Legally speaking, they can strip away whatever features they want if their product is still fit for its purpose, and the majority still keeps on consuming. All businesses build goodwill during their early years, cash in on it and when they've made a comfortable niche for themselves, slowly start cutting down quality and features that made them popular among the masses. "Cost efficiency" is the name of this game. It sounds like you are confusing what should be with what is, and underestimating people's ability to adapt to adversities like MS accounts. I would like to see these repercussions as much as you, but I'm a realist so I'm planning on how to adapt to things I've no control over.
