Windows can be made to "sleep" but won't "wake up" on keyboard/mouse interactions

glasskuter · Nov 17, 2024

What I need is results of command I listed in post #19

surio · Nov 17, 2024

glasskuter said:
OK, Has anything changed in the last day? any new application installed, any windows update, any driver update, any hardware added?
Have you tried wake with all external peripherals disconnected. (except mouse and keyboard)
If you would I would like to see your power configuration.
Open a command prompt as admin and type powercfg -a
Post a screenshot

Thanks, but nothing. I took the machine to my PC guy (placed my SMPS order etc) and got the SMPS swapped out in his shop. Also got myself a new mouse from redgear A15 to cosmicbyte firestorm because left clicks were misfiring in my redgear.

After coming home and connecting all cables discovered late evening the sleep to wake stopped working.

glasskuter said:
Have you tried wake with all external peripherals disconnected. (except mouse and keyboard)

but why? all was good until the trip to shop and back. Only 2 peripherals anyway: printer cable usb and a xbox-duplicate controller BT usb (both those are OFF for over a month now)

Here's the command output you asked.

anything else from powercfg you need?

thanks,
surio

antspants · Nov 17, 2024

surio said:
I took the machine to my PC guy (placed my SMPS order etc) and got the SMPS swapped out in his shop.

For what it’s worth, have you spoken to this person and asked by chance if they ran any diagnostics or anything after installing the new SMPS, to check everything was above board and working for you?

XxXxX · Nov 17, 2024

on post #20
you have the power button set to 'shut down'
the sleep button set to 'sleep'

on my system i have to set both power and sleep buttons to 'sleep' for it to work.
just a thought. best of luck, Steve ..

glasskuter · Nov 17, 2024

Disable fast startup option 2 here Turn On or Off Fast Startup in Windows 11 Tutorial
As someone else also suggested, Disable hibernation. From command prompt as administrator type powercfg /hibernate off

Then run another powercfg -a

Restart and test. Doing this reverts you back to the old s3 sleep that PCs have used for years.

antspants · Nov 17, 2024

glasskuter said:
Disable fast startup

I have just also remembered reading about this causing obscure problems with Sleep in the past after reading your comment.

glasskuter · Nov 17, 2024

surio said:
but why? all was good until the trip to shop and back.

Disabling fast startup is one of the things we almost always suggest a user try when he has sleep/wake/restart issues.

surio said:
Also got myself a new mouse from redgear A15 to cosmicbyte firestorm because left clicks were misfiring in my redgear.

So you do now have a different peripheral along with a new power supply so your setup is not the same as it was the day before when everything was working. If wake worked with your old mouse, test with it. Unplug your new mouse.
You want a firm set of instrutions to fix your problem, but there is not one. Issues like this have to use process of elimination in hope you stumble onto the culprit that broke you. You have to rule everything out.
There's even a chance the new PSU is causing the issue. I just gave you other things to try

surio · Nov 17, 2024

glasskuter said:
Disable fast startup option 2 here Turn On or Off Fast Startup in Windows 11 Tutorial
As someone else also suggested, Disable hibernation. From command prompt as administrator type powercfg /hibernate off

Then run another powercfg -a

Restart and test. Doing this reverts you back to the old s3 sleep that PCs have used for years.

antspants said:
I have just also remembered reading about this causing obscure problems with Sleep in the past after reading your comment.

Thanks both,
but this is downright bizarre, don't you think? Nothing has changed in my setup except a new SMPS/power component... how does that affect a previously well working sleep -> wake up configuration. I am not getting this at all...

antspants · Nov 17, 2024

Do you know if this guy changed anything?

surio · Nov 17, 2024

antspants said:
For what it’s worth, have you spoken to this person and asked by chance if they ran any diagnostics or anything after installing the new SMPS, to check everything was above board and working for you?

I was at the shop when they set it up. At first they opened the new one before me and just connected the new SMPS as is to the different components w/o "installing it" into casing, and it booted and started fine.

When they then installed it nicely into the case after removing the old one, all these double beeps etc., started.

Then they through trial and error detached the 2nd hdd connection to smps - then put it back, then when it persisted detach the connection to graphics card and connected monitor HDMI to motherboad then restarted... I think at this point eventually the beeps stopped and the thing kicked on. They rewired it all back to how it ought to be I brought it home to test if the machine "abruptly restarts" like I have been experiencing (explained in that thread linked).

Fin.

surio · Nov 17, 2024

antspants said:
Do you know if this guy changed anything?

no actually. I have explained the way it went at the shop on another reply to you. Like I said on another reply, I just got me a new mouse from him when I was there. A16 redgear (old mouse) to cosmicbyte firestorm (new mouse). The left clicking in the redgear was getting long in the tooth and so I got me a replacement as I was already at his place.

antspants · Nov 17, 2024

Yes I think it is bizarre, surio

surio · Nov 17, 2024

fine I will revert the mouse once and give it a shot. Personally the fast startup is not in my list of suspects.

surio · Nov 17, 2024

A quick report. Connecting the old mouse didn't solve anything. Same old BS situation. I am also noticing that the PC really is not going to "sleep" anymore. At least one fan behind PC is running still and the LEDs in front of cabinet is still ON!

This has really been a dog s*** scenario

Fine! I will try anything at this point?! Starting with that "disabling fast start" thing.

glasskuter said:
There's even a chance the new PSU is causing the issue.

Brand new?

glasskuter said:
I just gave you other things to try

Look I am not being ungrateful. I appreciate it. But it just looks very silly and daunting to me going through that Dell list link against a PC that had a fresh OS install just under a month ago.

surio · Nov 17, 2024

glasskuter said:
Disabling fast startup is one of the things we almost always suggest a user try when he has sleep/wake/restart issues.

I used the REG file to disable fast startup. Going to restart now.

glasskuter · Nov 17, 2024

Powercfg report now looks good.

surio · Nov 17, 2024

Disabling fast startup didn't change the situation.
I have gone back to new mouse

I am not even sure if the PC is even going to sleep at this point.

How things stand now.

Let me know what else can I try?

thanks,
surio

glasskuter · Nov 17, 2024

Then your only other option would be to use (or try to use) hibernate instead. I have doubts about it as well. Or do like I did for a year and set sleep to never and monitor to turn off after 5 min. and when you knew you were going to be away a while just shut it down. It nearly drove me nuts as I'm one to leave my system on 24/7 except in bad weather.

Enable or Disable Hibernate in Windows 11

This tutorial will show you how to enable or disable hibernate and restore or delete the hiberfil.sys file in Windows 11. Hibernate is a power-saving state designed primarily for laptops, and might not be available for all PCs. (For example, PCs with Modern Standby may not have hibernate...

www.elevenforum.com

A thought...Do you have the latest UEFI bios update from Gigabyte and chipset drivers applied to your system?

surio · Nov 17, 2024

glasskuter said:
A thought...Do you have the latest UEFI bios update from Gigabyte and chipset drivers applied to your system?

Thanks for reminder. There was indeed updates for all the items in the gigabyte control centre tool.
I updated it all and restarted, but status quo "botched sleep wakeup situation" is persisting.

Mood right now...

thanks to everyone who replied and helped.

This is the absolute nadir of an OS.

surio · Nov 17, 2024

glasskuter said:
Then your only other option would be to use (or try to use) hibernate instead. I have doubts about it as well. Or do like I did for a year and set sleep to never and monitor to turn off after 5 min. and when you knew you were going to be away a while just shut it down. It nearly drove me nuts as I'm one to leave my system on 24/7 except in bad weather.

Enable or Disable Hibernate in Windows 11

This tutorial will show you how to enable or disable hibernate and restore or delete the hiberfil.sys file in Windows 11. Hibernate is a power-saving state designed primarily for laptops, and might not be available for all PCs. (For example, PCs with Modern Standby may not have hibernate...

www.elevenforum.com

A thought...Do you have the latest UEFI bios update from Gigabyte and chipset drivers applied to your system?

If nothing else works, I have to live with this.

Windows can be made to "sleep" but won't "wake up" on keyboard/mouse interactions

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