Windows 11 PC shuts down unexpectedly.


LillianFY

New member
Local time
7:04 AM
Posts
1
OS
Windows 11 Pro
Hi all,

I have a Windows 11 PC. Recently, it has been shutting down unexpectedly. It usually does this while I am in the middle of playing a game, such as Modern Warfare 2 or The Witcher 3. Any other time while I am doing school work or just browsing online, it gives me no issues.

Based off Event Viewer, I receive these issues:

Critical: Event 41, Kernel-Power - The system has rebooted without cleanly shutting down first. This error could be caused if the system responding, crashed, or lost power unexpectedly.

Error: Event 162, volmgr - Dump file generation succeeded.

Error: Event 1001, BugCheck - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffff80000003, 0xfffff80661bc1ff8, 0x0000000000000000, 0xfffff80661306780).

These issues are concurrent with another and are listed together after the computer automatically reboots after shutting down. As I said, this only happens when I am trying to play a game. It is also random. Sometimes it happens multiple times in one day, other times a week or so will go by and it will happen one time.

I am running Windows 11 Pro, version 22H2. OS build is 22621.1413. I have a 12th Gen Intel Core i7-12700K 3.60 GHz processor, 32 GB installed RAM, a 3080TI graphics card, and an ASUS Z690-E motherboard.

I really haven't tried anything to fix the issues. I am not exactly sure where to start. Any advice would be greatly appreciated. Thanks!
 
Windows Build/Version
22621.1413

My Computer

System One

  • OS
    Windows 11 Pro
What power supply?
 

My Computers

System One System Two

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    2023 HP Pavilion 15t-eg200
    CPU
    Intel® Core™ i7-1255U
    Memory
    16 GB DDR4-3200 SDRAM (2 x 8 GB); 512 GB PCIe® NVMe™ M.2 SSD
    Screen Resolution
    1920x1080
  • Operating System
    Win 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP AIO
    CPU
    13th Gen Intel(R) Core(TM) i7-13700T 1.40 GHz
    Motherboard
    HP
    Memory
    500GB Samsung M.2 SSD WD HD 1TB RAM 16GB
    Graphics card(s)
    GForce RTX 3050
    Screen Resolution
    1920x1080
    Hard Drives
    500GB Samsung M.2 SSD
    WD HD 1TB
Here's why Kernel Power Error 41 happens and how to fix it.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Please run the BSOD log collector and post a share link into this thread using one drive, drop box, or google drive.

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Back
Top Bottom