PC crashing


My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
dyno80 said:
Good evening

10 - Google Drive

drive.google.com drive.google.com

10 - Google Drive

drive.google.com drive.google.com

Vérifier la compatibilité / liste QVL pour RAM: CMP32GX5M2B6000-30 - rapport / post images en cas de présence ou non sur la QVL -
Click to expand...

Please use English.


Rule #11:

Code: 
This is an English-based site. Please only post in English, or provide an English translation in your posts.

Terms and rules

You must agree to these terms and rules before using the site.
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    deskmond pc
    CPU
    AMD Ryzen 9 7950X 16-Core Processor 4.50
    Motherboard
    Gigabyte X670E AORUS MASTER (rev. 1.x)
    Memory
    Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO
    Graphics Card(s)
    AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6
    Monitor(s) Displays
    asus
    Screen Resolution
    2560x1440
    Hard Drives
    samsung ssd 990 pro1tb
Good morning
In the compatibility list, my RAM is not there
Capture d’écran 2024-09-12 191724.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    deskmond pc
    CPU
    AMD Ryzen 9 7950X 16-Core Processor 4.50
    Motherboard
    Gigabyte X670E AORUS MASTER (rev. 1.x)
    Memory
    Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO
    Graphics Card(s)
    AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6
    Monitor(s) Displays
    asus
    Screen Resolution
    2560x1440
    Hard Drives
    samsung ssd 990 pro1tb
Capture d’écran 2024-09-12 193003.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    deskmond pc
    CPU
    AMD Ryzen 9 7950X 16-Core Processor 4.50
    Motherboard
    Gigabyte X670E AORUS MASTER (rev. 1.x)
    Memory
    Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO
    Graphics Card(s)
    AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6
    Monitor(s) Displays
    asus
    Screen Resolution
    2560x1440
    Hard Drives
    samsung ssd 990 pro1tb
When available update the progress with each step in post #16.

For any BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    deskmond pc
    CPU
    AMD Ryzen 9 7950X 16-Core Processor 4.50
    Motherboard
    Gigabyte X670E AORUS MASTER (rev. 1.x)
    Memory
    Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO
    Graphics Card(s)
    AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6
    Monitor(s) Displays
    asus
    Screen Resolution
    2560x1440
    Hard Drives
    samsung ssd 990 pro1tb
What were you posting?

For post #16 there were steps #1 - #9.

Please report the progress for each step.


Today is Sept 13.

The link had files dated Aug 15 - Sept 9

Please post a link with only new files in each post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Good morning
What should I do now

THANKS
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    deskmond pc
    CPU
    AMD Ryzen 9 7950X 16-Core Processor 4.50
    Motherboard
    Gigabyte X670E AORUS MASTER (rev. 1.x)
    Memory
    Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO
    Graphics Card(s)
    AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6
    Monitor(s) Displays
    asus
    Screen Resolution
    2560x1440
    Hard Drives
    samsung ssd 990 pro1tb
Please report what was done / not done for the earlier steps.

For example XMP, etc.

Were there any new unexpected shutdowns and restarts with or without BSOD?

Post a new share link into the newest post with only a new V2 share link.




Code: 
1) Run Tuneup plus > post a share link
2) List then uninstall all non-Microsoft AV software
3) Make sure that Microsoft defender is on and perform defender updates
4) Turn off Windows fast startup:5) Create a new restore point
5) Create a new restore point
6) Run gather_additional_dump_files > post a share link
7) Check the compatibility / QVL list for RAM: CMP32GX5M2B6000Z30 > report / post images if present or not present on the QVL
8) Make sure that there is no overclocking during the troubleshooting > turn off XMP
9) For any BSOD after completing all of the above steps > post a new V2 share link into the newest post
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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