Random system crashes under load


OverFitter

OverFitter

Member
Local time
2:31 PM
Posts
2
OS
Windows 11
Hello, I experience random system crashes (rarely BSODs, but happened once or twice, usually just kernel power 41) while playing heavy games (especially VR ones). Although, I don't get any crashes with OCCT stress test. Please, help
 
Windows Build/Version
I had these issues on multiple different win builds, rn on 23H2 (22631.3737)

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-9700kf
    Motherboard
    Gigabyte Aorus z390 Master
    Memory
    4x Goodram Pro 3600
    Graphics Card(s)
    Gigabyte Aorus 3080
    PSU
    Seasonic Focus Plus Gold 850w
There were no BSOD reported in the 30 day look back collected log files.

There were approximately 6 unexpected shutdowns and restarts.

There were hangs or freezes reported.


Please perform the following steps:


1) Run Tuneup plus > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com



2) Create a new restore point

www.elevenforum.com

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...
www.elevenforum.com www.elevenforum.com



3) The BIOS Version/Date American Megatrends Inc. F11, 11/5/2021

Upgrade the BIOS: F11 > F12

www.gigabyte.com

Z390 AORUS MASTER (rev. 1.0) Support | Motherboard - GIGABYTE U.S.A.

Lasting Quality from GIGABYTE.GIGABYTE Ultra Durable™ motherboards bring together a unique blend of features and technologies that offer users the absolute ...
www.gigabyte.com www.gigabyte.com



4) Open device manager > click view > click show hidden devices > manually expand all row > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post a share link




5) Uninstall Nvidia GPU drivers using Display Driver Uninstaller (DDU) > reinstall from the Nvidia website

www.sevenforums.com

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver
www.sevenforums.com

www.wagnardsoft.com

Display Driver Uninstaller (DDU) download latest version 18.0.9.1

Official Display Driver Uninstaller (DDU) download website. DDU is a driver removal utility that can help you completely uninstall AMD/NVIDIA/INTEL graphics card drivers and packages from your system, trying to remove all leftovers (including registry keys, folders and files, driver store).
www.wagnardsoft.com www.wagnardsoft.com

www.nvidia.com

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
www.nvidia.com




6) If there are continued unexpected shutdowns and restarts then plan to swap test the PSU.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-9700kf
    Motherboard
    Gigabyte Aorus z390 Master
    Memory
    4x Goodram Pro 3600
    Graphics Card(s)
    Gigabyte Aorus 3080
    PSU
    Seasonic Focus Plus Gold 850w
There were problems with Tuneup plus results.


Code: 
Windows Resource Protection found corrupt files but was unable to fix some of them.



1) Find a flash drive that you can format (> or = 8 GB).


2) Create a bootable Windows 11 Media Creation Tool (MCT) (Windows 11 iso):

www.elevenforum.com

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...
www.elevenforum.com www.elevenforum.com



3) Uninstall any of these installed non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption


4) Detach all non-Windows drives except the new MCT flash drive


5) Place the computer into clean boot:

www.elevenforum.com

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...
www.elevenforum.com www.elevenforum.com



6) Disconnect from Ethernet and Wifi



7) Perform an in place upgrade repair: (make sure that the computer is not booted to the flash drive)

www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com








Code: 
Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3737
 
Error: 0x800f081f

The source files could not be found.


Code: 
2024-06-15 17:05:14, Info                  CSI    0000043a [SR] Repairing file \??\C:\Windows\Web\Screen\\img100.jpg from store
2024-06-15 17:05:27, Info                  CSI    00000491 [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:05:27, Info                  CSI    00000493 [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:05:27, Info                  CSI    00000494 [SR] This component was referenced by [l:78]'Package_7_for_KB5037591~31bf3856ad364e35~amd64~~10.0.9241.1.5037591-92_neutral'
2024-06-15 17:05:27, Info                  CSI    00000497 [SR] Could not reproject corrupted file \??\C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\\PresentationFontCache.exe.config; source file in store is also corrupted
2024-06-15 17:06:03, Info                  CSI    00000568 [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:06:03, Info                  CSI    0000056a [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:06:03, Info                  CSI    0000056b [SR] This component was referenced by [l:78]'Package_7_for_KB5037591~31bf3856ad364e35~amd64~~10.0.9241.1.5037591-92_neutral'
2024-06-15 17:06:03, Info                  CSI    0000056e [SR] Could not reproject corrupted file \??\C:\Windows\Microsoft.NET\Framework\v3.0\WPF\\PresentationFontCache.exe.config; source file in store is also corrupted
2024-06-15 17:06:03, Info                  CSI    00000570 [SR] Verifying 28 components
2024-06-15 17:06:03, Info                  CSI    00000573 [SR] Repairing 3 components
2024-06-15 17:06:03, Info                  CSI    00000576 [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:06:03, Info                  CSI    00000578 [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:06:03, Info                  CSI    0000057a [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:06:03, Info                  CSI    0000057b [SR] This component was referenced by [l:78]'Package_7_for_KB5037591~31bf3856ad364e35~amd64~~10.0.9241.1.5037591-92_neutral'
2024-06-15 17:06:03, Info                  CSI    0000057e [SR] Could not reproject corrupted file \??\C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\\PresentationFontCache.exe.config; source file in store is also corrupted
2024-06-15 17:06:03, Info                  CSI    00000580 [SR] Repairing file \??\C:\Windows\Web\Screen\\img100.jpg from store
2024-06-15 17:06:03, Info                  CSI    00000582 [SR] Cannot repair member file [l:32]'PresentationFontCache.exe.config' of PresentationCore, version 10.0.22621.607, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2024-06-15 17:06:03, Info                  CSI    00000583 [SR] This component was referenced by [l:78]'Package_7_for_KB5037591~31bf3856ad364e35~amd64~~10.0.9241.1.5037591-92_neutral'
2024-06-15 17:06:03, Info                  CSI    00000586 [SR] Could not reproject corrupted file \??\C:\Windows\Microsoft.NET\Framework\v3.0\WPF\\PresentationFontCache.exe.config; source file in store is also corrupted
2024-06-15 17:06:03, Info                  CSI    00000587 [SR] Repair complete
2024-06-15 17:06:03, Info                  CSI    00000588 [SR] Committing transaction
2024-06-15 17:06:03, Info                  CSI    0000058f [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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