Honey....it's time to wake up.


izzyforeal

izzyforeal

I hate peer pressure and you should too.
Local time
10:46 AM
Posts
80
Location
Ohio
OS
Windows 11
Hello all, me again. I finally have my new laptop all changed over and it's almost perfect except for 1 thing. I have the laptop in a Dell docking station but there's an issue. For years when my computer would fall asleep I could wake it by touching a key on the external keyboard or moving the bluetooth mouse. Neither of these work anymore. I have to undock, open the lid and it comes right on but I shouldn't have to open it every time. As usual I have tried all the things available online (power settings, reg hacks, bat files) but no success. Anyone have any idea how to fix that? Thanks in advance for your help.
 
Windows Build/Version
24H2 (Build 26100.2605)

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
1735963947981.webp
make sure usb suspend is disabled

also:
Device Manager > Your Mouse:
1735964057712.webp
 

My Computer

System One

  • OS
    Windows 11 Pro
There's also a couple of programs that simulate mouse activity to keep the mouse awake. Your search engine is your friend.
 

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
idgat said:
There's also a couple of programs that simulate mouse activity to keep the mouse awake. Your search engine is your friend.
Click to expand...
Those keep the pc awake. OP wants to use a peripheral to wake the pc from sleep.
 

My Computer

System One

  • OS
    Windows 11 Pro
Sorry, I can't advise but I'm sure someone will. It would help if you could say exactly what all you did. RE: "these things available online (power settings, reg hacks, bat files) but no success." It's difficult for us to advice if we don't know what you've done.

Modern laptops today use modern standby(S0), not the old S3 sleep we have used for years. There is still activity with the lid closed in modern standby. Therefore, heat is being generated inside the laptop. Some devices (but not all) UEFI bios allow the user to revert back to S3 sleep. Most Dell bios I've seen allow for this if you choose to go that route. To know if S3 sleep is available on your device you can open a command prompt as administrator and type
[powercfg -a]
Post a screeenshot

You might find your answer in the numerous threads here regarding issues with modern standby devices. Most of these reported issues involved sleep/wake. Some involved heat problems. There have been a few reports even to the extreme of these devices catching fire both in a bag and with the lid closed on a desk.

In the upper right corner of the forum page click search, then advanced search. Search for "modern standby". There's a lot of reading there.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Have you got BIOS to wake on USB activity, like a mouse or keyboard? I forget the actual wording in BIOS for most machines, but there is usually a setting in the USB area where you can wake from keyboard or mouse.

Although, being a bluetooth mouse may be giving you some issues with this. Is the keyboard bluetooth as well?
 

My Computer

System One

  • OS
    Win 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Intel i7 13700KF
    Motherboard
    Gigabyte Z790 UD AC
    Memory
    32 GB Team Group DDR5 - 6000 CL 30
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    2 x Samsung 32 inch curved - one 4K, one 1080p
    Screen Resolution
    4K, 1920 x 1080
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
glasskuter said:
Sorry, I can't advise but I'm sure someone will. It would help if you could say exactly what all you did. RE: "these things available online (power settings, reg hacks, bat files) but no success." It's difficult for us to advice if we don't know what you've done.

Modern laptops today use modern standby(S0), not the old S3 sleep we have used for years. There is still activity with the lid closed in modern standby. Therefore, heat is being generated inside the laptop. Some devices (but not all) UEFI bios allow the user to revert back to S3 sleep. Most Dell bios I've seen allow for this if you choose to go that route. To know if S3 sleep is available on your device you can open a command prompt as administrator and type
[powercfg -a]
Post a screeenshot

You might find your answer in the numerous threads here regarding issues with modern standby devices. Most of these reported issues involved sleep/wake. Some involved heat problems. There have been a few reports even to the extreme of these devices catching fire both in a bag and with the lid closed on a desk.

In the upper right corner of the forum page click search, then advanced search. Search for "modern standby". There's a lot of reading there.
Click to expand...
glasskuter thanks for the reply and you are making sense. When I try all those things I never make note of what I've done. I just try, undo, try undo. Maybe I should.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
1736016712017.webp
check the USB controllers power management too, if you havent. just to eliminate the easy stuff first
 

My Computer

System One

  • OS
    Windows 11 Pro
Catnip said:
Have you got BIOS to wake on USB activity, like a mouse or keyboard? I forget the actual wording in BIOS for most machines, but there is usually a setting in the USB area where you can wake from keyboard or mouse.

Although, being a bluetooth mouse may be giving you some issues with this. Is the keyboard bluetooth as well?
Click to expand...
Hello Catnip, thanks for responding. The BIOS is setup correctly and yes the keyboard is bluetooth as well.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
shouldnt need an actual driver, but what model is it? there are installation packages you could try. is it a DisplayLink?
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
shouldnt need an actual driver, but what model is it? there are installation packages you could try. is it a DisplayLink?
Click to expand...
You are right there are no drivers for it and the install package shows up to date. It's a Dell D3100.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
izzyforeal said:
You are right there are no drivers for it and the install package shows up to date. It's a Dell D3100.
Click to expand...
no drivers but install package shows up to date? that contradicts itself.. does it show under Device Manager > Display Adapters?

EDIT:
Try this to narrow down if its the dock or not: plug the wireless usb receiver into a port on your pc and not the docking station. then put in sleep mode and see if the mouse will wake it up.
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
no drivers but install package shows up to date? that contradicts itself.. does it show under Device Manager > Display Adapters?

EDIT:
Try this to narrow down if its the dock or not: plug the wireless usb receiver into a port on your pc and not the docking station. then put in sleep mode and see if the mouse will wake it up.
Click to expand...
What I meant was that I looked to update the driver but there was no update so I reinstalled the MSI that was up to date. I did find it though I don't know why there are 2? I have just tried your USB suggestion, the mouse opened it up right away but then wouldn't you need a dozen USB ports for peripherals? But it seems like a different kind of sleep. When I put it to sleep right now the keyboard power light is still on but when I can't get it to wake up and walk in the room that light is off.
 

Attachments

  • 2025-01-04_14-07-36.webp
    2025-01-04_14-07-36.webp
    24.5 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
I have had 3 computers through this docking station all from Dell and never faced this annoying problem before.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
so its the dock usb power issue. now we can troubleshoot that since we have a path to go down. (irrelevant, but it shows there because it has multiple video outputs (i used to have that same dock, long ago))

d3100 uses displaylink, so lets try the display link newest drivers (24 DEC 2024)

Windows Driver Downloads for Downloads Section | Synaptics

WindowsmacOSAndroidChrome OSUbuntuCorpo
www.synaptics.com www.synaptics.com
 

My Computer

System One

  • OS
    Windows 11 Pro
More info.
 

Attachments

  • 2025-01-04_14-35-27.webp
    2025-01-04_14-35-27.webp
    184.6 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
Also look in the Human Interface Devices section.
USB and HID devices can have entries in here set to wake the computer.

Screenshot 2025-01-04 122706.webp
 

My Computer

System One

  • OS
    Windows 11 Pro

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS-15-7590
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 259
    Motherboard
    BaseBoard Product 018W12
    Memory
    16GB DDR4-2666MHz, 2x8G
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1650 4GB GDDR5
    Sound Card
    Digital Power Station | Bongiovi Acoustics
    Monitor(s) Displays
    27"
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO 1TB
    PSU
    6-Cell 97WHr Integrated
    Case
    Platinum Silver
    Keyboard
    Logitech K 470
    Mouse
    Jelly Comb MS023
    Internet Speed
    200 | 10
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    I changed my login password to "Incorrect."
You must log in or register to reply here.

Similar threads

Power Button is set to Sleep, but it has to wake up monitor first
Replies
2
Views
611
looloo
L
Laptop Refuses to Wake Up From Sleep. But Identical Unit does Wake up.
2
Replies
37
Views
5K
zbook
Z
Wake on LAN (WoL) requires multiple magic packets to wake
Replies
3
Views
2K
jeffshead
J
Using Task Scheduler to Open a Website on wake up
Replies
5
Views
4K
garlin
G
  • Article Article
System Enable or Disable Automatic Maintenance to Wake Up Computer in Windows 11
2
Replies
38
Views
16K
Brink
Brink

Latest Support Threads

Latest Tutorials

Back
Top Bottom