Repair install of Win 11 Pro fails using ISO file

Bree · Oct 4, 2023

Tombar said:
There i no way of replying in a thread to someone?

There are two easy ways to quote someone and reply to them, highlight just that part of their text you want to reply to, or click Quote at the bottom right of their post to quote their whole post. Quoting someone will show a notification in their alert 'bell'.

Ghot · Oct 4, 2023

Tombar said:
Thanks Ghot, I didn't know that. There i no way of replying in a thread to someone?

Well people "can" follow a thread, and that will "notify" them too.
And they can, in their settings > preferences set things so they get an email, when they get notified or someone responds to their thread.

But as I mentioned... the best way to get someone's attention is to quote them or add the @ symbol in front of their account name.

For example.... this is under my "bell" (top right), at the moment...

zbook · Oct 4, 2023

Please perform the following steps: (in sequence)

1) When available please post info from post #13 and #16.
(task manager, antivirus, firewall, drive encryption)

2) Run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Post a share link into this thread using one drive, drop box, or google drive

3) Run these troubleshooters > if available click view detailed information > post share links into this thread using one drive, drop box, or google drive

Open administrative command prompt and type or copy and paste:

msdt.exe -id WindowsUpdateDiagnostic
msdt.exe -id DeviceDiagnostic

4) Run Sea Tools for Windows Long Generic test (all drives):

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

Post images or share links into this thread using one drive, drop box, or google drive.

5) Run HD Tune: (free or trial version) (all drives):

HD Tune website

Post images or share links for results on these tabs:

a) Health
b) Benchmark
c) Full error scan

6) These tests can run overnight while sleeping:

a) Sea Tools for Windows Long Generic test
b) HD Tune Full error scan

7) record / report boot time

8) Perform a clean boot > report boot time

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...

www.elevenforum.com

9) Open administrative command prompt and type or copy and paste:

net user test10 /add

10) Reboot and sign on with the new user named test10 > reboot > report boot time

Code:

Event[40463]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-10-03T09:05:16.8860000Z
  Event ID: 3
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: NewMesh
  Description:
A hardware event has occurred. An informational record describing the condition is contained in the data section of this event.

Code:

Event[40227]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-10-03T08:57:29.7780000Z
  Event ID: 3
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: NewMesh
  Description:
A hardware event has occurred. An informational record describing the condition is contained in the data section of this event.

Code:

Event[39996]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-10-03T08:20:00.2830000Z
  Event ID: 3
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: NewMesh
  Description:
A hardware event has occurred. An informational record describing the condition is contained in the data section of this event.

Tombar · Oct 5, 2023

zbook said:
Please perform the following steps: (in sequence)

1) When available please post info from post #13 and #16.
(task manager, antivirus, firewall, drive encryption)

@zbook. Thanks for the reply - I’ll work on it.

Taskmanager is in the reply from 2.37 pm yesterday (probably #17).
I had said that Bitdefender had been installed and uninstalled with the BD Uninstall Tool several times recently and attempts to use the ISO have been mainly with it uninstalled. In the absence of Bd, the Firewall is MS and there is no drive encryption- I’d put this in a post, but it may have been one that self-deleted while I was checking back up the thread or going from page 2 to 1 and back.

Was the V2 log useful?

zbook · Oct 5, 2023

That was a long BIOS time: 87.4 sec

The reply for many of the V2 findings were the steps and reports in the most recent post.

zbook · Oct 5, 2023

After completing the prior post steps plan to reset the BIOS:

How to Clear Your Computers CMOS to Reset BIOS Settings:

How to Clear Your Computer's CMOS to Reset BIOS Settings

If something has gone wrong, your computer won't POST, and you're at wits end --- don't worry. You can always reset everything back to factory defaults.

www.howtogeek.com

3 Ways to Reset Your BIOS - wikiHow:

Please visit wikiHow directly

3 Easy Ways to Clear CMOS (Reset BIOS)

3 Easy Ways to Clear CMOS (Reset BIOS)

Here are three ways to clear the CMOS memory on your motherboard. Clearing CMOS will reset the BIOS settings to their factory default levels.

www.lifewire.com

Tombar · Oct 5, 2023

zbook said:
That was a long BIOS time: 87.4 sec

The reply for many of the V2 findings were the steps and reports in the most recent post.

The reason I'm trying to do the repair of Windows IS precisely because the boot times are long - I've been working on this for about 7 days solid now. Normal boot times range widely and seemingly randomly from 40-240 secs, as reported by the programme BootPacer, recommended in this month's PCworld.
I'd already tried clean boots after uninstalling Bitdefender - the normal clean boot method doesn't work with BD, as it refuses to be turned off. Clean Boots made no difference, though what BootPacer calls Clean Boot (no idea what the difference is) may speed it up (though this is hard to tell when the boot times fluctuate so much).
I'm up to SeaTools long generic in your list - nothing found so far (I'd already run SFC and DISM over and over again, but did it again) apart from Windows update supposedly being not set to download drivers.
I'll be back once I've finished the list

Tombar · Oct 5, 2023

zbook said:
After completing the prior post steps plan to reset the BIOS:

Still on error scan of HD. I'm going to have many files - do I do a separate Googledrive link for each one? - I'm not used to using such things

The 3 links you gave for this part (BIOS) - do i do them all?

Ghot · Oct 5, 2023

Tombar said:
The 3 links you gave for this part (BIOS) - do i do them all?

No.

Do this...

1. Shut off the computer, and on the back of the computer, shut off the power supply switch.
2. Press and hold the power button on the case, for about 5-10 seconds (to discharge capacitors).
3. Remove the CMOS battery (BLUE box), noting which side is... UP. There's a tiny clip that will eject the battery.
4. Wait about 5 minutes, then replace the CMOS battery.
5. Turn the power supply switch back ON.
6. Turn the computer on.
7. Enter the BIOS by gently spamming the DEL key during boot, and make sure the BIOS date/time is correct.
8. In the BIOS go to the Boot tab and under Boot Configuration > Setup Mode... set it to Advanced Mode.
......If you can't see the Boot tab, hit the F7 key to temporarily enable Advanced Mode.
The F10 is the Save & Exit key.

Use little flat blade screw driver to work the clip...

After you've reset the BIOS, some things may not be the same. The RAM may run at a slower speed.
Any overclocking settings will be gone... etc. Those can be dealt with after you've solved your original problem.

Tombar · Oct 5, 2023

@Ghot In my efforts to sort this slow boot, as a last resort, I’d updated the BIOS, but that had no effect. Presumably resetting it will wipe out the update?

Ghot · Oct 5, 2023

Tombar said:
@Ghot In my efforts to sort this slow boot, as a last resort, I’d updated the BIOS, but that had no effect. Presumably resetting it will wipe out the update?

No.
BIOS updates are... permanent. (Well... sometimes, on some boards, you can undo a BIOS update)
But it's not easy, and it's best to believe it's not possible..

All that resetting the BIOS does... is reset the "settings" in the BIOS.

BobOmb · Oct 5, 2023

just use this and repair-install from mounted ISO it removes all the checks

Win 11 Download Tool

if you already have the ISO you can just drop it onto the file it will make the edits without downloading a new one

then just double click the ISO again to mount it, run AllowUnsupportedUpgrades right next to setup, then run Setup

Tombar · Oct 5, 2023

BobOmb said:
just use this and repair-install from mounted ISO it removes all the checks

Win 11 Download Tool

if you already have the ISO you can just drop it onto the file it will make the edits without downloading a new one

then just double click the ISO again to mount it, run AllowUnsupportedUpgrades right next to setup, then run Setup

Hi BobOmb, Tried it. Double clicked on AllowUnsupported Updates, then on Setuo and got exactly the same message - can’t install from flash drive. I assume I did it right?

Tombar · Oct 5, 2023

zbook said:
Please perform the following steps: (in sequence)

1) When available please post info from post #13 and #16.
(task manager, antivirus, firewall, drive encryption)

2) Run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Post a share link into this thread using one drive, drop box, or google drive

3) Run these troubleshooters > if available click view detailed information > post share links into this thread using one drive, drop box, or google drive

Open administrative command prompt and type or copy and paste:

msdt.exe -id WindowsUpdateDiagnostic
msdt.exe -id DeviceDiagnostic

4) Run Sea Tools for Windows Long Generic test (all drives):

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

Post images or share links into this thread using one drive, drop box, or google drive.

5) Run HD Tune: (free or trial version) (all drives):

HD Tune website

Post images or share links for results on these tabs:

a) Health
b) Benchmark
c) Full error scan

6) These tests can run overnight while sleeping:

a) Sea Tools for Windows Long Generic test
b) HD Tune Full error scan

Tests up to and including 6

Test files - Google Drive

drive.google.com

BobOmb · Oct 5, 2023

yes, that is all you would need to do.

can you go into diskpart, and take a screenshot of the detail disk command for the disk that you are using?

You have to type ”select disk _” (_being the disc number) first, then just type detail disk, and post a screenshot of that

zbook · Oct 5, 2023

When available post Sea Tools for Windows long generic test result share links.
Also a Kingston drive full error image?

After resetting the BIOS please post new:

a) task manager > startup tab > full box
b) V2 log collector
c) approximate shutdown > start time
d) approximate restart > start time

BobOmb · Oct 5, 2023

zbook said:
When available post Sea Tools for Windows long generic test result share links.
Also a Kingston drive full error image?

It is strange it is telling him a mounted ISO is a USB device, i wonder if the disk is reporting the interface incorrectly

zbook · Oct 5, 2023

Open device manager > click view > click show hidden devices > manually expand all rows > look for rows displaying a yellow triangle with black exclamation mark or unknown device > post images or share links into this thread

Tombar · Oct 6, 2023

For the last day or two, boot times have been less than 40 sec - I’m happy with that.
Boot times normal account 33.6 sec, clean boot 23.7 (all are mean of 3)
Boot times Admin account 28.7 sec, clean boot 28.8
Boot times new account tb10 32.7 sec, clean boot 30.9
Boot times normal account after BIOS set to default 35.0 sec, clean boot 26.6.
Thanks for the help.
Would be nice to know why the repair ISO freaks out

Tombar · Oct 6, 2023

zbook said:
Open device manager > click view > click show hidden devices > manually expand all rows > look for rows displaying a yellow triangle with black exclamation mark or unknown device > post images or share links into this thread

No yellow triangle, Only unknown devices are these

Repair install of Win 11 Pro fails using ISO file

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