What is Going on With Link to Windows? Why Does it Keep Duplicating My Computer?


Signing out from the Samsung portal did not change it. I do believe at this point the Link to Windows system app itself is broken and the only fix is rooting the phone or factory resetting. All the changes I have made to the app so far have not fixed it (deleting cache, data, uninstalling updates, etc.).
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home (v23H2)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Rig
    CPU
    AMD Ryzen 7 3800XT - Ryzen 7 3rd Gen 8-Core 3.9 GHz Soc
    Motherboard
    MSI PERFORMANCE GAMING X470 GAMING PLUS MAX AM4 AMD X470 SATA 6Gb/s ATX AMD Motherboard
    Memory
    G.SKILL Ripjaws V Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3466 (PC4 27700) Desktop Memory
    Graphics Card(s)
    MSI GeForce RTX 2070 DirectX 12 RTX 2070 ARMOR 8G 8GB 256-Bit GDDR6 PCI Express 3.0 x16 HDCP Ready w/ Resizable BAR @ 4GB/8GB
    Sound Card
    Realtek High Definition Audio 6.0.9492.1 with MSI Nahimic Audio
    Monitor(s) Displays
    Sceptre E275B-QPN168+ 27" | Samsung LU28R550UQNXZA 28"
    Screen Resolution
    2560x1440 @ 144Hz, 3840x2160 @ 60Hz
    Hard Drives
    Western Digital WD BLACK SN850 NVMe M.2 2280 500GB PCI-Express 4.0 x4 3D NAND Internal SSD
    Kingston A400 2.5" 240GB SATA III 3D NAND Internal SSD
    Seagate Barracuda 5" 1TB SATA III Internal HDD
    TOSHIBA Canvio Ready 2TB USB 3.2 Gen 1 External HDD
    PSU
    CORSAIR RMx Series RM750x CP-9020179-NA 750W ATX12V / EPS12V 80 PLUS GOLD Certified Full Modular
    Case
    Phanteks Eclipse P400 PH-EC416PTG_BK Satin Black Tempered Glass/Steel ATX Mid Tower Computer Case
    Cooling
    NZXT Kraken X73 360mm - RL-KRX73-01 - AIO RGB CPU Liquid Cooler
    Keyboard
    CHERRY KC 4500 ERGO (JK-4500) Ergonomic Wired Keyboard
    Mouse
    Inland GM63 RGB Optical Wired Gaming Mouse
    Internet Speed
    500Mbps Download, 50Mbps Upload w/ QoS
    Browser
    Version 1.62.153 Chromium: 121.0.6167.85 (Official Build) (64-bit)
    Antivirus
    Microsoft Defender
    Other Info
    Headphones: Philips SHP9500S
    DAC: Fosi Audio DAC-Q4 Headphone Amplifier
    ISP: WideOpenWest
    USB Card Reader
Signing out from the Samsung portal did not change it. I do believe at this point the Link to Windows system app itself is broken and the only fix is rooting the phone or factory resetting. All the changes I have made to the app so far have not fixed it (deleting cache, data, uninstalling updates, etc.).
I have the same issue. Duplicate instances(4) of same PC name are present on the phone.
I do have the background of the phone in Phone Link however.

I tend to believe it is tied in to the MS account though, not Android.
Unique identifiers for Bluetooth connections tied to logical names result in dupes.
This will eventually be fixed.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
If you click on the Settings icon...

bt.jpg

... does it not give you the option to unpair?...

up.jpg
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • Like
Reactions: OAT
If you click on the Settings icon...


... does it not give you the option to unpair?...
Many are unpaired and just stay with no option to remove anymore.
Signing out/Uninstalling does nothing as they return.
It's no big deal to me and I do not want to spend anymore time on it for now.
There is one benefit, I do not have to pair again when on my VM.
Sorry about the poor quality, it was quicker this way.

WIN_20240803_13_26_07_Pro.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Many are unpaired and just stay with no option to remove anymore.
Fair enough!
I can't fully test it cuz I can't get the app anymore!
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
Have you tried flushing the cache on the phone app?
 

My Computer

System One

  • OS
    WIN 11 Pro 24H2 - 26100.2894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    48G Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    50MBs
    Browser
    Chrome
    Antivirus
    OEM
The higher the technology, the more time people spend fecking around with devices..., and, 50% of that time is spent trying to fix sh*t that doesn't work properly!!! Gotta love it! :cool:
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
Have you tried flushing the cache on the phone app?
The cache was cleared and the app was uninstalled.
The phone was rebooted afterwards.
I then switched to the Beta version of Link to Windows.

As stated in my first post , I think the BT identifiers linked to the PCs' names are tied in to the MS account as well.
So when one signs back in, all machine names remain with no way to clear them at that point.
I think this was done in order to 'easily' reconnect/re-pair.
So called 'features' in both Android & Windows look like they have been piled up one after the other without a clear plan of action or predetermined path. The almost constant updates seem to indicate a rather chaotic implementation.

See @Edwin 's accurate description of the current state of things.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
when you removed everything, did you go to device manager and show hidden and remove any instances of your phone as well?
 

My Computer

System One

  • OS
    Windows 11 Pro
Yes & thank you.
I will let it be now.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
I'd test this out if somebody knew how I could get my hands on the Link To Windows msix pack!
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
if im not mistaken, the Link to Windows and an android .apk package and the Windows side is the Phone Link .msix app... no?
 

My Computer

System One

  • OS
    Windows 11 Pro
  • Like
Reactions: OAT
if im not mistaken, the Link to Windows and an android .apk package and the Windows side is the Phone Link .msix app... no?
Correct.
Microsoft.YourPhone_1.24072.96.0_x64__8wekyb3d8bbwe
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
I'd test this out if somebody knew how I could get my hands on the Link To Windows msix pack!
Check that!
I found an old one layin around...,

0007319.jpg

... I'll be back, after I feck up my whole system!!! :censored:
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
... anybody let me know what the latest version is, please...
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

or


> set to URL
> set to RP
> Input: Phone Link - Microsoft Apps



there is also this method, if anyone reading is interested (i've never had to use this one, yet, though):
 

My Computer

System One

  • OS
    Windows 11 Pro
Well, after fooling around for a bit...,
... regardless of how many times I connect and disconnect, etc., I still only have one entry...

pl.jpg

Only after I remove the device from the PC App...

0007325.jpg

... does the entry disappear from the Phone...

pl2.jpg
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I'm not sure if I covered every scenario, but, the only other thing I would suggest is, Sign out and unlink account.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • Like
Reactions: OAT
I'm not sure if I covered every scenario.

Thanks @Edwin for all your efforts. (y)
My scenario is a bit different and could explain the issue, but I don't know the OP's setup.

I am using the same physical machine for both Canary & Dev channels.
I go back and forth between the two OSs using Macrium images.
Each OS required a separate setup for the phone app.
It is therefore a rather unusual setup, plus I have 2 VMs for Beta and RC, the Beta using the phone app as well.
And of course, the VMs are available whether the host is Canary or Dev.
Plus VMs for Linux Arch & Linux Debian blah, blah...
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
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