Shut Down issue

Harleygjc · Monday at 4:44 PM

Ok over the last two days I've been having this problem,when I goto shutdown, I'm getting the message about task host windows and registered device,I can click shutdown anyway and the system will shutdown,but the next day I'm getting the same problem.
Now I've not changed,added or done anything to the system for ages,so why is this happening? and how do I stop it as it's becoming annoying,I've tried scannow and it come back with no problems.
Anyone know how I can stop this?

dacrone · Monday at 4:45 PM

what all is running when you try to shutdown?

antspants · Monday at 5:47 PM

Harleygjc said:
task host windows and registered device

Surely that’s not the exact message, what is the actual message?

Turn On or Off AutoEndTasks at Sign out, Restart, Shut down in Windows 11

This tutorial will show you how to turn on or off AutoEndTasks for your account in Windows 11 and Windows 10. The HungAppTimeout value is the default 5 seconds you wait on the Signing out, Restarting, or Shutting down screen when you sign out, restart, or shut down to see if any still open apps...

www.elevenforum.com

Change HungAppTimeout Value in Windows 11

This tutorial will show you how to change the HungAppTimeout value to what you want for your account in Windows 11 and Windows 10. The HungAppTimeout value is the default 5 seconds you wait on the Signing out, Restarting, or Shutting down screen when you sign out, restart, or shut down to see...

www.elevenforum.com

Change WaitToKillServiceTimeout Value in Windows 11

This tutorial will show you how to change the WaitToKillServiceTimeout value for how long the system waits for services to stop when you shut down the computer in Windows 10 and Windows 11. The WaitToKillServiceTimeout value is the default 5 seconds Windows waits for background services to stop...

www.elevenforum.com

Harleygjc · Monday at 5:48 PM

Only what should be,I've not altered it since I bought the system,only things I've installed is steam,steelseries engine and nvidia experience,all of which have been running for over a year,I always shut steam down before I shut down the system,after a quick look on Google seems few people are having this problem.

antspants · Monday at 5:51 PM

Harleygjc said:
Only what should be,I've not altered it since I bought the system,only things I've installed is steam,steelseries engine and nvidia experience,all of which have been running for over a year,I always shut steam down before I shut down the system,after a quick look on Google seems few people are having this problem.

Like Dacrone asked. Next time (or now) before hitting Shutdown, open device manager and screenshoot the running apps for us.
But there'll be so many services listed, it could take 3 screenshots. I’d just use the tutorials. Quite honestly, it could be any service or anything installed causing the delay.

Those tutorials above can help.

Harleygjc · Monday at 5:51 PM

Full message from memory is Task Host Windows Microsoft Windows/device directory/ user/client/registered Device or something along those lines,I'm not at my PC atm

antspants · Monday at 5:53 PM

Harleygjc said:
Full message from memory is Task Host Windows Microsoft Windows/device directory/ user/client/registered Device or something along those lines,I'm not at my PC atm

Well that’s kind of specific so when you’re at your PC, maybe take a photo of the message for us

dacrone · Monday at 5:55 PM

if its TaskHost taking too long to kill processes, edit the registry key value:

HKEY_LOCAL_MACHINE -> SYSTEM -> CurrentControlSet -> Control > WaitToKillServiceTimeout

set value to

Code:

default is like 10000 or something. i set mine at 5000

antspants · Monday at 5:57 PM

I always recommend using tutorials that are provided here. It helps to understand a process and what you’re doing. Just my opinion of course..

dacrone · Monday at 6:07 PM

Change WaitToKillServiceTimeout Value in Windows 11

This tutorial will show you how to change the WaitToKillServiceTimeout value for how long the system waits for services to stop when you shut down the computer in Windows 10 and Windows 11. The WaitToKillServiceTimeout value is the default 5 seconds Windows waits for background services to stop...

www.elevenforum.com

honestly didnt know he had made one lol. i changed that many moons ago..

Harleygjc · Monday at 8:07 PM

OK a quick update,I may have tracked down the cause, I just booted up,left it running for 30 mins then shutdown,and no problem,the difference between previous shutdown is that steam had been running,although I always make sure it's closed down before I shutdown usually a hour or so before,so I think it's something to do with steam.

antspants · Monday at 8:13 PM

Harleygjc said:
OK a quick update,I may have tracked down the cause, I just booted up,left it running for 30 mins then shutdown,and no problem,the difference between previous shutdown is that steam had been running,although I always make sure it's closed down before I shutdown usually a hour or so before,so I think it's something to do with steam.

Could be. Steam is a cause of many issues that I’ve read over the years. I suppose you somehow have to make sure Steam is killed before shutdown. So many apps that keep processes running in the background.

Perhaps see if Steam has an Auto Update or online connection feature of some sort, and that they are all turned off?

krism · Monday at 8:21 PM

Harleygjc said:
OK a quick update,I may have tracked down the cause, I just booted up,left it running for 30 mins then shutdown,and no problem,the difference between previous shutdown is that steam had been running,although I always make sure it's closed down before I shutdown usually a hour or so before,so I think it's something to do with steam.

whenever I finish using Steam, I click on the Steam icon in the tool bar (right side of task bar) and tell it to quit - it takes up a lot of resources in the background.

colinp · 2025-03-25T07:53:33-0400

Ha! I just had to fix my daughter's Dell laptop that started to exhibit the same Task Host block issue. I did the usual SFC and DISM and then disabled "fast startup". I don't know if that fixed the underlying problem, but it did allow her to restart/shut down without hitting the off button.
Redirecting

Harleygjc · 2025-03-25T08:28:38-0400

krism said:
whenever I finish using Steam, I click on the Steam icon in the tool bar (right side of task bar) and tell it to quit - it takes up a lot of resources in the background.

Thats what I always do,I always shut steam down by right click the icon bottom right and choose exit steam,have done for years,but the last few days it's thrown a wobbler!

krism · 2025-03-25T10:43:11-0400

Glad you got it!

Harleygjc · 2025-03-25T15:01:41-0400

Now I am passed,had the same problem again,been into task manager and far as I can see nothing that shouldn't be running is,steam seems to be closed and yet this bloody problem still persists,I did notice in task manager that background host said suspended if that's got any thing to do with it,i got a pic this time,sorry its not great still figuring out this tablet

dacrone · 2025-03-25T15:20:05-0400

Try this:

Regedit

Code:

Computer\HKEY_USERS\.DEFAULT\Control Panel\Desktop

Create a new StringValue and set it to value named "AutoEndTasks" and set its value to

Code:

Then try again

krism · 2025-03-25T17:24:28-0400

I would be interested to see a screenshot of your whole taskbar just before you shut down.

antspants · 2025-03-25T17:47:21-0400

Harleygjc said:
Now I am passed,had the same problem again,been into task manager and far as I can see nothing that shouldn't be running is,steam seems to be closed and yet this bloody problem still persists,I did notice in task manager that background host said suspended if that's got any thing to do with it,i got a pic this time,sorry its not great still figuring out this tablet View attachment 129403

Ive never seen this shutdown process message or anything mildly related.

Did you check Event Viewer for the last process at all?

Fix 2: Find the Problematic App via Event Viewer

Shut Down issue

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