Windows not recognising SSD


T

Tasmania Green

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Member
Local time
5:13 AM
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153
OS
Windows 11 Pro - version 24H2
I just bought an M.2 SSD Enclosure by Orico and inserted a Crucial P3 Plus 1 TB SSD. Unfortunately, Windows isn't allowing me to format it or even show it's contents in File Explorer. The first image is when I opened the properties of the D: drive (I can do at least much) and was just looking round. I presume the "Hard disk drive" is the external drive. The external drive has a usb C connector. It came with 2 cables: one has a usb A connector at one end and the other cable has a usb C connector at both ends. The computer gives me even less information when I use the cable that has a usb A connector at one end.


1.webpfortunately, while it does show up in Windows, I can't format it
 

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My Computer

System One

  • OS
    Windows 11 Pro - version 24H2
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 7600X 6 Core AM5 5.3GHz CPU
    Motherboard
    MSI MAG B650 GAMING PLUS WIFI
    Memory
    Silicon Power XPOWER Zenith 32GB (16GBx2) CL30,1.35V UDIMM 6000MHz DDR5 RAM
    Graphics Card(s)
    MSI GeForce RTX 4060 Ventus 2X Black 8G OC Graphics Card
    Monitor(s) Displays
    Asus ROG Strix 32in HDR VA 180Hz USB Type-C FreeSync Curved Gaming Monitor
    Screen Resolution
    2560 x 1440
    Hard Drives
    Silicon Power 1TB P34A60 Gen3x4 TLC R/W up to 2,200/1,600 MB/s PCIe M.2 NVMe SSD
    PSU
    MSI 750W MAG A750GL 80+ Gold PCIe 5 ATX 3.0 Modular Power Supply
    Case
    SilverStone Fara R1 Pro V2 Tempered Glass ATX Case - Black
    Cooling
    Wraith Stealth Cooler
    Antivirus
    Malware Bytes

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
No partition on the SSD?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4890
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
zbook said:
Please test the enclosure and drive on another Windows computer.

Post images or share links whether the drive is or is not seen in the BIOS.

See if there are any useful troubleshooting steps in this video:
Click to expand...
antspants said:
No partition on the SSD?
Click to expand...
The Bios doesn't even register the external drive. And now I get an error message from Windows that it can't even recognise the drive. I opened the drive to see if the ssd needed to be reseated only to realise that the thermal strip was sticking to both the lid of the case and to the ssd. Obviously reseating it that way didn't work.
 

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My Computer

System One

  • OS
    Windows 11 Pro - version 24H2
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 7600X 6 Core AM5 5.3GHz CPU
    Motherboard
    MSI MAG B650 GAMING PLUS WIFI
    Memory
    Silicon Power XPOWER Zenith 32GB (16GBx2) CL30,1.35V UDIMM 6000MHz DDR5 RAM
    Graphics Card(s)
    MSI GeForce RTX 4060 Ventus 2X Black 8G OC Graphics Card
    Monitor(s) Displays
    Asus ROG Strix 32in HDR VA 180Hz USB Type-C FreeSync Curved Gaming Monitor
    Screen Resolution
    2560 x 1440
    Hard Drives
    Silicon Power 1TB P34A60 Gen3x4 TLC R/W up to 2,200/1,600 MB/s PCIe M.2 NVMe SSD
    PSU
    MSI 750W MAG A750GL 80+ Gold PCIe 5 ATX 3.0 Modular Power Supply
    Case
    SilverStone Fara R1 Pro V2 Tempered Glass ATX Case - Black
    Cooling
    Wraith Stealth Cooler
    Antivirus
    Malware Bytes
In disk management, right click on disk 1 and select initialise. Then format it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
In Disk Management Right click on the Drive > Initialise.

That should result in it showing as Unallocated Space with a black bar.

Then you Partition that Space.

Then Format the partitions.

Initialise > Partition > Format.
 

My Computer

System One

  • OS
    Windows 11
Thanks. I’ll try those!
 

My Computer

System One

  • OS
    Windows 11 Pro - version 24H2
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 7600X 6 Core AM5 5.3GHz CPU
    Motherboard
    MSI MAG B650 GAMING PLUS WIFI
    Memory
    Silicon Power XPOWER Zenith 32GB (16GBx2) CL30,1.35V UDIMM 6000MHz DDR5 RAM
    Graphics Card(s)
    MSI GeForce RTX 4060 Ventus 2X Black 8G OC Graphics Card
    Monitor(s) Displays
    Asus ROG Strix 32in HDR VA 180Hz USB Type-C FreeSync Curved Gaming Monitor
    Screen Resolution
    2560 x 1440
    Hard Drives
    Silicon Power 1TB P34A60 Gen3x4 TLC R/W up to 2,200/1,600 MB/s PCIe M.2 NVMe SSD
    PSU
    MSI 750W MAG A750GL 80+ Gold PCIe 5 ATX 3.0 Modular Power Supply
    Case
    SilverStone Fara R1 Pro V2 Tempered Glass ATX Case - Black
    Cooling
    Wraith Stealth Cooler
    Antivirus
    Malware Bytes
Helmut said:
Also you may have to Right Click > Online.
So:
> Online > Initialise > Partition > Format.
Click to expand...
I just hope my computer even recognises the drive this time.
 

My Computer

System One

  • OS
    Windows 11 Pro - version 24H2
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 7600X 6 Core AM5 5.3GHz CPU
    Motherboard
    MSI MAG B650 GAMING PLUS WIFI
    Memory
    Silicon Power XPOWER Zenith 32GB (16GBx2) CL30,1.35V UDIMM 6000MHz DDR5 RAM
    Graphics Card(s)
    MSI GeForce RTX 4060 Ventus 2X Black 8G OC Graphics Card
    Monitor(s) Displays
    Asus ROG Strix 32in HDR VA 180Hz USB Type-C FreeSync Curved Gaming Monitor
    Screen Resolution
    2560 x 1440
    Hard Drives
    Silicon Power 1TB P34A60 Gen3x4 TLC R/W up to 2,200/1,600 MB/s PCIe M.2 NVMe SSD
    PSU
    MSI 750W MAG A750GL 80+ Gold PCIe 5 ATX 3.0 Modular Power Supply
    Case
    SilverStone Fara R1 Pro V2 Tempered Glass ATX Case - Black
    Cooling
    Wraith Stealth Cooler
    Antivirus
    Malware Bytes
As her screenshot shows, it is already 'online'.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
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