Latest AMD Radeon Graphics Driver for Windows 11


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AMD Bug Report Tool

Radeon Software Adrenalin 24.5.1 (WHQL)
Release Date:
May 15, 2024
Driver Version: 23.40.33.01 for Windows 10 and Windows 11 (Windows Driver Store Version 31.0.24033.1003)

AMD Video Driver Download Link

Release Notes

Radeon Software Adrenalin 24.5.1 Highlights

New Feature Highlights
  • New Game Support
    • Ghost of Tsushima DIRECTOR'S CUT
    • Senua’s Saga: Hellblade II
    • F1® 24
  • Expanded HYPR-Tune Support
    • Ghost of Tsushima DIRECTOR'S CUT
    • Horizon Forbidden West™ Complete Edition
    • Starfield
    • The Last of Us™ Part I

    • Click HERE for more information regarding HYPR-RX.
      • Enable HYPR-RX and get an instant boost in performance of up to 136% on the Radeon™ RX 7600XT GPU across games like Baldur's Gate 3, F1 23, Resident Evil 4 and more! RS-643
      • Enable HYPR-RX and get an instant boost in performance of up to 86% on the Ryzen™ 8700G APU across games like Baldur's Gate 3, F1 23, Resident Evil 4 and more! RS-64
      • Join the conversation by sharing how well HYPR-RX with AFMF is working on your system. This information across thousands of games helps us make further improvements.
  • AI on AMD
    • The latest version of AMD Software: Adrenalin Edition ensures optimal support and performance, providing the most refined enhancements and optimizations for the best user experience.
    • AMD Software can power AI functionality included with leading ISV applications. Content Creators can rely on AMD Software to accelerate AI-enhanced features in many content creation apps, including Adobe® Creative Cloud, Blender®, DaVinci Resolve, Topaz Photo & Video AI and many more. Click HERE for more information
  • AI Development on Radeon
    • AMD Software enables lower-level AI functionality with popular frameworks like PyTorch and ONNX Runtime on Linux®, enabling developers, enthusiasts and researchers to work with AI on select Radeon 7000 series desktop GPUs. Click HERE for more information.
Fixed Issues
  • Intermittent application crash or driver timeout may be observed while playing World of Warcraft® or World of Warcraft® Classic on RDNA™ 3 series graphics products.
  • Intermittent application crash or driver timeout may be observed while playing Overwatch® 2 on Radeon™ RX 5000 series graphics products.
  • Intermittent stutter immediately after alt-tab with Performance Metrics Overlay enabled.
  • Texture flicking may be observed while playing Hitman: Contracts.
  • Corruption around certain water elements may be observed while playing Alan Wake 2 with Radeon™ Boost enabled.
Known Issues
  • Fallout 3 and Fallout: New Vegas may fail to launch.[Hotfix pending verification]
  • Black corruption may be observed while playing Alien Isolation on Radeon™ 7000 series graphics products.
  • Corruption may be observed while playing Dying Light 2 Stay Human: Reloaded Edition with Radeon™ Boost enabled. Users experiencing this issue are recommended to disable Radeon™ Boost as a temporary workaround.
  • Intermittent in-game corruption may be observed while playing Ghost of Tsushima DIRECTOR'S CUT with AMD Software: Adrenalin Edition™ Record & Streaming and HDR enabled.
  • Max Payne 1 and 2 may fail to launch on RDNA 3 series graphics products when Anti-Aliasing is enabled.
  • AMD Software: Adrenalin Edition Performance Metrics may intermittently fail to update while playing HELLDIVERS™ 2.[Resolution targeted for 24.6.1]
  • Audio and video may intermittently become out of sync while recording using the AV1 codec in AMD Software: Adrenalin Edition. [Resolution targeted for Q3]
 
Last edited:
I forsee the 4070 Ti Super to be a big seller. Although the price is still a little high.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
New AMD Radeon Software Adrenalin 24.1.1 WHQL update released. See first post for more details. :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium
New AMD Radeon Software Adrenalin 24.3.1 WHQL update released. See first post for more details. :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium
New to the forum--please be gentle.... :-)

I'm fooling around with a somewhat aged Inspiron 24 5475 AIO. Thanks largely to help I found on this site, I installed Win11 easily enough (despite its "not supported" status due to the CPU not being whitelisted), but the AMD Radeon R7 Graphics 9874 driver is giving me fits. I've put Win11 on a separate physical drive (SSD), with the HDD temporarily removed for the purpose. The Radeon works fine (is still working fine) on the Win10 installation on the HDD.

Every driver that Windows tries to install does nothing (shows "error 43"). Virtually every driver I've manually tried does the same thing, including those from the AMD site. The working driver currently on the Win10 drive is 27.20.20903.8001--but that throws error 43 on the Win11.

The drivers from the Dell site for the 5475 (either manually downloaded or via SupportAssist / Command Update) don't work and disable the system--I get a black screen, and the only way to recover that I've found so far is to boot into Safe Mode and roll back or otherwise delete the driver. I've taken to using DDU between each attempt, since I gather AMD software is sloppy.

I know for certain fact that it's workable: I hit the magic combo once, largely by accident, from browsing the Microsoft Catalog. I then made the mistake of doing a clean install without exporting the driver set... and lost it. (Yes, I am that dumb.)

Has anyone successfully installed Win11 on this or a similar machine? What driver did you use?

Any suggestions?
 
Last edited:

My Computer

System One

  • OS
    Win11 Pro 10.0.22631 Build 22631
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 24 5475 AIO
    CPU
    AMD A-12-9800E
    Motherboard
    Dell 0YGR09, v. A00
    Memory
    32GB
    Graphics Card(s)
    Radeon R7 Graphics 9874
New to the forum--please be gentle.... :-)

I'm fooling around with a somewhat aged Inspiron 24 5475 AIO. Thanks largely to help I found on this site, I installed Win11 easily enough (despite its "not supported" status due to the CPU not being whitelisted), but the AMD Radeon R7 Graphics 9874 driver is giving me fits. I've put Win11 on a separate physical drive (SSD), with the HDD temporarily removed for the purpose. The Radeon works fine (is still working fine) on the Win10 installation on the HDD.

Every driver that Windows tries to install does nothing (shows "error 43"). Virtually every driver I've manually tried does the same thing, including those from the AMD site. The working driver currently on the Win10 drive is 27.20.20903.8001--but that throws error 43 on the Win11.

The drivers from the Dell site for the 5475 (either manually downloaded or via SupportAssist / Command Update) don't work and disable the system--I get a black screen, and the only way to recover that I've found so far is to boot into Safe Mode and roll back or otherwise delete the driver. I've taken to using DDU between each attempt, since I gather AMD software is sloppy.

I know for certain fact that it's workable: I hit the magic combo once, largely by accident, from browsing the Microsoft Catalog. I then made the mistake of doing a clean install without exporting the driver set... and lost it. (Yes, I am that dumb.)

Has anyone successfully installed Win11 on this or a similar machine? What driver did you use?

Any suggestions?
Hi and welcome to 11Forums.
What you have there is essentially a mobile version of AMD APU processor with graphics integrated in CPU therefore you should look for APU driver.
Maybe you should look for it here
1711990592159.png
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Hi and welcome to 11Forums.
What you have there is essentially a mobile version of AMD APU processor with graphics integrated in CPU therefore you should look for APU driver.
Maybe you should look for it here

Thanks for the (very!) quick reply. This specific one installed 27.20.20913.2000, which I'd already tried. "Error 43" :(

You've given me an additional consideration, though: I guess the AIO nature of this machine makes it more of a laptop than a desktop for this purpose--I hadn't been looking at it that way. I'll broaden my search....

Happy for any other ideas!!
 

My Computer

System One

  • OS
    Win11 Pro 10.0.22631 Build 22631
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 24 5475 AIO
    CPU
    AMD A-12-9800E
    Motherboard
    Dell 0YGR09, v. A00
    Memory
    32GB
    Graphics Card(s)
    Radeon R7 Graphics 9874
Thanks for the (very!) quick reply. This specific one installed 27.20.20913.2000, which I'd already tried. "Error 43" :(

You've given me an additional consideration, though: I guess the AIO nature of this machine makes it more of a laptop than a desktop for this purpose--I hadn't been looking at it that way. I'll broaden my search....

Happy for any other ideas!!
You may also want to look at chipset drivers as chipsets are connection to graphics and other PCIe connected devices. Runtime libraries like c+ and .NET are also involved.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
You may also want to look at chipset drivers as chipsets are connection to graphics and other PCIe connected devices. Runtime libraries like c+ and .NET are also involved.

Well, I've taken the "best" update to those that Dell, AMD, and Windows all agree on (i.e., none claim they have a newer/better driver). Windows seems happy, insofar as nothing is flagged except for the display adapter.

Are you suggesting the issue could be not with the display adapter at all, but with chipset drivers? I'm even less versed in figuring out the "right" one for that than I am w/ the graphics card....

Thanks for the help. I'm getting close to the step in my troubleshooting tree which reads, "take computer to nearest lake & hurl in"....
 

My Computer

System One

  • OS
    Win11 Pro 10.0.22631 Build 22631
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 24 5475 AIO
    CPU
    AMD A-12-9800E
    Motherboard
    Dell 0YGR09, v. A00
    Memory
    32GB
    Graphics Card(s)
    Radeon R7 Graphics 9874

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    16GB DDR4 5600mhz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Hynix HFS001TEJ9X125N : 1024.2 GB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
You could try the auto detect tool,


Good thought, but I've already tried it (mutliple times). Depending on the status of the currently-installed driver, it either installs an "error 43" version or a "black screen" (less common) version....

Thanks anyway--keep the brainstorming coming!! :)
 

My Computer

System One

  • OS
    Win11 Pro 10.0.22631 Build 22631
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 24 5475 AIO
    CPU
    AMD A-12-9800E
    Motherboard
    Dell 0YGR09, v. A00
    Memory
    32GB
    Graphics Card(s)
    Radeon R7 Graphics 9874

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    16GB DDR4 5600mhz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Hynix HFS001TEJ9X125N : 1024.2 GB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
This driver is dated July 14 2020 and was the last driver released just for Windows 10 . Sometimes going back a few drivers works. No harm in trying that one.


Just scroll down a bit for the Win 10 download link.

Just for info I use the AMD cleanup Utility rather than DDU for AMD.


Thanks! I'll try that one next!

Yep--I've actually been using the AMD Cleanup *and* the DDU. "Belt *and* suspenders"...! :)
 

My Computer

System One

  • OS
    Win11 Pro 10.0.22631 Build 22631
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 24 5475 AIO
    CPU
    AMD A-12-9800E
    Motherboard
    Dell 0YGR09, v. A00
    Memory
    32GB
    Graphics Card(s)
    Radeon R7 Graphics 9874
I'm fooling around with a somewhat aged Inspiron 24 5475 AIO. [...]


So, I ran a small utility I found, CPUID CPU-Z. I ran it under Win10 (working) and Win11 (not working). There are some small differences in the "Graphics" section of each--I don't know if it's meaningful, or simply the result of Win11 not running the driver because of "error 43"? I do note that both reflect the same driver version (27.20.20903.8001).

Extracted here. Note there are two "Graphic APIs" not reflected on the Win11 install. I'm not even clear on what that is--should I focus my efforts on this...??
 

Attachments

  • W10 BIOS Graphics.txt
    1.7 KB · Views: 1
  • W11 BIOS Graphics.txt
    973 bytes · Views: 1

My Computer

System One

  • OS
    Win11 Pro 10.0.22631 Build 22631
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 24 5475 AIO
    CPU
    AMD A-12-9800E
    Motherboard
    Dell 0YGR09, v. A00
    Memory
    32GB
    Graphics Card(s)
    Radeon R7 Graphics 9874
This driver is dated July 14 2020 and was the last driver released just for Windows 10 . Sometimes going back a few drivers works. No harm in trying that one.

Tried--no dice ("error 43").

This AMD update corresponds to & installed the MS Catalog update 27.20.2001.9003. Turns out, that's one I've already tried. Thanks anyway for the pointer!
 

My Computer

System One

  • OS
    Win11 Pro 10.0.22631 Build 22631
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Inspiron 24 5475 AIO
    CPU
    AMD A-12-9800E
    Motherboard
    Dell 0YGR09, v. A00
    Memory
    32GB
    Graphics Card(s)
    Radeon R7 Graphics 9874
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