Cant upgrade from 23H2 to 24H2

Bug locker · Oct 8, 2024

Torus said:
Alternatively, please open command prompt and then enter the following:

Code:

reg query HKEY_CLASSES_ROOT >> %userprofile%\Desktop\Classes.txt

Please attach Classes.txt to your next post.

I did clean install of 24H2.
Thanks.

Farquard · Oct 8, 2024

I purchased 3 Dell/Alienware Laptops at the same time. All of them are configured exactly alike. But ONLY 1 of them will update to 24H2. Neither has DELL or MICROSOFT been of any help what so ever; it is just a run-a-round, as both insist that if all 3 are identical then they should all update with no problem. I have sent both companies a copy of my original invoice showing that all of them were purchased on the same day, and identical. (I9 14th generation processor, 64 Gigabytes of Ram, 2x2 terabyte SSD, and NVIDIA RTX 4070 with 12gb) It makes no sense what so ever.

spapakons · Oct 8, 2024

Have you tried upgrading to 24H2 from the ISO and failed? I would pretend the computer is not Windows 11 compliant and bypass compatibility check to upgrade. This means download the official Windows 11 24H2 ISO from Microsoft, disconnect from the internet, mount it (open with File Explorer) and then press WIN+R to open a Run box. Execute d:\setup /product server. This tells Setup it is installing a Server version of Windows and skips compatibility check. Replace d with the appropriate drive letter of the virtual DVD-ROM which contains the Windows 11 Setup files. Bypassing compatibility check doesn't affect any feature or security in Windows 11. Don't worry about that.

Download Windows 11

Dru2 · Oct 8, 2024

Farquard said:
I purchased 3 Dell/Alienware Laptops at the same time. All of them are configured exactly alike. But ONLY 1 of them will update to 24H2. Neither has DELL or MICROSOFT been of any help what so ever; it is just a run-a-round, as both insist that if all 3 are identical then they should all update with no problem. I have sent both companies a copy of my original invoice showing that all of them were purchased on the same day, and identical. (I9 14th generation processor, 64 Gigabytes of Ram, 2x2 terabyte SSD, and NVIDIA RTX 4070 with 12gb) It makes no sense what so ever.

Neither my newly purchased (Jul 2024) Lenovo laptop with Win 11 Pro nor my fully supported Win 11 desktop has seen the update, so...

Both machines are running the same OS edition seen below my avatar. Anyway, I'm in no hurry so I'll just wait.

spapakons · Oct 9, 2024

Patience is a virtue. Pity mine is limited.

Farquard · Nov 7, 2024

spapakons said:
Patience is a virtue. Pity mine is limited.

I left all the patience I ever had, the day that my dear wife just "stopped". NO warning what so ever, one moment laughing and joking and gone the next. I have never recovered from that.

Farquard · Nov 7, 2024

BTW, all of the problems I had installing the update vanished as quickly as they began. My neighbor who is "MAC" through and through, came over and when he tried the upgrade, it worked no problem, and did not take very long.

Thanks to everyone for their messages.

spapakons · Nov 8, 2024

Just mark the thread solved.

Balcarras · Dec 11, 2024

I'm having 0xC1900101-0x40017 errors when trying to upgrade from windows 11 23H2 to 24H2 on a room of PC's with the exact same hardware, worked OK on 4, failed on 15!

If anyone can help analyse the log files in :

The minidump file: $Windows.~bt\Sources\Rollback\setupmem.dmp
Event logs: $Windows.~bt\Sources\Rollback*.evtx
The device install log: $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log

It would be appreciated.

Below are all the things I've tried:

BIOS Update
MEI Update
Removed profiles

Update the following drivers
Audio Drivers
Graphic Drivers
NIC Drivers
HostBridge

Reinstalled Chipset driver

Copy ISO locally, clean boot and retry.

Reset Windows Update components

Delete temp files

ChkDsk on Windows partition

System file checker

Registry Fixes

glasskuter · Dec 11, 2024

@Balcarras Since this thread is closed I suggest you open your own thread in the same section of the forum. We do not have access to your logs without them being put into a folder, zipped, and the zip file uploaded to any cloud provider with a shared link posted here.

.

pietcorus2 · Dec 11, 2024

Just tried ( again) to upgrade from 23H2 to 24H2 , the boottime costed me 70 seconds !
In 23H2 only 16 seconds , HOW ( ??) to manage this bootime in 24H2........??
Always a long time a black screen , while booting 24H2..........HOW(??) to fix this ??
This booting time is another reason to roll back to 23H2 !!

spapakons · Dec 11, 2024

For Goodness sake! I would NOT downgrade to 23H2 unless I had a serious issue. Boot time is not one. To improve boot time make sure you have updated your drivers and Windows Update didn't affect them. Also disable all useless startup applications (some previously disabled in 23H2 might be re-enabled after the upgrade to 24H2) and all useless non-Microsoft services such as Google Updater.

pietcorus2 · Dec 11, 2024

" I would NOT downgrade to 23H2 "................then what (??) makes 24H2 so good , you wont downgrade to 23H2 ??
Is it the Copilot , the AI , etc. ( I dont want/use this software !) ?
Lost several software ( "not compatible with 24H2 " ) , what did I get after upgrade ; a boottime three times slower , and not worth this "upgrade " at all , not talking about the bugs/errors ! ( look in the forums , so many troubles )
Other fact , WHY (??) takes my Windows 11 ( 24H2 ) almost 14GB more then 23H2 ............??

Hope you understand my reasons to stay on my ( perfect booting and performing) 23H2 .....

spapakons · Dec 11, 2024

That's all these threads are about. To fix all these issues and go forward. Not to go back to 23H2. I think in a couple of months most of these issues will have been solved by some update or workaround. In the meantime upgrade your drivers and disable all these features you don't use. I always use a local account and avoid most of these anyway. I use my Microsoft account only for apps and games from Windows Store.

TraderGary · Dec 11, 2024

So far 24H2 26100.2605 is rock solid here.

barreleye · Dec 11, 2024

My experience with 24H2 has been... odd. My only machine to get and successfully apply it is a Windows 11 VM. My main PC, built around an Asus B550 motherboard, has GatedBlockId 54762729. My N100 Mini PC was offered it, and it downloaded 24H2, installed it, and rebooted... right back to 23H2. Checking Windows Update again, the top of the window said, "Windows 11, version 24H2 is available. We couldn't install this update, but you can try again (0x8007001f)." I tried again, but the result was the same. I have since restored an image and blocked the update, and the block seems to be working. Oh, and as for my VM, the one that successfully upgraded to 24H2? I can't tell any difference. I thought the date/time display in the taskbar would change, but it's the same, and there's no new option in Settings to control it. Adding the registry item didn't enable it. I normally have good luck with updates, but this 24H2 has been a total bust for me.

spapakons · Dec 12, 2024

So far I have successfully upgraded from 23H2 to 24H2 my 3rd generation Intel Core-i7 unsupported PC (see 2nd system specs), my hybrid tablet/laptop Fujitsu Stylistic Q702 with 4th generation Intel Core-i5, and my father's HP 15-ac117nv laptop with 6th generation Intel Core-i5. I also attempted to upgrade my father's PC with 4th generation Intel Pentium Gxxxx CPU, but it failed at the first restart (SafeOS stage) for some reason and returned to 23H2. I didn't make a second attempt because I didn't have enough time and I didn't want to risk screwing everything and needing a clean installation. At first I though it was because the CPU didn't support SSE4.2, but I checked its specs again at Intel's site and it DOES support SSE4.2. I didn't have time to investigate, so I left it with 23H2 and just installed all available Windows updates.

Balcarras · Dec 12, 2024

I've given up doing an in-place upgrade of Windows 11 23H2 to 24H2 - I can't resolve the roll back and "0xC1900101-0x40017" errors - which we're now also getting on random laptops.

Going to have to re-image any devices which exhibit these errors.

glasskuter · Dec 12, 2024

That error usually occurs due to incompatible driver. It can also be a duplicated user account in the registry, but it's usually a driver. The upgrade log file should give an indication of why the upgrade failed..

It depends at which point the failure occurs during the upgrade process as to which logfiles are created.

The following log files are created when an upgrade fails during installation before the computer restarts for the second time. You have to look at these logs to get an idea of what's causing the failure.

C:\$Windows.~BT\Sources\panther\setupact.log
C:\$Windows.~BT\Sources\panther\miglog.xml
C:\Windows\setupapi.log
[Windows 10:] C:\Windows\Logs\MoSetup\BlueBox.log
C:\Windows\inf\setupapi.app.log
C:\Windows\inf\setupapi.dev.log
C:\Windows\panther\PreGatherPnPList.log
C:\Windows\panther\PostApplyPnPList.log
C:\Windows\memory.dmp

The following log files are created when an upgrade fails, and then you restore the desktop:

C:\$Windows.~BT\Sources\panther\setupact.log
C:\$Windows.~BT\Sources\panther\miglog.xml
C:\$Windows.~BT\sources\panther\setupapi\setupapi.dev.log
C:\$Windows.~BT\sources\panther\setupapi\setupapi.app.log
C:\Windows\memory.dmp

The following log files are created when an upgrade fails, and the installation rollback is initiated:

C:\$Windows.~BT\Sources\Rollback\setupact.log
C:\$Windows.~BT\Sources\Rollback\setupact.err

Here is MS article about how to read the logs. Of course it is in MS speak but maybe if can be of help.

Log files and resolving upgrade errors

Learn how to interpret and analyze the log files that are generated during the Windows upgrade process.

learn.microsoft.com

Balcarras · Dec 12, 2024

glasskuter said:
That error usually occurs due to incompatible driver. It can also be a duplicated user account in the registry, but it's usually a driver. The upgrade log file should give an indication of why the upgrade failed..

It depends at which point the failure occurs during the upgrade process as to which logfiles are created.

The following log files are created when an upgrade fails during installation before the computer restarts for the second time. You have to look at these logs to get an idea of what's causing the failure.

C:\$Windows.~BT\Sources\panther\setupact.log

C:\$Windows.~BT\Sources\panther\miglog.xml

C:\Windows\setupapi.log

[Windows 10:] C:\Windows\Logs\MoSetup\BlueBox.log

C:\Windows\inf\setupapi.app.log

C:\Windows\inf\setupapi.dev.log

C:\Windows\panther\PreGatherPnPList.log

C:\Windows\panther\PostApplyPnPList.log

C:\Windows\memory.dmp

The following log files are created when an upgrade fails, and then you restore the desktop:

C:\$Windows.~BT\Sources\panther\setupact.log

C:\$Windows.~BT\Sources\panther\miglog.xml

C:\$Windows.~BT\sources\panther\setupapi\setupapi.dev.log

C:\$Windows.~BT\sources\panther\setupapi\setupapi.app.log

C:\Windows\memory.dmp

The following log files are created when an upgrade fails, and the installation rollback is initiated:

C:\$Windows.~BT\Sources\Rollback\setupact.log

C:\$Windows.~BT\Sources\Rollback\setupact.err

Here is MS article about how to read the logs. Of course it is in MS speak but maybe if can be of help.

Log files and resolving upgrade errors

Learn how to interpret and analyze the log files that are generated during the Windows upgrade process.

learn.microsoft.com

Thanks.

The upgrade looks like it works, the computer restarts and looks like it's doing more updates, then it says it's doing a roll-back.

Do you know which log is more likely to give the root cause?

I did look at some of the above this week, but found them very hard to analyse what was a relevant error or just spurious.

Cant upgrade from 23H2 to 24H2

Well-known member

My Computer

Banned

My Computers

Well-known member

My Computers

Well-known member

My Computers

Well-known member

My Computers

Banned

My Computers

Banned

My Computers

Well-known member

My Computers

New member

My Computer

aka Mama Glass

My Computers

Well-known member

My Computer

Well-known member

My Computers

Well-known member

My Computer

Well-known member

My Computers

Stock Market Wizard

My Computer

Well-known member

My Computer

Well-known member

My Computers

New member

My Computer

aka Mama Glass

My Computers

New member

My Computer

Similar threads