Solved Microsoft's POP3 email problem

garyb0125 said:

If you want to use a POP Gmail account in Outlook 365, then you must use a Google generated app password as your account password when configuring the account. See this link.

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Thank you. I have read the link and unfortunately there is nothing in it that actually describes how to create a proper AppPassword. I have 2-step verification everywhere so that's not an issue...

All text in red is from the link: Outlook and Gmail's Less Secure Apps Setting

Error Messages
Task 'user@gmail.com - Receiving' reported error (0x800CCC92): 'Your email server rejected your login. Verify your username and password for this account in Account Settings. The server responded: -ERR [AUTH] Username and password not accepted."

If you have the account added as POP and receive this error, you need to use an app password to sign in. If you do not have two-step verification enabled, you will need to enable it to create an app password.

I have never encounted this error.
Two-Step Verification
Older versions of Outlook can't connect to Gmail servers unless you also enable two-factor authorization then use an app password in Outlook. (The app password is a one-time use password that can be voided if you suspect it is compromised, without affecting your “real” password.)

To check or change your settings, sign in to Gmail then open your Google account settings.

If you enable two-factor authentication, you'll create new app passwords at App passwords. Gmail allows you to revoke individual app passwords, which you can do by clicking the trash can icon to the right of the device name...
In my experience with Gmail, their implementation of two-factor authorization is not annoying at all and retains the authorization. It doesn't request re-authorization often, which makes using an app password fairly painless.

(garyb01225, my "Thank You" for sending this link, still applies) Aside from having text that is totally incomprehensible --signified by being colored green. The link supplies no information about how to actually construct (is "construct" the proper word?) an AppPassword.)

Rollback_Jockey said:

I have 5 email providers setup in my Outlook that require and use AppPasswords, they NEED to be used or you'l not get any mail traffic.

You came here to ask for advice, you've been given it by multiple people yet you know enough to argue with them all, why haven't you solved your problem yet do you think?

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Good for you. I have asked for advice. I've been given it by multiple people and I've taken their advice and reported back as to the results of doing that.
One person repeatedly suggested (actually twice) I drop POP3 and adopt IMAP. I respect his opinion and choice but disagree with him, saying my situation and preference is different and more appropriately requires POP3 email.
As regards the rest of the people: NONE of their advice had anything to do with AppPasswords, except to present to me links through which I might learn something about AppPasswords (i.e., garyb01225).
Consulting the material suggested, those links made absolutely no sense to a rational person trying to actually create a link that relates to SOMETHING.
You, on the other hand, seem to have succeeded in implementing 5 email accounts, using AppPasswords, and successfully used those email accounts ever since. (Incidentally, I used POP accounts without AppPasswords, for the last 20 years and continue to use them on other computers to this day.)
I would be more than happy to try your method of setting up AppPasswords (after all I only need to do it to two email accounts, not five) if you would consent to tell me how it is done.
Listen...I have more important things to do that pander to misbehaving computers. I'm not particularly happy complaining on this forum about Microsoft and/or Google-related problems (and if you stop to think about it those are the two companies from which most Windows computer problems come, not "bugs", mind you, but actually, defined and enforced, problems.) come.
There's a lot I know, and a lot I don't. I've been very honest about what I don't know and have tried every solution suggested. If you have fault with what I have done, politely suggest how, step-by-step, I might correct it. Don't just complain that the problem hasn't been solved.

jro11 said:

I hope not the pneumonia-related thing again. Good luck!

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Thanks mate, no. My mother was rushed into hospital while we were chatting, for bypass surgery. They have now decided to hold off for as long as they can because of her current high blood pressure. Should be ok, my sister has been a nurse for 40 years, when she panics I will. They do this procedure the time. Thank you

I had the same problem months ago. Thunderbird and Samsung email on a phone did not work using my email account password, I had to generate an App Password and use that on Thunderbird and Samsung email to send and receive email.

Post #66 has a set of instructions with a youTUBE video showing how to quickly resolve the issue you describe. Generate the "App Password" as shown for each email account and copy it in to your email program on each computer and phone for the corresponding email account. That is all you need to do.

antspants said:

when she panics I will.

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Doesn't seem like anyone panics in your family ("Breath")

Evasion said:

I had the same problem months ago. Thunderbird and Samsung email on a phone did not work using my email account password, I had to generate an App Password and use that on Thunderbird and Samsung email to send and receive email.

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Egads! I didn't think you could mount T'bird on a phone! Samsung is my Microsoft equivalent on the phone (tidal wave of Samsung apps appearing there without my permission).

AppPassword: Will check out Outlook and Gmail's Less Secure Apps Setting again. Will probably have questions.

Change owner: After uninstalling Outlook (aka MSOffice365 Suite) yesterday need to contact MS Tsupport to reinstate the suite and reload it on this computer. (This was Diane's computer. I don't want to clean it completely and reinstall everything from scratch but Google makes so many assumptions based on the computer owner (e.g., which phone to call to two-step verify)) Is there a simple/direct way to take her name/email off the computer and replace it with mine?)

Have a bit of an emergency going on here today. Need to mix/lay cement... May be a while getting back...

I suspect your account is running some experimental chatGPT session on the forum. I posted my reply as I knew what format the reply would be after looking at other responses over 5 pages of messages! They all follow the same format. You must tell us more about what you are using as it reminds me of what I see in use by Banks and Utility Companies...

Evasion said:

I suspect your account is running some experimental chatGPT session on the forum. I posted my reply as I knew what format the reply would be after looking at other responses over 5 pages of messages! They all follow the same format. You must tell us more about what you are using as it reminds me of what I see in use by Banks and Utility Companies...

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I suspect you find it hard to make friends.

Diane's having trouble with her desktop.
Google's welcoming her to her new computer, etc. I believe what Google is doing on her computer it should be doing on the Computer3--the computer I'm on.

I strongly suspect it has to do with what was happening yesterday. I also

jro11 said:

Change owner: After uninstalling Outlook (aka MSOffice365 Suite) yesterday need to contact MS Tsupport to reinstate the suite and reload it on this computer. (This was Diane's computer. I don't want to clean it completely and reinstall everything from scratch but Google makes so many assumptions based on the computer owner (e.g., which phone to call to two-step verify))

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Is there a simple/direct way to take her name/email off this (Computer3) computer and replace it with mine?

This is part of the messages sent to Diane when she logged on to her computer.I've never seen this from Google, I don't understand its context, yet it definitely seems to be associated with Google confusing her computer with her computer Computer3 despite the fact the email addresses associated with these two computers are totally different.
What's unfortunate is that a 5-minute discussion/explanation of what's going on could lead to a simple and immediate solution to the problem, yet our inability to contact Google is making this a major dilemma.

At the same time, I need to connect with Microsoft (tomorrow, probably) so that they can restore to me the copy of MSOffice365 that I relinquished by uninstalling it on Computer3.

One thing that might make both perplexes simpler is if there were a simple way to just change the owner of this computer (Computer3). [neither Google nor Microsoft should have any say in the process.]

I didn't read through the whole thread, but I don't think that MS is pushing for IMAP. If anyone is pushing for IMAP, then that's Google. MS is not pushing for POP3 either. MS is pushing for Exchange and that works perfectly with Outlook in my MS 365

Latest Dilemma.
I actually took the afternoon off to give my dog a play date! Later last night I tried to watch a YouTube on television. Google demanded that I verify Diane's account which I did. Then Google said it would send a text message to the droid she has that isn't a telephone.

SO NOW IN ORDER TO WATCH MY TELEVISION I NEED TO ACCESS HER PRIVATE EMAIL ACCOUNTS AND HER DROID WHICH ISN'T A PHONE AND CAN'T BE TEXTED TO!

and of course Google isn't reachable.......................THIS IS ABSOLUTELY INSANE!

1 telephone call today which I had to hang up on because of all the f***ing noise on the Microsoft end.

Haydon said:

I didn't read through the whole thread, but I don't think that MS is pushing for IMAP. If anyone is pushing for IMAP, then that's Google. MS is not pushing for POP3 either. MS is pushing for Exchange and that works perfectly with Outlook in my MS 365

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If you're doing everything through Microsoft Exchange:
- How do you get your email on other computers?
or to put it differently
- How do you get your email when Outlook is corrupt or unreachable.
and
- Is an account reading @outlook.com an "exchange" account?

I am currently on a call with Microsoft - they're promising to get me Tier2 support (I'll believe it, when I see it)

One thing I learned from Microsoft is that Microsoft does not keep a file on the users who call. The only information it keeps is specific information attached to a case number. Once that case goes away, YOU need to remember the Case #. In other words, if you want Microsoft to look back regarding previous calls YOU HAVE TO KEEP ALL YOUR CASE NUMBERS ON HAND (preferably with notes as to what happened during the case in question).

Go to the mail applet in control panel, click the button under Set Up email Accounts, select New, fill in the first page and select the button to manually setup and then 'Nex't, fill in details as below, it will take you a minute at most.

Incoming Server Type : POP3
Incoming Server : pop.gmail.com
Incoming Port : 995
Encrypted Connection type : SSL
Incoming Server Username : username@gmail.com
Incoming Server Password : AppPassWord FROM GMAIL


Outgoing Server : smtp.gmail.com
Outgoing Port : 587
Encrypted Connection type : TLS
SMTP requires authentication : yes

jro11 said:

If you're doing everything through Microsoft Exchange:
- How do you get your email on other computers?
or to put it differently
- How do you get your email when Outlook is corrupt or unreachable.
and
- Is an account reading @outlook.com an "exchange" account?

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Well, I find solutions (and sometimes workarounds) for my needs

I am not looking for problems

Just talked to Tech2 support.

He had to handle interrelated problems on 3 computers and admitted they were complex.
(It turned out to be important that the owner of the computer be established to ensure proper email reception.)

And he admitted that the AppPassword situation ha been a difficult problem to have to explain to everyone who has, for years, been getting email without it.

We didn't handle the Television problem (which is a Google problem)

Now to figure out how to establish a DNS server so that I can read certain URLs.

Oh, the latest from Google

Note what it says about "second step" (i.e., Devices that don't need a second step)

This Google message seems to contradict all that bs about AppPasswords, or does it?

Is Gmail an application?
Is Google Drive an application?
Is Docs an application?

Is it normal to have multiple instances of Google Drive, Gmail, and Docs installed as applications?

(Or are they just urls?)

Do all of you suffer from having hese apps on your computer?



How did Microsoft manage to download all these applications. I never had anything to do with them.
If I delete them will Microsoft do something to this machine?





How did Google manage to download all these applications. I never had anything to do with them.
If I delete them will Google do something to this machine?

Incidentally, I repeatedly check Windows Defender for any dire warnings. It claims there are no problems whatsoever.

jro11 said:

Note what it says about "second step" (i.e., Devices that don't need a second step)

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That's for 2FA authentication, you can state you trust this device and it won't ask you to provide a TOTP or answer security questions in order to access your account.

jro11 said:

This Google message seems to contradict all that bs about AppPasswords, or does it?

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No it doesn't, if you took the time to actually read what others have said in this thread, then you'll understand what app passwords are for and wouldn't be having all these issues. App passwords are only required when you want to use your Gmail account with a non-Google email client which doesn't support federated authentication, I'm not sure why you want to do this though? Just use the Gmail web client or app and you can simply use your email address and password. I've done this for years.

I'm not sure why you're so adamant on using an obsolete protocol like POP3 which hasn't had an updated specification since 1998. The last draft was for POP4 and that was 2003. Just use IMAP which is set by default on all email clients.

To me, AppPasswords are what you generate when Google's involved in a communication process (because Google's decided it's necessary)..

(One communication process Google doesn't participate in is Microsoft Exchange. Every hotmail.com and outlook.com email address uses Microsoft Exchange.)

x BlueRobot said:

you'll understand what app passwords are for and wouldn't be having all these issues. App passwords are only required when you want to use your Gmail account with a non-Google email client which doesn't support federated authentication

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Everything's been assigned app passwords and Outlook 365 seems to be working (with a lot of problems--you'd think Outlook 365 was alpha software the way it breaks down).

Cell phone and AppPassword: I don't know if you use any apps on your phone, but you might know the answer to this. One application, Out of Milk (a grocery shopping app) allows me to communicate my grocery list with Diane and vice versa. It used to do this communication flawlessly but doesn't any more. Do I need to generate an app password for that cell phone (droid on my side; iphone on Diane's side). If so, how do you do so on a cell phone?