I thought you were being ironic because I still haven't said the ONT's maker and brand and I thought you still didn't know the router's maker and brand. Anyway, how will knowing the ONT's maker and brand and maybe even update it will make me able to access 1fichier.com?
Did I or anyone for that matter say it will make you able to access 1fichier.com? You are the one who wants to go into the ONT's settings which was not even a response to me in post #124 which has nothing to do with the problem and it is obvious, you want to access the ONT's settings or else you would not ask. Instead of trying simple things, assuming you do get into the ONT's settings and you change it, all you will do is cause more problems than you started with if you mess with things you don't understand. So ironic or not is not the point, don't keep asking about accessing the ONT's settings for no reason and the answer once again is until you provide the needed information, we don't know one way or another so the answer is "maybe" until you can provide more details on the ONT. This is basically like beating a dead horse.
I already told you what to do, connect a computer via ethernet cable to the router while the router is in bridge mode. What happens is the router will no longer have the Public IP address but it will be your computer who will have the Public IP address of the router, your computer is now the router so if 1fichier works that way, then you know the problem is the router software itself and/or it's configuration. VPN means your connection from your computer is actually to the VPN server and not 1fichier while the VPN Server connects to 1fichier which are completely different and not in anyway related as 1fichier will only see the IP of the VPN server being used so when using a VPN, the connection to 1fichier
has nothing to do with your computer as there are two connections involved instead of one. For learning how a VPN actually works, you can also research that on your own time.
Don't make someone keep having to explain things over and over again. It only takes a few minutes and you will know the answer. If you are unwilling to try even something that simple as part of the troubleshooting progress, how do you expect people to help you? We can all give you all the answers in the world but would it do any good in reality when you already said you are not a networking expert and basically act like a networking expert as all you are really doing is wasting the time and efforts of people who are trying to help you and being incompetent while basically refusing help. Remember everyone is helping you out of their own freewill as we are not being paid by you to help you so help others first by making it easy on those who are trying to help you. Otherwise, no one will help further since they would be wasting their time trying to help you which is probably why no one else really responded anymore. And remember, you are the one needing help, insulting the one who is helping you will not have good end results especially with name calling which already shows your personality level since did I ever call you or that other person names which the both of you literally did and completely unprofessional. If you were helping me and I insulted you, would you still help? Think of that, it's called common sense. A lot has nothing to do with whether your english skills are good or not but your attitude as the person needing help as it's called competent communications which has nothing to do with your level of english writing skills but how you act as a person online. Please look up netiquette online which tells you how to communicate online as a lot of your replies are:
1) Excessive Quoting - the quoted content is a high % more than what you actually write back like one or two liners for example.
2) Respect people's time and bandwidth
3) Name calling
among other things that you can look up why it's considered bad online which has more to do with your behavior and the way you respond, remember you are the one needing help. Not the others.
Also, whether or not your english is understandable is not determined by you, it is determined by the reader which is what matters. I never said I knew any portuguese so it was not pretending to be smart but I was trying to find a portuguese equivelent to what you were saying as unlike others, I can figure out what you are trying to say even if you only typed a portion of it. And remember I am trying to accommodate you by trying my best to explain something at a level so you can understand it but it is not easy as you can probably tell by now.
If you don't understand something, you can always google it for better clarification similar to if someone does not understand, they will just use the dictionary as to not make it harder for others. Yes, others can have arguments but remember they are not the ones needing help and as you said, we are under no obligation whatsoever to help you either, and like I told you before, try typing on a keyboard that is 51C in temperature to respond and you will understand what it feels like and also losing sleep to help you. Don't increase the amount of unnecessary effort on the helper(s) when there are things you can answer yourself with little effort as we are not the encyclopedia or the FAQ, as before you ask questions or ask for help, you are supposed to first make an effort to do your own homework so you already have the information when people ask. And guess what, if people don't help you, it's your loss and not mines. And the purpose of mentioning other forums is so you have more resources from people who may be able to help you better but instead of actually using those resources, all you do is basically attack the messenger. And I also specifically told you to ask people unless there is no one alive in your area who use Meo with the same type of internet that resides in the same area as you, they do not need to be technical experts either since all you want to know is if they can access 1fichier.com or not so you can further isolate if the problem is with your connection only or if others are having the same problem and if you are lucky, they will let you use their WiFi with your computer or even mobile phone connected to their Wi-Fi to confirm. Those are the two solutions that actually works. Failing that, you can use a VPN if you choose to keep the same ISP while it might be a minor inconvenience, the point is you are able to get the files or change to a different ISP since you are refusing to try the two methods and the different ISP may or may not work until you can confirm it works and in all cases, you will waste more time compared to the using your computer connected directly to the router acting with the router now acting like a bridge which takes only a few minutes provided you already have a computer with a ethernet port and an ethernet cable to use. As for 1fichier, they know you need them for the files so the chances of you not using 1fichier is 0% which means they know either you will have your ISP fix the problem or you will find a ISP that works to connect to them as you already stated that the content as in files are only available from 1fichier and nowhere else.
and that's all I have to say at the moment until you can provide new useful information which may or may not help with your problem as there is no need to tell us what we already know from your previous answers but only new things from performing due diligence such as neighbors, friends living in the same area with the same ISP has the problem or not and did bridge mode with the computer work or not. And ofcourse you can contact Meo Support and see if they will actually help you or not and if they will which will still require going through the same troubleshooting skills that you may or may not have already done and they can confirm if 1fichier is a problem or not networkwide and if it should be working or not. If it should be working, then it's up to them to fix it but if they said it does not work in general, then you already know no matter what you do, you will not be able to connect to 1fichier without using a VPN as it's Meo who owns the network which belongs to them and not you. If you don't like it, use a new ISP or buy the company or create your own ISP if you have the money. And remember, no one other than you will gain or lose regardless what your results are. So even for helping, it's a partnership as you being the one who needs help is basically our eyes who tells us the information we are requesting and then with that information, we will determine if we can provide help or not. Without the information, what can we really do since you did not provide the information we needed. It's no different than giving a application or form that is blank as the required data is missing for it to be further processed. Similar to ONT, it is one thing if you can't find the model but if you don't even know who makes it to atleast narrow it down, as you probably know by now, there are many manufacturers of ONTs, do you expect your helpers to go help you lookup each company that makes a ONT? I mean if you had a photo, it would atleast help to determine who made it and then after that, trying to find the model based on figuring out who made it. And legally, the product needs to have a label somewhere so if it's mounted in the wall, you will need to unmount it first physically before you will see that information if is on the non-visible parts. It's almost like me asking you who made some part inside your computer. Until you open the computer, you will not know and this is if this is something Device Manager does not show. I am providing analogies in case you don't understand something. If you already knew something will not work, that means you already are the expert and do not need help at all and just wasting everyone's time. Your first message in this thread already tells you it's ISP related which includes their network and/or their provided equipment because you already tried from different computers with the same problem and what works is the same computer using a VPN or using another ISP in this case being the mobile phone as a hotspot which while it's still Meo, that is Meo's Mobile Internet and technically two different networks.
