Random freezes or BSOD


There were 5 mini dump files and one memory dump file debugged.

All BSOD were caused by misbehaving Nvidia drivers (nvlddmkm.sys).


Uninstall the GPU drivers using DDU and try an older driver.

See if the motherboard has another slot for the GPU.

If available, switch PCI-e slots.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Windows Resource Protection found corrupt files and successfully repaired them.

(The second page was not present) > sorry what do you want me to do with this?


Boot to the BIOS > post images for these voltages: 3.3, 5, 12 --> I am not too sure where exactly are these voltages but here are the pics of what I think you were looking for on my BIOS...
 

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My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
Install a Nvidia driver different from 31.0.15.3667.

Report on MB slots.

For any new BSOD post a V2 share link into the newest post.




133, 193, 117, 1c5


Bug Check 0x133: DPC_WATCHDOG_VIOLATION
Bug Check 0x117: VIDEO_TDR_TIMEOUT_DETECTED
Bug Check 0x193: VIDEO_DXGKRNL_LIVEDUMP
Bug Check 0x1C5: IO_THREADPOOL_DEADLOCK_LIVEDUMP



Code: 
Event[11365]
  Log Name: System
  Source: Display
  Date: 2023-08-05T10:51:42.5130000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info  g
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Micco
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
10th freeze after all previous actions. This time system didn't reboot itself or give BSOD so I hard rebooted it.

This freeze happened immediately when I started playing Ghost Recon Breakpoint (with highest settings). The other freezes occurred mostly during playing COD MW2 with highest settings. Once during watching Youtube. Interestingly Diablo 4 runs perfectly overnights...

MICCO-(2023-08-05_19-31-47).zip

drive.google.com drive.google.com
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
And 11th freeze brought to you by Diablo 4... I guess it's no gaming for me on a Saturday night...

I am very tempted to get a new PSU tomorrow...

MICCO-(2023-08-05_20-23-26).zip

drive.google.com drive.google.com
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
13th. With the freezes mainly coming from games, I started to feel like it's driver issue - so I further rolled back my driver from 31.0.15.3640 to 31.0.15.3203 (the latter is generally regarded as the 'last working' driver, after doing some digging on the Nvidia forum). However, this didn't work and still caused (this) freeze.

MICCO-(2023-08-05_23-13-43).zip

drive.google.com drive.google.com
 
Last edited:

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
14th - froze when I was using Heaven Benchmark 4.0 to load up my GPU. The benchmark ran beautifully (like all my other games) and then froze the system half way through.

Also in regards to @zbook your advice of swapping PCIe slots > if those are the slots, it's still physically not possible for me to lower my card and use those lower slots so I don't think this is an option for me.

Also want to highlight again no freezes whatsoever during browsing/working/idle, freezes have all been (with one exception with Youtube) coming from gaming. This is straight up different than my last faulty card and how that one froze randomly.

MICCO-(2023-08-05_23-32-17).zip

drive.google.com drive.google.com
 
Last edited:

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
The logs reported 5 BSOD on 08/05/2023.

The logs from yesterday and today indicated continued BSOD with 3 different Nvidia drivers.

Please contact the computer manufacturer for hardware testing / warranty replacement.



These were the 3 tested driver versions:

Code: 
nvlddmkm.sys Wed Jul 12 19:40:26 2023 (64AF47FA)

Code: 
nvlddmkm.sys Fri May 19 05:14:23 2023 (64674BFF)

Code: 
nvlddmkm.sys Fri Jun 23 16:22:34 2023 (64960D1A)



Code: 
Event[13439]
  Log Name: System
  Source: EventLog
  Date: 2023-08-05T23:29:21.9380000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Micco
  Description:
The previous system shutdown at 11:06:29 PM on ?8/?5/?2023 was unexpected.

Code: 
Event[13455]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2023-08-05T23:29:15.1390000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Micco
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code: 
Event[13555]
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2023-08-05T23:29:24.3510000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Micco
  Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8027d11c340, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 9be6c901-6d83-4537-a367-633b27da735d.



Code: 
Name    NVIDIA GeForce RTX 4090
PNP Device ID    PCI\VEN_10DE&DEV_2684&SUBSYS_367519DA&REV_A1\4&8BD6E8D&0&0008
Adapter Type    NVIDIA GeForce RTX 4090, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4090
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll
Driver Version    31.0.15.3203
INF File    oem2.inf (Section083 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_91A2CDD03914725B\NVLDDMKM.SYS (31.0.15.3203, 55.55 MB (58,252,824 bytes), 5/08/2023 10:43 PM)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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