Cant upgrade from 23H2 to 24H2

Dru2 said:

Norton gets blamed for world hunger, so....

As soon as Norton is mentioned someone will point to it as a cause. Fact or not is irrelevant.... Norton did it

Click to expand...

kaspersky
Norton , McAfee

Bug locker said:

If you look at the thread, you will see that there have been attempts without Norton and they have failed. So it's not Norton's fault.

Click to expand...

Are you sure you have completely disabled it? ALL the components, not just real time shield? I would even uninstall it just to make sure it won't screw the upgrade. You can install it again after the upgrade to 24H2.

spapakons said:

Are you sure you have completely disabled it? ALL the components, not just real time shield? I would even uninstall it just to make sure it won't screw the upgrade. You can install it again after the upgrade to 24H2.

Click to expand...

Yes. I tried with disabled and with uninstall. Both the same failure.

Bug locker said:

Yes. I tried with disabled and with uninstall. Both the same failure.

Click to expand...

Did you use the Norton remover tool, or just uninstall from within Windows? There are some hard-to-remove bits that may get left behind with just the Windows uninstall.

spapakons said:

Are you sure you have completely disabled it? ALL the components, not just real time shield? I would even uninstall it just to make sure it won't screw the upgrade. You can install it again after the upgrade to 24H2.

Click to expand...

Before 10 mins with uninstalled Norton :


Μερικές φορές η προπαγάνδα δημιουργεί εμμονές.

Bree said:

Did you use the Norton remover tool, or just uninstall from within Windows? There are some hard-to-remove bits that may get left behind with just the Windows uninstall.

Download and run the Norton Remove and Reinstall tool for Windows

Norton Remove and Reinstall tool helps to uninstall and reinstall most Norton products such as Norton Security, Norton 360, and Norton Internet Security on Windows computers.

support.norton.com

Click to expand...

I used NRT.

A little search for error 0x8007001f revealed:

Error 0x8007001f can occur due to a variety of reasons, such as missing or corrupted system files, outdated drivers, or issues with your internet connection. Here are a few troubleshooting steps that you can try to resolve this issue:

Run the Windows Update troubleshooter: Open Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.

Disable antivirus software: Sometimes antivirus software can interfere with the Windows update process. Try disabling your antivirus software temporarily and then attempt the update again.

Check for driver updates: Ensure that all your drivers are up-to-date, especially graphics and network drivers, as outdated drivers can cause compatibility issues with Windows updates.

Perform a clean boot: A clean boot can help to identify and resolve software conflicts that may be causing the update to fail. To perform a clean boot, follow the steps outlined here: https://support.microsoft.com/en-us/windows/how...

Reset Windows Update components: Sometimes resetting the Windows Update components can resolve update-related issues. You can do this by following the steps outlined in this Microsoft article: https://support.microsoft.com/en-us/topic/how-t...

Perform an in-place upgrade: If none of the above solutions work, you can try performing an in-place upgrade to Windows 11. This process will essentially install Windows 11 over your existing installation, which may help to resolve any underlying issues causing the update to fail. You can follow the steps outlined in this article to perform an in-place upgrade: https://www.windowscentral.com/how-do-clean-ins...

It's always a good idea to back up important files and data before attempting any major system changes or updates. I hope this helps you resolve the issue and successfully install Windows 11.

From here: Redirecting

I think you waste more time than necessary trying to fix the issue. I would have already put a new disk and do a clean installation of 24H2. If you want to use the computer until you have installed all your applications and you have transferred all your data to 24H2, you can temporarily dual boot with your current system. Once 24H2 is complete and ready to use, simply remove the old disk.

Dru2 said:

Norton gets blamed for world hunger, so....

As soon as Norton is mentioned someone will point to it as a cause. Fact or not is irrelevant.... Norton did it

Click to expand...

Bug locker said:

kaspersky
Norton , McAfee

Click to expand...

No need to post "confirming links", I'm well aware about the false vitriol towards Norton. Sort of like the treatment OneDrive, Adobe Acrobat, and subscription-based apps (Photoshop) get.

I'll move on.

An obscure one:

installation failed in the safe-os phase with an error during boot operation. ERROR 0xC1900101 - 0x20017

If multi-boot, delete all except default.
You can add them back after upgrade.

You might want to do a bcdedit export and import before and after the upgrade.

vxmartin said:

An obscure one:

installation failed in the safe-os phase with an error during boot operation. ERROR 0xC1900101 - 0x20017

If multi-boot, delete all except default.
You can add them back after upgrade.

You might want to do a bcdedit export and import before and after the upgrade.

Click to expand...

I haven't multi boot.
Thx.

Just in case someone gets inspired.


setuperr.log file :


2024-10-07 16:10:14, Error CDeploymentSession::IsRangeRequestSupported(4339): Result = 0x80040154
2024-10-07 16:10:14, Error IsRangeRequestSupported failed with: [80040154 [Error,Facility=FACILITY_ITF,Code=340 (0x0154)]]. Setting RangeRequestSupported to FALSE
2024-10-07 16:10:15, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1282): Result = 0xC1800104[gle=0x00000002]
2024-10-07 16:10:15, Error MOUPG CDlpTask::CheckUserInterruptEx(3094): Result = 0x800704D3
2024-10-07 16:10:15, Error MOUPG CDlpTask::CheckUserInterrupt(3147): Result = 0x800704D3
2024-10-07 16:10:15, Error MOUPG CSetupManager::ExecuteInstallMode(1055): Result = 0x800705BB
2024-10-07 16:10:15, Error MOUPG CSetupManager::ExecuteDownlevelMode(609): Result = 0x800705BB
2024-10-07 16:10:15, Error MOUPG CSetupManager::Execute(345): Result = 0x800705BB
2024-10-07 16:10:15, Error MOUPG CSetupHost::Execute(517): Result = 0x800705BB
2024-10-07 16:10:40, Error CDeploymentSession::IsRangeRequestSupported(4339): Result = 0x80040154
2024-10-07 16:10:40, Error IsRangeRequestSupported failed with: [80040154 [Error,Facility=FACILITY_ITF,Code=340 (0x0154)]]. Setting RangeRequestSupported to FALSE
2024-10-07 16:13:39, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
2024-10-07 16:15:00, Error DU DU::CDUSession:ownload: Operation result code (4) after download indicates failure.
2024-10-07 16:15:02, Error DU DU::CDUSession:ownload: Operation result code (4) after download indicates failure.
2024-10-07 16:15:08, Error DU DU::CDUSession:ownload: Operation result code (4) after download indicates failure.
2024-10-07 16:15:08, Error SP CDownloadDUUpdates:oExecuteInternal: Failed to download updates. hr = 0x80004005
2024-10-07 16:15:08, Error SP CSetupPlatform:ownloadDynamicUpdates: Failed to download updates. Error: 0x80004005
2024-10-07 16:15:08, Error MOUPG DUImage: Failed to execute driver search and download [0x80004005]
2024-10-07 16:15:14, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient

2024-10-07 16:15:15, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient

2024-10-07 16:15:20, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient

2024-10-07 16:18:02, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2024-10-07 16:19:50, Error [0x08056a] MIG Exception during processing unit="HKCR": class Mig:evErrorException: Key name is smaller than ClassesRoot name.: Η λειτουργία ολοκληρώθηκε με επιτυχία. [0x00000000] class UnBCL::ArrayList<class UnBCL::String *> *__cdecl Mig::CComCache::GetRelativeToClassesRootSplit(class UnBCL::String *)
2024-10-07 16:19:50, Error [0x080191] MIG CMigUnitManager: agent CUpgradeAgent threw an exception during EnhanceGatherInfo: class Mig:evErrorException: Key name is smaller than ClassesRoot name.: Η λειτουργία ολοκληρώθηκε με επιτυχία. [0x00000000] void __cdecl Mig::CUpgradeAgent::GatherFlow(class Mig::CPlatform *,class Mig::CMigUnit *,class Mig::CUserContext *)
class UnBCL::ArrayList<class UnBCL::String *> *__cdecl Mig::CComCache::GetRelativeToClassesRootSplit(class UnBCL::String *)
2024-10-07 16:19:50, Error MigGather caught exception: class Mig:evErrorException: Key name is smaller than ClassesRoot name.: Η λειτουργία ολοκληρώθηκε με επιτυχία. [0x00000000] void __cdecl Mig::CAgentManager::EnhanceGatherInfo(class Mig::CPlatform *,struct IMigExecuteProgress *,class Mig::CUserContext *,class Mig::CMigUnitList *)
void __cdecl Mig::CUpgradeAgent::GatherFlow(class Mig::CPlatform *,class Mig::CMigUnit *,class Mig::CUserContext *)
class UnBCL::ArrayList<class UnBCL::String *> *__cdecl Mig::CComCache::GetRelativeToClassesRootSplit(class UnBCL::String *)
2024-10-07 16:19:50, Error SP pSPDoMainGather: Gather operation failed. Error: 0x00000004
2024-10-07 16:19:51, Error SP CGatherData: Migration phase failed. Status: 4
2024-10-07 16:19:51, Error SP Operation failed: Gather data, scope: EVERYTHING. Error: 0x8007001F[gle=0x000000b7]
2024-10-07 16:27:01, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2024-10-07 16:28:44, Error [0x08056a] MIG Exception during processing unit="HKCR": class Mig:evErrorException: Key name is smaller than ClassesRoot name.: Η λειτουργία ολοκληρώθηκε με επιτυχία. [0x00000000] class UnBCL::ArrayList<class UnBCL::String *> *__cdecl Mig::CComCache::GetRelativeToClassesRootSplit(class UnBCL::String *)
2024-10-07 16:28:44, Error [0x080191] MIG CMigUnitManager: agent CUpgradeAgent threw an exception during EnhanceGatherInfo: class Mig:evErrorException: Key name is smaller than ClassesRoot name.: Η λειτουργία ολοκληρώθηκε με επιτυχία. [0x00000000] void __cdecl Mig::CUpgradeAgent::GatherFlow(class Mig::CPlatform *,class Mig::CMigUnit *,class Mig::CUserContext *)
class UnBCL::ArrayList<class UnBCL::String *> *__cdecl Mig::CComCache::GetRelativeToClassesRootSplit(class UnBCL::String *)
2024-10-07 16:28:44, Error MigGather caught exception: class Mig:evErrorException: Key name is smaller than ClassesRoot name.: Η λειτουργία ολοκληρώθηκε με επιτυχία. [0x00000000] void __cdecl Mig::CAgentManager::EnhanceGatherInfo(class Mig::CPlatform *,struct IMigExecuteProgress *,class Mig::CUserContext *,class Mig::CMigUnitList *)
void __cdecl Mig::CUpgradeAgent::GatherFlow(class Mig::CPlatform *,class Mig::CMigUnit *,class Mig::CUserContext *)
class UnBCL::ArrayList<class UnBCL::String *> *__cdecl Mig::CComCache::GetRelativeToClassesRootSplit(class UnBCL::String *)
2024-10-07 16:28:44, Error SP pSPDoMainGather: Gather operation failed. Error: 0x00000004
2024-10-07 16:28:44, Error SP CGatherData: Migration phase failed. Status: 4
2024-10-07 16:28:44, Error SP Operation failed: Gather data, scope: EVERYTHING. Error: 0x8007001F[gle=0x000000b7]
2024-10-07 16:28:44, Error SP COperationQueue::Sort: Could not find an execution phase for 56
2024-10-07 16:28:44, Error SP ExecuteOperations: Operations cannot be sorted. This is a fatal failure.
2024-10-07 16:28:44, Error SP ExecuteOperations: Main operation execution failed. Error: 0x8007000D
2024-10-07 16:28:44, Error SP ExecuteOperations: Failed execution phase Finalize. Error: 0x8007000D
2024-10-07 16:28:44, Error MOUPG MoSetupPlatform: Finalize reported failure![gle=0x0000000d]
2024-10-07 16:28:44, Error MOUPG MoSetupPlatform: Using action error code: [0x8007001F][gle=0x0000000d]
2024-10-07 16:28:44, Error MOUPG CDlpActionFinalize::ExecuteSetupPlatformFinalize(1252): Result = 0x8007001F[gle=0x0000000d]
2024-10-07 16:28:44, Error MOUPG CDlpActionFinalize::ExecuteRoutine(527): Result = 0x8007001F[gle=0x0000000d]
2024-10-07 16:28:44, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(503): Result = 0x8007001F
2024-10-07 16:28:44, Error MOUPG CDlpTask::ExecuteAction(3334): Result = 0x8007001F
2024-10-07 16:28:44, Error MOUPG CDlpTask::ExecuteActions(3487): Result = 0x8007001F
2024-10-07 16:28:44, Error MOUPG CDlpTask::Execute(1643): Result = 0x8007001F
2024-10-07 16:28:44, Error MOUPG CSetupManager::ExecuteTask(3116): Result = 0x8007001F
2024-10-07 16:28:44, Error MOUPG CSetupManager::ExecuteTask(3078): Result = 0x8007001F
2024-10-07 16:28:44, Error MOUPG CSetupManager::ExecuteInstallMode(1159): Result = 0x8007001F
2024-10-07 16:28:44, Error MOUPG CSetupManager::ExecuteDownlevelMode(609): Result = 0x8007001F
2024-10-07 16:28:48, Error MOUPG CSetupManager::Execute(345): Result = 0x8007001F
2024-10-07 16:28:48, Error MOUPG CSetupHost::Execute(517): Result = 0x8007001F

spapakons said:

If your 23H2 installation is damaged, you can try repairing it first by installing 23H2 to do an in-place upgrade/repair and then try to upgrade to 24H2. If you have a backup of your data and don't care, you can delete all partitions and clean install 24H2, however this can be more time consuming than repairing 23H2 and upgrading to 24H2.

Before doing that, download Hard Disk Sentinel and examine your disk. Is health 100%? Then do the short test. Does it pass? Do the long test. If your disk has a problem there is no use trying to fix Windows.

Click to expand...

Surprise ! I tried a repair install via ISO at 23H2 , and it failed with the same way.
So my system has the problem and its deep.
When i have the time i will try a clean install via USB of 24H2.

Is your disk 100% healthy? Does is pass both short and long test? If yes, then your disk has a lot of logical errors or bad sectors. If you cannot fix it with chkdsk, I suggest you delete all partitions and reinstall Windows 11.

Bug locker said:

Surprise ! I tried a repair install via ISO at 23H2 , and it failed with the same way.
So my system has the problem and its deep.
When i have the time i will try a clean install via USB of 24H2.

Click to expand...

repair install or in-place upgrade?...

dacrone said:

repair install or in-place upgrade?...

Click to expand...

Running 23H2 ISO from my desktop.

Bug locker said:

I haven't multi boot.
Thx.

Click to expand...

vxmartin said:

An obscure one:

installation failed in the safe-os phase with an error during boot operation. ERROR 0xC1900101 - 0x20017

If multi-boot, delete all except default.
You can add them back after upgrade.

You might want to do a bcdedit export and import before and after the upgrade.

Click to expand...

I did say obscure. Not too many of us multi-booters. However, may help someone else hopefully.

spapakons said:

Is your disk 100% healthy? Does is pass both short and long test? If yes, then your disk has a lot of logical errors or bad sectors. If you cannot fix it with chkdsk, I suggest you delete all partitions and reinstall Windows 11.

Click to expand...

Chkdsk found no problems.

Di you have another disk to try? If you have install Windows there. If you have issues again your RAM might be faulty. Download Memtest and check. The Windows version cannot check the whole RAM area. Download the utility to create a bootable USB flash drive. Create a Memtest USB, boot it and check RAM from there. If it doesn't one complete test without errors post here, but I believe tour screen will fill with red text errors. If Memtest finds errors, check each RAM module separately to see which one is the faulty.

Could you please export your HKCR (HKEY_CLASSES_ROOT) as a hive file? They'll be a value on the root of the key which will probably need to be deleted.

Alternatively, please open command prompt and then enter the following:


Please attach Classes.txt to your next post.