Solved My Laptop Screen Keeps Flipping

BBU · Dec 24, 2024

Hi. For some reason my screen keeps flipping. It should be on Landscape. But over the last 4 months that I've had the laptop it's flipped 4 times. Sometimes it's to Portrait Flipped, sometimes to Landscape Flipped. I change it back to Landscape, but I'd like to have it stay permanently there. It's used by my 91-year-old mother and really confuses her.

I do the following to fix it: Right click on desktop>Display Settings>Display Orientation

Thx.

++++++++++++++++

HP Laptop 15-dy5xxx
Processor: 12 Gen Intel(R) Core (TM) i3-1215U, 1200 Mhz, 6 Core(s)
Installed Physical Memory(RAM) 8.00 GB
WIN 11 Home

FreeBooter · Dec 24, 2024

Are you using any explorer patches, if so uninstall it.

BBU · Dec 24, 2024

I looked in programs and did a search and didn't see any. Is there anywhere else I should look?

FreeBooter · Dec 24, 2024

A clean boot is a troubleshooting technique that allows you to get the computer up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems.

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows

support.microsoft.com

Execute Sfc /scannow command from admin Command Prompt.

Try different user account.

BBU · Dec 24, 2024

Thank you I will try it and report back.

FreeBooter · Dec 24, 2024

Good luck!

dacrone · Dec 24, 2024

is it a touchscreen laptop?

just lock screen rotation if so

Turn On or Off Screen Rotation Lock in Windows 11

This tutorial will show you how to turn on or off screen rotation lock in Windows 11. A tablet and some hybrid laptop (ex: 2-in-1) devices are designed to rotate the built-in display automatically in a portrait or landscape orientation as you turn it so that what you see on the screen is always...

www.elevenforum.com

BBU · Dec 24, 2024

dacrone said:
is it a touchscreen laptop?

just lock screen rotation if so

Turn On or Off Screen Rotation Lock in Windows 11

This tutorial will show you how to turn on or off screen rotation lock in Windows 11. A tablet and some hybrid laptop (ex: 2-in-1) devices are designed to rotate the built-in display automatically in a portrait or landscape orientation as you turn it so that what you see on the screen is always...

www.elevenforum.com

Actually, it is. But we have never used the touch feature so I’ve totally forgotten it exists. Thank you. I’m going to try this, too.

dacrone · Dec 24, 2024

its not a windows issue, its screen rotation. sensor is probably being tripped inadvertently when closing the lid or barely tipping the laptop at any point.

browse to

Code:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration

all monitors will be listed as subkeys. expand each to 3rd folder (will be named "00"). Inside each "00" key, there is a DWord on the right side named "Rotation". Set them all to desired value:

1 = Landscape
2 = Portrait
3 = Landscape (flipped)
4 = Portrait (flipped)

Restart PC to apply

BBU · Dec 24, 2024

dacrone said:
its not a windows issue, its screen rotation. sensor is probably being tripped inadvertently when closing the lid or barely tipping the laptop at any point.

browse to

Code:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration

all monitors will be listed as subkeys. expand each to 3rd folder (will be named "00"). Inside each "00" key, there is a DWord on the right side named "Rotation". Set them all to desired value:

1 = Landscape
2 = Portrait
3 = Landscape (flipped)
4 = Portrait (flipped)

Restart PC to apply

Since she never closes the lid she’s probably inadvertently tipping it.

Thank you.

dacrone · Dec 24, 2024

no problem. if resolved, please mark thread as solved for others searching with the same issue. thanks.

BBU · Dec 24, 2024

dacrone said:
no problem. if resolved, please mark thread as solved for others searching with the same issue. thanks.

I definitely will.

I will try the suggested solutions, tomorrow.

BBU · Dec 26, 2024

dacrone said:
its not a windows issue, its screen rotation. sensor is probably being tripped inadvertently when closing the lid or barely tipping the laptop at any point.

browse to

Code:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration

all monitors will be listed as subkeys. expand each to 3rd folder (will be named "00"). Inside each "00" key, there is a DWord on the right side named "Rotation". Set them all to desired value:

1 = Landscape
2 = Portrait
3 = Landscape (flipped)
4 = Portrait (flipped)

Restart PC to apply

Ok, I made it to 00 for the five categories under Configuration. I then expanded the first: and saw Rotation. Here's what it looks like: see attachment. I'm unsure where to put the #1 so I can set each to Landscape (as shown in your post above).

dacrone · Dec 26, 2024

BBU said:
Ok, I made it to 00 for the five categories under Configuration. I then expanded the first: and saw Rotation. Here's what it looks like: see attachment. I'm unsure where to put the #1 so I can set each to Landscape (as shown in your post above).

you just double click it to open the DWORD and change the value. it is already set to 1 (Landscape). not sure what "five categories" you're referring to though.

BBU · Dec 26, 2024

dacrone said:
you just double click it to open the DWORD and change the value. it is already set to 1 (Landscape). not sure what "five categories" you're referring to though.

These are the 5 categories I see. Each has a subkey of 00 & an option to click on Rotation and DWORD. When I clicked on DWORD in each of the five it was already on #1. Does this mean they're all already set on Landscape & if so, I'm wondering how this can prevent flipping?

dacrone · Dec 26, 2024

ok good. its set to landscape. now that it is set to the proper orientation by default, browse to:

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation

inside of "AutoRotation" in the right-hand pane, right click an empty area and create a new > DWORD (32-bit) and name it

Code:

Enable

double click "Enable" DWORD and set the value to 0
reboot pc

BBU · Dec 26, 2024

dacrone said:
ok good. its set to landscape. now that it is set to the proper orientation by default, browse to:

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation

inside of "AutoRotation" in the right-hand pane, right click an empty area and create a new > DWORD (32-bit) and name it

Code:

Enable

double click "Enable" DWORD and set the value to 0
reboot pc

I made it all the way through. I created a new DWORD (32-bit) and then clicked on Enable. Now my new DWORD (32-bit) shows a value of 0. Is this correct?

dacrone · Dec 26, 2024

yep. that looks correct. after a reboot, Screen Rotation should now be disabled, which (because of the Orientation registry edits you made earlier) will keep it locked in the orientation that you wanted

BBU · Dec 28, 2024

dacrone said:
yep. that looks correct. after a reboot, Screen Rotation should now be disabled, which (because of the Orientation registry edits you made earlier) will keep it locked in the orientation that you wanted

Thanks so much for your help.

dacrone · Dec 28, 2024

BBU said:
Thanks so much for your help.

no problem! glad it all worked out for you.

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