Mouse Problems?

  • Thread starter Thread starter Deleted member 952
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Deleted member 952

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Hi,

I'm not sure whats causing this, but when I point on windows update or try shutting down the focus tabs to different icons. I will try to record what I'm getting.

As you can see when I click on "check for updates" it rolls on "learn more" and "get help" and if I try clicking the "Power" button on my task bar it rolls left and wont let me click shut down... Not sure if it will allow the attachment here as it's 170mb? Will add it temporary : [Deleted]
 
Windows Build/Version
22H2
Last edited by a moderator:

My Computer

System One

Most of the mouse issues I've seen, especially with USB-wired mice has been with static electricity, usually cured by shutting down the computer and pulling out the power cord. Doing so 'normalizes' the power situation inside the computer. My wife killed one of my motherboards several years ago by walkeding from the other room and grabbed the mouse to wake the computer and it didn't, I have anti-static pads at each desktop. Once in awhile batteries will be an issue with the USB-wireless mouse, cured by using fresh ones.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Strange, I've never had that before, is my setup good? My specs are on my computer below I have a Razer DeathAdder V3 Pro Wireless Gaming (Razer Goliathus Chroma) mouse and mousepad?
 

My Computer

System One

kuyenmotdivad said:
Strange, I've never had that before, is my setup good? My specs are on my computer below I have a Razer DeathAdder V3 Pro Wireless Gaming (Razer Goliathus Chroma) mouse and mousepad?
Click to expand...
That's much more computer than I need but I don't see any obvious issues. Not familiar that that mouse but I'd try a Wired mouse just to assure proper operation and possibly eliminate the possibility of other wireless signals interferring.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
That's much more computer than I need but I don't see any obvious issues. Not familiar that that mouse but I'd try a Wired mouse just to assure proper operation and possibly eliminate the possibility of other wireless signals interferring.
Click to expand...
Also, I'm not using my mouse wirelessly. It's connected with the USB cable, or would this still cause the problem?
 

My Computer

System One

Try to uninstall the Razer software and see if this fix your issue. Then download and install latest version. If issue returns after installing the Razer software again, remove it and wait for a new version which should fix these bugs. Also contact Razer support.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3476) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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Hey Deleted member 952,

Showing gratitude is important in online communities. Use the "like" button to appreciate helpful content. This motivates people to keep sharing knowledge. A "like" gives 1 point, "Helpful" gives 5 points, and "Great support" gives 10 points for exceptional help.

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