Stuck in an Endless Installation Loop


ve3hls

Member
Local time
1:05 PM
Posts
5
Location
So Phisai, Thailand
OS
Windows 11
Hi Group,

I bought a new computer and installed Linux Mint on it. Shortly after, I realized I needed Windows on the machine because some critical software only runs under Windows. So I set up the computer to boot from the USB drive and plugged in the Windows 11 drive I got with the computer.

It rebooted to the Windows installer, asked me the usual questions about languages and keyboards. Then it took me to a screen that displayed all of the partitions my SSD had been partitioned into. Some looked like Linux partitions and others looked like Windows things. I deleted some smaller partitions and formatted the largest one, which allowed me to click the [Next] button. It started copying files over from the USB drive, then the screen went black. Another display come up that seemed to indicate it was installing more files. That lasted a few seconds. After that it rebooted and dropped me back off at square 1, asking for language and keyboard information.

I entered and re-entered that information until I realized it wasn't going to let me proceed. So now I'm stuck, unable to continue with the installation process.

Does anyone have any suggestions on how to break out of this loop? I'd be grateful!

Ken Alexander
So Phisai, Thailand
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    i5
    Motherboard
    ASUS
    Memory
    32 GBytes
    Graphics Card(s)
    Intel Iris
    Sound Card
    system audio
    Monitor(s) Displays
    yes, Samsung
    Screen Resolution
    1920 x 1080
Welcome to Eleven Forum.

...I set up the computer to boot from the USB drive and plugged in the Windows 11 drive I got with the computer....
This is your issue....

...it rebooted and dropped me back off at square 1, asking for language and keyboard information...
After copying the Windows files from the USB the next step should be to boot from the hard drive to complete the install. But you have set it to always boot from the USB if present. Simply turn off the computer, remove the USB, then turn it on again. The install should now run to completion.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
Bree is spot on, I simply wanted to add a bit more information.

After Windows setup copies all the needed files to the HDD or SSD, the setup media is no longer needed. At this point, everything needed is already copied. If your PC is set to automatically boot from the USB drive first, you can simply unplug the USB first. This is at the time when the first reboot takes place. So, as soon as you see the message that says that the system is going to reboot momentarily you can simply unplug the USB drive.

This is why Bree's suggestion works, because by removing the USB drive with the system turned off, the PC will now boot from the HDD or SSD and happily continue with the installation of Windows.
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Welcome to Eleven Forum.


This is your issue....


After copying the Windows files from the USB the next step should be to boot from the hard drive to complete the install. But you have set it to always boot from the USB if present. Simply turn off the computer, remove the USB, then turn it on again. The install should now run to completion.
OK, Just got home and booted the computer without the USB key. It froze solid at the ASUS splash screen, stayed like that for 2 or 3 minutes, then the screen went black and I couldn't do anything. No amount of keyboard or mouse activity had any effect.

Sorry,
Ken
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    i5
    Motherboard
    ASUS
    Memory
    32 GBytes
    Graphics Card(s)
    Intel Iris
    Sound Card
    system audio
    Monitor(s) Displays
    yes, Samsung
    Screen Resolution
    1920 x 1080
Bree is spot on, I simply wanted to add a bit more information.

After Windows setup copies all the needed files to the HDD or SSD, the setup media is no longer needed. At this point, everything needed is already copied. If your PC is set to automatically boot from the USB drive first, you can simply unplug the USB first. This is at the time when the first reboot takes place. So, as soon as you see the message that says that the system is going to reboot momentarily you can simply unplug the USB drive.

This is why Bree's suggestion works, because by removing the USB drive with the system turned off, the PC will now boot from the HDD or SSD and happily continue with the installation of Windows.
See my reply to Bree. Still not working.

Ken
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    i5
    Motherboard
    ASUS
    Memory
    32 GBytes
    Graphics Card(s)
    Intel Iris
    Sound Card
    system audio
    Monitor(s) Displays
    yes, Samsung
    Screen Resolution
    1920 x 1080
Hi Group,

I bought a new computer and installed Linux Mint on it. Shortly after, I realized I needed Windows on the machine because some critical software only runs under Windows. So I set up the computer to boot from the USB drive and plugged in the Windows 11 drive I got with the computer.
From what you wrote, I conclude that the Windows 11 drive you've got with the computer isn't a SSD or a HDD but a Windows 11 USB installation drive.
Is that correct ?
It rebooted to the Windows installer, asked me the usual questions about languages and keyboards. Then it took me to a screen that displayed all of the partitions my SSD had been partitioned into. Some looked like Linux partitions and others looked like Windows things. I deleted some smaller partitions and formatted the largest one, which allowed me to click the [Next] button. It started copying files over from the USB drive, then the screen went black. Another display come up that seemed to indicate it was installing more files. That lasted a few seconds. After that it rebooted and dropped me back off at square 1, asking for language and keyboard information.
When you say you deleted some smaller partitions and formatted the largest were them partitions created with Linux Mint?

If you intended to have only Win 11 on the drive you should have deleted All partitions on the drive (exceptions for data partition)

You can make a dual boot (Win 11 and Mint) on same drive. Is that what you're trying to achieve?
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
OK, Just got home and booted the computer without the USB key. It froze solid at the ASUS splash screen, stayed like that for 2 or 3 minutes, then the screen went black and I couldn't do anything...
For dual booting Linux and Windows it is recommended by all Linux distros that you install Windows first....
if you want to dual-boot or multi-boot with Windows, it is easier and recommended to install Windows first, before you install Linux Mint.
Multi-boot — Linux Mint Installation Guide documentation


I bought a new computer and installed Linux Mint on it. Shortly after, I realized I needed Windows on the machine....
If you've not been running Linux for long and wouldn't have too much to reconfigure, then I'd recommend starting over and installing Windows first.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
For dual booting Linux and Windows it is recommended by all Linux distros that you install Windows first....

Multi-boot — Linux Mint Installation Guide documentation



If you've not been running Linux for long and wouldn't have too much to reconfigure, then I'd recommend starting over and installing Windows first.
I'm not going for a dual boot system. I'm trying to install Win 11 over my existing Linux Mint installation. To me, dual boot sounds like "Twice the problems!" :zany:
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    i5
    Motherboard
    ASUS
    Memory
    32 GBytes
    Graphics Card(s)
    Intel Iris
    Sound Card
    system audio
    Monitor(s) Displays
    yes, Samsung
    Screen Resolution
    1920 x 1080
From what you wrote, I conclude that the Windows 11 drive you've got with the computer isn't a SSD or a HDD but a Windows 11 USB installation drive.
Is that correct ?

When you say you deleted some smaller partitions and formatted the largest were them partitions created with Linux Mint?

If you intended to have only Win 11 on the drive you should have deleted All partitions on the drive (exceptions for data partition)

You can make a dual boot (Win 11 and Mint) on same drive. Is that what you're trying to achieve?
Yes, that's correct. I bought the computer, SSD, RAM and Win11 together. Win11 came on a USB drive.
No, I don't want dual boot.
I will go back and delete all partitions. Some can't be touched, but I'll do what I can! Thanks!

Ken
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    i5
    Motherboard
    ASUS
    Memory
    32 GBytes
    Graphics Card(s)
    Intel Iris
    Sound Card
    system audio
    Monitor(s) Displays
    yes, Samsung
    Screen Resolution
    1920 x 1080
Yes, that's correct. I bought the computer, SSD, RAM and Win11 together. Win11 came on a USB drive.
No, I don't want dual boot.
I will go back and delete all partitions. Some can't be touched, but I'll do what I can! Thanks!

Ken
I may be mistaken, but I believe that you can delete all partitions on the target drive using the Windows installer. You can then let it automatically partition and format the drive.

While doing a clean installation, that's what I'd normally do with a target drive that isn't blank.
 

My Computers

System One System Two

  • OS
    Windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
    Other Info
    Arris G36 modem/router
  • Operating System
    windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

Latest Support Threads

Back
Top Bottom