New build, random/inconsistent BSODs


Shananigans89

Member
Local time
11:47 AM
Posts
1
OS
Windows 11
I just built my son's computer literally yesterday. The specs are what are listed in my "specs." Windows 11 home version 24H2.

Ryzen 5 5600X
ASUS TUF Gaming B550 Plus WI-FI II
MSI Nvidia Geforce GTX 980
G.Skill 2x16 32 gigs ram, DDR4 3600, 18-22-22-22-42
Hyper 212 Black
WD 2TB NVME drive
Corsair RM650 PSU

The computer has had several, seemingly random BSODs since I got it up and running. I wish I could say it's when I'm doing XYZ, and it always happens if I do blah blah blah, but I honestly have no idea. It's pretty random. I've updated the motherboard BIOS and reset all the settings in the BIOS, minus applying the DOCP profile for the ram and changing the fan profiles to turbo speed. I've changed the windows power profile to High Performance. I've installed the chipset drivers from the ASUS website. The graphics driver is up to date.

The BSODs seemed to happen a lot less last night after I updated the motherboard bios and reset the bios settings. The most recent BSOD happened this morning when all I had open was Steam, I had started about 6 or 7 games to download and then it BSOD'd and restarted. I hasn't happened since. I'm hoping someone can analyze this file and point me in the right direction.

Thanks!
 
Windows Build/Version
24H2

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Ryzen 5 5600X
    Motherboard
    ASUS TUF GAMING B550 PLUS WI-FI II
    Memory
    32gb G.Skill DDR4 3600, D.O.C.P. applied, 18-22-22-22-42
    Graphics Card(s)
    Nvidia Geforce GTX 980
    Monitor(s) Displays
    Acer
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD NVME 2TB
    PSU
    Corsair RM650
    Case
    Fractal Design Focus G
    Cooling
    Cooler Master Hyper 212 Black
    Keyboard
    Corsair K70 RGB
    Mouse
    Logitech G502
    Internet Speed
    1gb fiber
Please perform the following steps: (in sequence)



Make sure that images or share links are posted for all steps / tests.



1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums




2) Create a new restore point:

Create System Restore Point in Windows 10





3) Reattach WD Blue SN580 2TB




4) Run Sea Tools Long generic test (all drives) > post images or share links

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe




5) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
HD Tune website
a) Health
b) Full error scan




6) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




7) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





Make sure that this runs only after the prior three steps for each drive.


8) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 3, 4, 5, 6, and 7)

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART



9) Please make sure that all of the above steps are performed in sequence

These steps / tests can be performed overnight while sleeping:

a) Sea Tools Long generic test
b) HD Tune Full error scan
c) Chkdsk /b /v




Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 660.4 GB
Total Space: 1907.0 GB
File System: NTFS
      Model: WD Blue SN580 2TB
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
5) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
HD Tune website
a) Health
b) Full error scan
Hello Zbook,

I've been reading through a ton of the threads with the process order and steps while prepping to make my first BSOD post and I have a quick question about your Step 5. For HD Tune, on the website, there's the old version you mention that's version 2.55 but doesn't say that it's compatible with anything over Win7. Is this the version you're wanting people to use or will a trial version of the Pro version (5.75 or 6.10) provide the full error scan until the trial runs out? I just want to confirm so I can hit as many of the prerequisites as possible before posting. Thank you.

And apologies, not trying to threadjack, but it's been 7 days with no response to your above request so I don't feel like I'm interrupting too much.

1738023241359.webp

1738023281268.webp
 

My Computer

System One

  • OS
    Windows 11 Pro - 24H2 - Build: 26100.2894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    12th Gen Intel(R) Core(TM) i9-12900KF, 3200 Mhz
    Motherboard
    MPG Z690 CARBON WIFI (MS-7D30)
    Memory
    128GB - (4) G Skill Intl DDR5 32GB DIMM - 4000
    Graphics Card(s)
    NVIDIA GeForce RTX 3080 Ti
    Sound Card
    Realtek HD Audio - built in
    Monitor(s) Displays
    LG Ultragear+ 49" OLED + Dell 32" S3220DGF
    Screen Resolution
    3440 x 1440 240Hz + 2560 x 1440 144Hz
    Hard Drives
    Samsung 990 Pro 2TB w/ Heatsink (Boot)
    Samsung 980 Pro 1TB
    WDC 4TB HDD
    4TB NAS drive in USB Enclosure
    WD Elements 1078 2TB External
    PSU
    Seasonic FOCUS GX-1000 / 1000W
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Noctua NH-D15 82.5 CFM CPU Cooler
    Keyboard
    Logitech Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    1 Gigabit duplex
    Browser
    Chrome
    Antivirus
    Sentinel One - Enterprise
I've been reading through a ton of the threads

Hi, welcome.

My guess is that you would be better off creating a new thread. You could start off with your question and move on from there.

IMG_5236.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
The latest trial runs an incomplete drive scan.

The version 2.55 tests the whole drive.

The versions 5.75 and 6.1 may complete (these can run overnight while sleeping).
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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