2
Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae
Hidden  : Yes
Required: No
Attrib  : 0X8000000000000000
Offset in Bytes: 105906176

There is no volume associated with this partition.

Partition 3 is now the selected partition.

Partition 3
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 122683392

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 0     D   Samsung 990  NTFS   Partition   1762 GB  Healthy           

Partition 4 is now the selected partition.

Partition 4
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 1892280172544

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     C                NTFS   Partition    100 GB  Healthy    Boot   

Partition 5 is now the selected partition.

Partition 5
Type    : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden  : Yes
Required: Yes
Attrib  : 0X8000000000000001
Offset in Bytes: 1999656452096

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 3                      NTFS   Partition    707 MB  Healthy    Hidden 

Disk 1 is now the selected disk.

Lexar USB Flash Drive USB Device
Disk ID: 0314E5E2
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 4     E   HBCD_PE_x64  NTFS   Removable     14 GB  Healthy           

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary             14 GB  1024 KB

Partition 1 is now the selected partition.

Partition 1
Type  : 07
Hidden: No
Active: Yes
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 4     E   HBCD_PE_x64  NTFS   Removable     14 GB  Healthy           

===============================================================================

Windows Recovery Environment (Windows RE) and system reset configuration
Information:

    Windows RE status:         Enabled
    Windows RE location:       \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE
    Boot Configuration Data (BCD) identifier: 1fd751d3-eb22-11ef-ba3a-dfc0a5dbe091
    Recovery image location:   
    Recovery image index:      0
    Custom image location:     
    Custom image index:        0

REAGENTC.EXE: Operation Successful.
    
===============================================================================

Firmware Boot Manager
---------------------
identifier              {fwbootmgr}
displayorder            {bootmgr}
                        {2ab213ee-e80c-11ef-8058-806e6f6e6963}
timeout                 1

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume1
path                    \EFI\Microsoft\Boot\bootmgfw.efi
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {current}
resumeobject            {1fd751d1-eb22-11ef-ba3a-dfc0a5dbe091}
displayorder            {current}
                        {e8c81375-e809-11ef-b30c-ae93269f02db}
toolsdisplayorder       {memdiag}
timeout                 30

Firmware Application (101fffff)
-------------------------------
identifier              {2ab213ee-e80c-11ef-8058-806e6f6e6963}
device                  partition=E:
description             UEFI: Lexar USB Flash Drive 1100, Partition 1

Windows Boot Loader
-------------------
identifier              {current}
device                  partition=C:
path                    \Windows\system32\winload.efi
description             Windows 11
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {1fd751d3-eb22-11ef-ba3a-dfc0a5dbe091}
displaymessageoverride  Recovery
recoveryenabled         Yes
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
osdevice                partition=C:
systemroot              \Windows
resumeobject            {1fd751d1-eb22-11ef-ba3a-dfc0a5dbe091}
nx                      OptIn
bootmenupolicy          Standard

Windows Boot Loader
-------------------
identifier              {1fd751d3-eb22-11ef-ba3a-dfc0a5dbe091}
device                  ramdisk=[C:]\Recovery\WindowsRE\Winre.wim,{1fd751d4-eb22-11ef-ba3a-dfc0a5dbe091}
path                    \windows\system32\winload.efi
description             Windows Recovery Environment
locale                  en-us
inherit                 {bootloadersettings}
displaymessage          Recovery
osdevice                ramdisk=[C:]\Recovery\WindowsRE\Winre.wim,{1fd751d4-eb22-11ef-ba3a-dfc0a5dbe091}
systemroot              \windows
nx                      OptIn
bootmenupolicy          Standard
winpe                   Yes

Windows Boot Loader
-------------------
identifier              {e8c81375-e809-11ef-b30c-ae93269f02db}
device                  partition=D:
path                    \windows\system32\winload.efi
description             Windows 11
locale                  en-us
inherit                 {bootloadersettings}
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
osdevice                partition=D:
systemroot              \windows
resumeobject            {e8c81374-e809-11ef-b30c-ae93269f02db}
nx                      OptIn
bootmenupolicy          Standard

Resume from Hibernate
---------------------
identifier              {1fd751d1-eb22-11ef-ba3a-dfc0a5dbe091}
device                  partition=C:
path                    \Windows\system32\winresume.efi
description             Windows Resume Application
locale                  en-US
inherit                 {resumeloadersettings}
recoverysequence        {1fd751d3-eb22-11ef-ba3a-dfc0a5dbe091}
recoveryenabled         Yes
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
filedevice              partition=C:
custom:21000026         partition=C:
filepath                \hiberfil.sys
bootmenupolicy          Standard
debugoptionenabled      No

Resume from Hibernate
---------------------
identifier              {e8c81374-e809-11ef-b30c-ae93269f02db}
device                  partition=D:
path                    \windows\system32\winresume.efi
description             Windows Resume Application
locale                  en-us
inherit                 {resumeloadersettings}
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
filedevice              partition=D:
custom:21000026         partition=D:
filepath                \hiberfil.sys
bootmenupolicy          Standard
debugoptionenabled      No

Fixing an Unbootable Windows 11 OS

Seymour Skinner

Member

ROG STRIX X670E-E GAMING WIFI | Motherboards | ROG United States

Turn On or Off Fast Startup in Windows 11

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

Create System Restore Point in Windows 11

Batch files for use in BSOD debugging - Windows 10 Help Forums

Boot to Advanced Startup (WinRE) in Windows 11

Attachments

My Computer

System One

Seymour Skinner

Member

BSOD - Posting Instructions

Microsoft OneDrive

My Computer

System One

zbook

Well-known member

Dual Boot Windows 11 with Windows 10

My Computer

System One

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