Wireless Mouse not found by Win11


Thanks, @TairikuOkami, I did that, found only 2 updates available, both HP software updates. Installed them and tried again. same result.
Thanks, @MisterEd. Tried that order as well. same result.
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit ver. 22631.2861
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    core I7 1255U (12th gen)
    Memory
    16 GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    476 GB
I'm having the same problem with a Logi M240 Bluetooth mouse. And I know it's to do with WIndows 11 because it pairs and works fine on my Windows 10 laptop. I've re-installed the mouse drivers, checked the Bluetooth drivers, updated everything, turned it off and back on... it doesn't appear in the list.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell
A year-old post. Dec 30, 2023

I've not tried a Logi BT mouse but not having issues with Microsoft and Targus BT mice on Win10 and Win11. My BT adapters are part of the Wireless adapter.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
DanJMG said:
I'm having the same problem with a Logi M240 Bluetooth mouse.
Click to expand...
Honestly, why would anyone use BT mouse? Unless they enjoy torture, surely there are other ways than BT. 🥲
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 8600G (07/24)
    Motherboard
    ASROCK B650M-HDV/M.2 3.15 (07/24)
    Memory
    2x32GB Kingston FURY DDR5 5600 MHz CL36 @4800 CL40 (07/24)
    Graphics Card(s)
    ASROCK Radeon RX 6600 Challenger D 8G @60FPS (08/24)
    Sound Card
    Creative Sound BlasterX AE-5 Plus (05/24)
    Monitor(s) Displays
    24" Philips 24M1N3200ZS/00 (05/24)
    Screen Resolution
    1920×1080@165Hz via DP1.4
    Hard Drives
    Kingston KC3000 NVMe 2TB (05/24)
    ADATA XPG GAMMIX S11 Pro 512GB (07/19)
    PSU
    Seasonic Core GM 550 Gold (04/24)
    Case
    Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
    Cooling
    Noctua NH-U12S with Noctua NF-P12 (04/24)
    Keyboard
    HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (04/23)
    Internet Speed
    500/100 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge & Brave for YouTube & LibreWolf for FB
    Antivirus
    NextDNS
    Other Info
    Backup: Hasleo Backup Suite (PreOS)
    Headphones: Sennheiser RS170 (09/10)
    Phone: Samsung Galaxy Xcover 7 (02/24)
    Chair: Huzaro Force 4.4 Grey Mesh (05/24)
    Notifier: Xiaomi Mi Band 9 Milanese (10/24)
    2nd Monitor: AOC G2460VQ6 @75Hz (02/19)
TairikuOkami said:
Honestly, why would anyone use BT mouse? Unless they enjoy torture, surely there are other ways than BT. 🥲
Click to expand...
BT is surely handy when having only 2 or 3 USB ports on the newer thinner lighter Notebooks.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
TairikuOkami said:
Honestly, why would anyone use BT mouse? Unless they enjoy torture, surely there are other ways than BT. 🥲
Click to expand...
I bought mine because it was half price. I didn’t realise it wouldn’t have a USB plug-in. Still, it worked fine with the one laptop. Not so well with the other. Which seems weird.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell
I have assumed Bluetooth is On.
Using a new one you may have to initially use Add Device and use the Bluetooth Add Device button > Select > Done.

On pressing the B button(pairing) my Logitech BT mouse M535 a LED on the top(or bottom in your case) flashes if not paired, when paired the flashing stops and the LED goes out after a time.
So are you getting something like that ?

Works well on a Windows 10 Laptop and a newer Windows 11 Laptop, they have different Wireless chipsets, no problems.
The Logitech Options App is not installed, not necessary unless you want customisations.
 

My Computer

System One

  • OS
    Windows 11
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