KenY7744
Well-known member
Device name SurfPro
Processor Intel(R) Core(TM) i7-6650U CPU @ 2.20GHz 2.21 GHz
Installed RAM 16.0 GB
Device ID FC7A2665-313C-421C-9E1A-5DD7A6D30BDE
Product ID 00330-62845-91537-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Edition Windows 11 Pro
Version 23H2
Installed on 8/5/2024
OS build 22631.4830
Experience Windows Feature Experience Pack 1000.22700.1067.0
I have a SurfacePro4 which upgraded to Windows 11 from Win10 several years ago, and has had no problems updating Win11 until 24H2. I've tried several times to run the upgrade both from within Windows via Settings/Update and via Media Creation Tool, but both methods fail to complete the instalation and revert to 23H2.
Any advice would be appreciated.
Ken
Processor Intel(R) Core(TM) i7-6650U CPU @ 2.20GHz 2.21 GHz
Installed RAM 16.0 GB
Device ID FC7A2665-313C-421C-9E1A-5DD7A6D30BDE
Product ID 00330-62845-91537-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Edition Windows 11 Pro
Version 23H2
Installed on 8/5/2024
OS build 22631.4830
Experience Windows Feature Experience Pack 1000.22700.1067.0
I have a SurfacePro4 which upgraded to Windows 11 from Win10 several years ago, and has had no problems updating Win11 until 24H2. I've tried several times to run the upgrade both from within Windows via Settings/Update and via Media Creation Tool, but both methods fail to complete the instalation and revert to 23H2.
Any advice would be appreciated.
Ken
My Computer
System One
-
- OS
- Windows 11 (Insider)
- Computer type
- Laptop
- Manufacturer/Model
- Dell
- CPU
- Intel i7
- Motherboard
- Dell
- Memory
- 8Gb
- Graphics Card(s)
- Intel Iris Plus
- Sound Card
- Realtek
- Monitor(s) Displays
- laptop display
- Hard Drives
- 256Gb SSD
- Case
- laptop
- Cooling
- internal
- Keyboard
- llaptop
- Mouse
- Logitech
- Internet Speed
- 1000 Kbps
- Browser
- Edge
- Antivirus
- MalwareBytes Pro
