Cant upgrade from 23H2 to 24H2


dacrone said:
github.com

GitHub - ManuelGil/Reset-Windows-Update-Tool: Troubleshooting Tool with Windows Updates (Developed in Dev-C++).

Troubleshooting Tool with Windows Updates (Developed in Dev-C++). - ManuelGil/Reset-Windows-Update-Tool
github.com github.com

theres plenty of WU reset tools. you can do it manually but its decently intricate.
Click to expand...
It's all registry updates and re-registering services....

Bug locker said:
I dont trust this utility.
Click to expand...
Do you trust Brink? There's a tutorial with a script to do it all for you.....

www.elevenforum.com

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
1) Run the Norton / Symantec uninstall tools to remove residual AV / firewall software

2) Run Revo for Norton / Symantec

Make sure that non-Microsoft AV / firewall software are completely uninstalled


3) The V2 share link was missing many files > post a new link into the newest post.

4) Disk partition information had missing data > run again

5) place the computer in safe mode > run each V2 and Disk partition information > post a second group of share links



Code: 
Event[7207]
  Log Name: System
  Source: Service Control Manager
  Date: 2024-10-06T00:25:08.4650000Z
  Event ID: 7031
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: cd2205nw
  Description:
The Norton Security service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: ������������ ��� ���������.


Code: 
Event[3602]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0250000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\ProgramData\Packages\NortonSecurity_cjtsyd8xszapp\S-1-5-21-2829225341-1847298944-2540381958-1001\SystemAppData\Helium\Cache\1eef8bd6232b195d_COM15.dat was cleared updating 1 keys and creating 1 modified pages.


Code: 
Event[3600]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0210000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\User.dat was cleared updating 1 keys and creating 1 modified pages.

Event[3601]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0230000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\UserClasses.dat was cleared updating 1 keys and creating 1 modified pages.

Event[3602]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0250000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\ProgramData\Packages\NortonSecurity_cjtsyd8xszapp\S-1-5-21-2829225341-1847298944-2540381958-1001\SystemAppData\Helium\Cache\1eef8bd6232b195d_COM15.dat was cleared updating 1 keys and creating 1 modified pages.


Code: 
Event[413]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-09-15T00:07:54.3430000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\User.dat was cleared updating 1 keys and creating 1 modified pages.

Event[414]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-09-15T00:07:54.3440000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\UserClasses.dat was cleared updating 1 keys and creating 1 modified pages.

Event[415]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-09-15T00:07:54.3460000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\ProgramData\Packages\NortonSecurity_cjtsyd8xszapp\S-1-5-21-2829225341-1847298944-2540381958-1001\SystemAppData\Helium\Cache\1eef8bd6232b195d_COM15.dat was cleared updating 1 keys and creating 1 modified
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
zbook said:
1) Run the Norton / Symantec uninstall tools to remove residual AV / firewall software

2) Run Revo for Norton / Symantec

Make sure that non-Microsoft AV / firewall software are completely uninstalled


3) The V2 share link was missing many files > post a new link into the newest post.

4) Disk partition information had missing data > run again

5) place the computer in safe mode > run each V2 and Disk partition information > post a second group of share links



Code: 
Event[7207]
  Log Name: System
  Source: Service Control Manager
  Date: 2024-10-06T00:25:08.4650000Z
  Event ID: 7031
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: cd2205nw
  Description:
The Norton Security service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: ������������ ��� ���������.


Code: 
Event[3602]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0250000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\ProgramData\Packages\NortonSecurity_cjtsyd8xszapp\S-1-5-21-2829225341-1847298944-2540381958-1001\SystemAppData\Helium\Cache\1eef8bd6232b195d_COM15.dat was cleared updating 1 keys and creating 1 modified pages.


Code: 
Event[3600]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0210000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\User.dat was cleared updating 1 keys and creating 1 modified pages.

Event[3601]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0230000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\UserClasses.dat was cleared updating 1 keys and creating 1 modified pages.

Event[3602]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-10-04T16:20:47.0250000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\ProgramData\Packages\NortonSecurity_cjtsyd8xszapp\S-1-5-21-2829225341-1847298944-2540381958-1001\SystemAppData\Helium\Cache\1eef8bd6232b195d_COM15.dat was cleared updating 1 keys and creating 1 modified pages.


Code: 
Event[413]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-09-15T00:07:54.3430000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\User.dat was cleared updating 1 keys and creating 1 modified pages.

Event[414]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-09-15T00:07:54.3440000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\Users\thana\AppData\Local\Packages\NortonSecurity_cjtsyd8xszapp\SystemAppData\Helium\UserClasses.dat was cleared updating 1 keys and creating 1 modified pages.

Event[415]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-09-15T00:07:54.3460000Z
  Event ID: 16
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: cd2205nw
  Description:
The access history in hive \??\C:\ProgramData\Packages\NortonSecurity_cjtsyd8xszapp\S-1-5-21-2829225341-1847298944-2540381958-1001\SystemAppData\Helium\Cache\1eef8bd6232b195d_COM15.dat was cleared updating 1 keys and creating 1 modified
Click to expand...

Here is V2 and diskpar logs. Right now i dont have the time for safe mode.
But i will do it when i can.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
zbook said:
1) Run the Norton / Symantec uninstall tools to remove residual AV / firewall software

2) Run Revo for Norton / Symantec

Make sure that non-Microsoft AV / firewall software are completely uninstalled


3) The V2 share link was missing many files > post a new link into the newest post.

4) Disk partition information had missing data > run again

5) place the computer in safe mode > run each V2 and Disk partition information > post a second group of share links
Click to expand...

At Safe mode : V2 , Diskpar.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
Were images restored?



Norton remained installed per the upgrade failure log files.

The date of installation was 09/23/24.

Upgrade failure time still installed: Sat, 05 Oct 2024 20:17:17 GMT


Tuneup plus had modified the startup and recovery system failure settings to detect crashes.

The settings are no longer modified.


How come steps need to be repeated?



Run Tuneup plus again > post a share link > create a restore point

Make sure that Norton / Symantec are completely uninstalled.




Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results


Code: 
bcdedit
reagentc/info
reagentc /disable
reagentc /info


Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results

Code: 
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 2
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par





Code: 
0x8007001f   0x50016

Code: 
Name: Norton AntiVirus, Path: C:\Program Files\Norton Security\Engine\22.24.8.36\nsWscSvc.exe, Timestamp: Sat, 05 Oct 2024 20:17:17  GMT, State: 331776
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Were images restored?



Norton remained installed per the upgrade failure log files.

The date of installation was 09/23/24.

Upgrade failure time still installed: Sat, 05 Oct 2024 20:17:17 GMT


Tuneup plus had modified the startup and recovery system failure settings to detect crashes.

The settings are no longer modified.


How come steps need to be repeated?



Run Tuneup plus again > post a share link > create a restore point

Make sure that Norton / Symantec are completely uninstalled.




Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results


Code: 
bcdedit
reagentc/info
reagentc /disable
reagentc /info


Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results

Code: 
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 2
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par





Code: 
0x8007001f   0x50016

Code: 
Name: Norton AntiVirus, Path: C:\Program Files\Norton Security\Engine\22.24.8.36\nsWscSvc.exe, Timestamp: Sat, 05 Oct 2024 20:17:17  GMT, State: 331776
Click to expand...

I had created an image backup before i try to upgrade to 24H2.
Today i turn my system to this backup.
I dont want to uninstall Norton cause i m sure isnt related with the problem.
Additionally i had it disabled.
Based on these , tell what you need.
Also i will dont disable the WinRE (reagentc) because is difficult to create it see here what i mean.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
How come the default language is no longer English?


Code: 
Event[302]
  Log Name: System
  Source: Microsoft-Windows-DistributedCOM
  Date: 2024-10-06T19:54:39.0970000Z
  Event ID: 10005
  Task: N/A
  Level: ╙÷▄ΈΉά
  Opcode: ╨Έύ±Ύ÷Ύ±▀ί≥ 
  Keyword: ╩Έά≤ώΆ▐, ί
  User: S-1-5-21-2829225341-1847298944-2540381958-1001
  User Name: CD2205NW\thana
  Computer: cd2205nw
  Description:
╨ά±ΎΫ≤ώ▄≤ΪύΆί ΪΎ ≤÷▄ΈΉά "1084" ≤ΪΎ DCOM ΆάΪ▄ ΪύΊ Ώ±Ύ≤Ώ▄ϋίώά ίΆΆ▀Ίύ≤ύ≥ Ϊύ≥ ΫΏύ±ί≤▀ά≥ WSearch Ήί Ϊά Ύ±▀≤ΉάΪά "╠ύ ϊώάϋ▌≤ώΉΎ" ■≤Ϊί Ίά ίΆΪίΈί≤Ϊί▀ Ύ ϊώάΆΎΉώ≤Ϊ▐≥:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
How come the default language is no longer English?


Code: 
Event[302]
  Log Name: System
  Source: Microsoft-Windows-DistributedCOM
  Date: 2024-10-06T19:54:39.0970000Z
  Event ID: 10005
  Task: N/A
  Level: ╙÷▄ΈΉά
  Opcode: ╨Έύ±Ύ÷Ύ±▀ί≥
  Keyword: ╩Έά≤ώΆ▐, ί
  User: S-1-5-21-2829225341-1847298944-2540381958-1001
  User Name: CD2205NW\thana
  Computer: cd2205nw
  Description:
╨ά±ΎΫ≤ώ▄≤ΪύΆί ΪΎ ≤÷▄ΈΉά "1084" ≤ΪΎ DCOM ΆάΪ▄ ΪύΊ Ώ±Ύ≤Ώ▄ϋίώά ίΆΆ▀Ίύ≤ύ≥ Ϊύ≥ ΫΏύ±ί≤▀ά≥ WSearch Ήί Ϊά Ύ±▀≤ΉάΪά "╠ύ ϊώάϋ▌≤ώΉΎ" ■≤Ϊί Ίά ίΆΪίΈί≤Ϊί▀ Ύ ϊώάΆΎΉώ≤Ϊ▐≥:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Click to expand...
At the image backup was Greek.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
zbook said:
Were images restored?



Norton remained installed per the upgrade failure log files.

The date of installation was 09/23/24.

Upgrade failure time still installed: Sat, 05 Oct 2024 20:17:17 GMT


Tuneup plus had modified the startup and recovery system failure settings to detect crashes.

The settings are no longer modified.


How come steps need to be repeated?



Run Tuneup plus again > post a share link > create a restore point

Make sure that Norton / Symantec are completely uninstalled.




Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results


Code: 
bcdedit
reagentc/info
reagentc /disable
reagentc /info


Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results

Code: 
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 2
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par





Code: 
0x8007001f   0x50016

Code: 
Name: Norton AntiVirus, Path: C:\Program Files\Norton Security\Engine\22.24.8.36\nsWscSvc.exe, Timestamp: Sat, 05 Oct 2024 20:17:17  GMT, State: 331776
Click to expand...

C:\Users\thana\Επιφάνεια εργασίας>diskpart

Microsoft DiskPart version 10.0.22621.1

Copyright (C) Microsoft Corporation.
On computer: CD2205NW

DISKPART> lis dis

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 476 GB 0 B *

DISKPART> lis vol

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 C System NTFS Partition 474 GB Healthy Boot
Volume 1 FAT32 Partition 498 MB Healthy System
Volume 2 WinRE NTFS Partition 1501 MB Healthy Hidden

DISKPART> sel dis 0

Disk 0 is now the selected disk.

DISKPART> det dis

NVMe MTFDHBA512QFD-1AX1AABHA
Disk ID: {AFA92BF2-E1F2-403D-8EFE-FF6CB2124B05}
Type : NVMe
Status : Online
Path : 3
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0E00)#NVME(P03T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 C System NTFS Partition 474 GB Healthy Boot
Volume 1 FAT32 Partition 498 MB Healthy System
Volume 2 WinRE NTFS Partition 1501 MB Healthy Hidden

DISKPART> lis par

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 System 498 MB 31 KB
Partition 2 Primary 474 GB 498 MB
Partition 3 Recovery 1501 MB 475 GB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Hidden : Yes
Required: No
Attrib : 0000000000000000
Offset in Bytes: 32256

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 FAT32 Partition 498 MB Healthy System

DISKPART> sel par 2

Partition 2 is now the selected partition.

DISKPART> det par

Partition 2
Type : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden : No
Required: No
Attrib : 0000000000000000
Offset in Bytes: 522703360

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 0 C System NTFS Partition 474 GB Healthy Boot

DISKPART> sel par 3

Partition 3 is now the selected partition.

DISKPART> det par

Partition 3
Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden : Yes
Required: No
Attrib : 0000000000000000
Offset in Bytes: 510535736832

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 WinRE NTFS Partition 1501 MB Healthy Hidden

DISKPART> sel par 4

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.

DISKPART> det par

There is no partition selected.
Please select a partition and try again.

DISKPART> sel par 5

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.

DISKPART> det par

There is no partition selected.
Please select a partition and try again.

DISKPART> sel par 6

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.

DISKPART> det par

There is no partition selected.
Please select a partition and try again.

DISKPART> sel dis 1

The disk you specified is not valid.

There is no disk selected.

DISKPART> det dis

There is no disk selected to list details for.
Please select a disk and try again.

Displays the properties of the selected disk and the list of volumes on
the disk.

Syntax: DETAIL DISK

A disk must be selected for this operation to succeed.

Example:

DETAIL DISK

DISKPART> lis par

There is no disk selected to list partitions.
Select a disk and try again.

DISKPART> sel par 1

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 2

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 3

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 4

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 5

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 6

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel dis 2

The disk you specified is not valid.

There is no disk selected.

DISKPART> det dis

There is no disk selected to list details for.
Please select a disk and try again.

Displays the properties of the selected disk and the list of volumes on
the disk.

Syntax: DETAIL DISK

A disk must be selected for this operation to succeed.

Example:

DETAIL DISK

DISKPART> lis par

There is no disk selected to list partitions.
Select a disk and try again.

DISKPART> sel par 1

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 2

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 3

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 4

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 5

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART> sel par 6

There is no disk selected to set the partition.
Select a disk and try again.

DISKPART> det par

There is no disk selected.
Please select a disk and try again.

DISKPART>
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
zbook said:
Were images restored?



Norton remained installed per the upgrade failure log files.

The date of installation was 09/23/24.

Upgrade failure time still installed: Sat, 05 Oct 2024 20:17:17 GMT


Tuneup plus had modified the startup and recovery system failure settings to detect crashes.

The settings are no longer modified.


How come steps need to be repeated?



Run Tuneup plus again > post a share link > create a restore point

Make sure that Norton / Symantec are completely uninstalled.




Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results


Code: 
bcdedit
reagentc/info
reagentc /disable
reagentc /info


Open administrative command prompt and copy and paste: (all commands at one time) > post a share link displaying commands with results

Code: 
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 2
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par





Code: 
0x8007001f   0x50016

Code: 
Name: Norton AntiVirus, Path: C:\Program Files\Norton Security\Engine\22.24.8.36\nsWscSvc.exe, Timestamp: Sat, 05 Oct 2024 20:17:17  GMT, State: 331776
Click to expand...
C:\Users\thana\Επιφάνεια εργασίας>bcdedit

Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
path \EFI\Microsoft\Boot\bootmgfw.efi
description Windows Boot Manager
locale en-us
inherit {globalsettings}
default {current}
resumeobject {f1b20201-eac0-11ee-9b1d-8c870a33a28b}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \windows\system32\winload.efi
description Windows 11
locale en-us
inherit {bootloadersettings}
recoverysequence {54467d5a-4370-11ef-81d5-106fd9b16473}
displaymessageoverride Recovery
recoveryenabled Yes
isolatedcontext Yes
allowedinmemorysettings 0x15000075
osdevice partition=C:
systemroot \windows
resumeobject {f1b20201-eac0-11ee-9b1d-8c870a33a28b}
nx OptIn
bootmenupolicy Legacy

C:\Users\thana\Επιφάνεια εργασίας>reagentc/info
Windows Recovery Environment (Windows RE) and system reset configuration
Information:

Windows RE status: Enabled
Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition2\Recovery\WindowsRE
Boot Configuration Data (BCD) identifier: 54467d5a-4370-11ef-81d5-106fd9b16473
Recovery image location:
Recovery image index: 0
Custom image location:
Custom image index: 0

REAGENTC.EXE: Operation Successful.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
There are many forum members.

One or more may be able to help with the failure

I'll watch the thread.


The Windows RE is enabled on partition 2.

What is the purpose of having the extra partition?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
There are many forum members.

One or more may be able to help with the failure

I'll watch the thread.


The Windows RE is enabled on partition 2.

What is the purpose of having the extra partition?
Click to expand...
Instead of the original WinRE partition its visible and big.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
As trial and error steps nearly anything can be performed before restoring an image.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
do a fresh 23h2 install on a second hdd. then slave that new image off via usb to your current system and clone your windows partition to the new hdd install. leave the new hdd efi partition alone. then see if the new hdd will upgrade.
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
do a fresh 23h2 install on a second hdd. then slave that new image off via usb to your current system and clone your windows partition to the new hdd install. leave the new hdd efi partition alone. then see if the new hdd will upgrade.
Click to expand...
I dont have 23H2 iso and 2nd disk. And its too much work for a simple test.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
ok. well you could partition off your hdd and install a second copy of 23h2 and see if that upgrades. if does you'll know its on your windows partition. if it doesnt its your efi

the iso is free...
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
ok. well you could partition off your hdd and install a second copy of 23h2 and see if that upgrades. if does you'll know its on your windows partition. if it doesnt its your efi

the iso is free...
Click to expand...
I don't do random experiments. My EFI before was 99MB and now is 498MB.
So isnt the EFI size the cause.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
No. They arent random. They are based on errors and diagnostics.
I m thinking to try a clean install of 24H2 to see if its possible.
And then i will return to 23H2 via an image backup. Do you think will work ?
Or there is a possibility to 24H2 not work and cant image backup ?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
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