Solved Kernel 41 error black screen


jojiscus said:
Sorry for questioning but for "swap test the PSU" you mean "change PSU with another" right?

(English is not my native language so I'm asking)

If you mean it, I'll swap both PSU and RAM next Tuesday.

I'll keep you up with the crashes and thanks a lot!
Click to expand...
I was asking to myself if we can in some way blame the PSU just going into the UEFI or using HWMonitor and look a the voltages?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 7 7700x
    Motherboard
    MSI B650 GAMING PLUS WIFI
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6400MHz CL32 Intel XMP
    Graphics Card(s)
    ZOTAC RTX 4070 Super 12GB Twin Edge OC GDDR6X
    Hard Drives
    2 x fanxiang SSD 2TB NVMe M.2 PCIe Gen4
    PSU
    Corsair RM850e
    Cooling
    Thermalright Peerless Assassin 120
When available temporarily remove the PSU and attach a new PSU or a PSU from another computer that has no instability problems.

Please do not swap the RAM at this time.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
When available temporarily remove the PSU and attach a new PSU or a PSU from another computer that has no instability problems.

Please do not swap the RAM at this time.
Click to expand...
Ok ok, after swapping the PSU do I only need to wait other crashes? or see if the issue has been resolved?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 7 7700x
    Motherboard
    MSI B650 GAMING PLUS WIFI
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6400MHz CL32 Intel XMP
    Graphics Card(s)
    ZOTAC RTX 4070 Super 12GB Twin Edge OC GDDR6X
    Hard Drives
    2 x fanxiang SSD 2TB NVMe M.2 PCIe Gen4
    PSU
    Corsair RM850e
    Cooling
    Thermalright Peerless Assassin 120
After swapping the PSU > monitor the computer for instability / stability.

If there is continued instability then plan additional testing.

If there is stability then you've found the malfunctioning hardware component and that will complete the troubleshooting.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
After swapping the PSU > monitor the computer for instability / stability.

If there is continued instability then plan additional testing.

If there is stability then you've found the malfunctioning hardware component and that will complete the troubleshooting.
Click to expand...
Perfect I'll do as you say, so from the logs there isn't any software related problem am I correct?

I'm gonna update you next week when I'll swap the PSU, thanks for your patience and have a good weekend.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 7 7700x
    Motherboard
    MSI B650 GAMING PLUS WIFI
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6400MHz CL32 Intel XMP
    Graphics Card(s)
    ZOTAC RTX 4070 Super 12GB Twin Edge OC GDDR6X
    Hard Drives
    2 x fanxiang SSD 2TB NVMe M.2 PCIe Gen4
    PSU
    Corsair RM850e
    Cooling
    Thermalright Peerless Assassin 120
The log file reports are most typical of malfunctioning PSU.

Please swap test the hardware.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
The log file reports are most typical of malfunctioning PSU.

Please swap test the hardware.
Click to expand...
Hey zbook here i am after have been swapped the psu, the pc seems working fine.
It is now powered 5 hours straight and it gave no problem at all.
I'm not gonna flag this thread as solved for now cause i wanna check if the issue is really gone away.
I haven't swapped ram as you said and haven't made any edit to the current OS.
For testing/benchmarking i ran some cinebench and furmark, played for like an hour with Cyberpunk 2077 and others common tasks.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 7 7700x
    Motherboard
    MSI B650 GAMING PLUS WIFI
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6400MHz CL32 Intel XMP
    Graphics Card(s)
    ZOTAC RTX 4070 Super 12GB Twin Edge OC GDDR6X
    Hard Drives
    2 x fanxiang SSD 2TB NVMe M.2 PCIe Gen4
    PSU
    Corsair RM850e
    Cooling
    Thermalright Peerless Assassin 120
jojiscus said:
Hey zbook here i am after have been swapped the psu, the pc seems working fine.
It is now powered 5 hours straight and it gave no problem at all.
I'm not gonna flag this thread as solved for now cause i wanna check if the issue is really gone away.
I haven't swapped ram as you said and haven't made any edit to the current OS.
For testing/benchmarking i ran some cinebench and furmark, played for like an hour with Cyberpunk 2077 and others common tasks.
Click to expand...

Nice progress.

Please monitor for several days.

www.elevenforum.com

View Reliability History in Windows 11

This tutorial will show you how to view reliability history for your Windows 11 device. The Reliability Monitor provides a system stability overview and details about events that impact reliability. It calculates the Stability Index shown in the System Stability Chart. Reliability Monitor...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Nice progress.

Please monitor for several days.

www.elevenforum.com

View Reliability History in Windows 11

This tutorial will show you how to view reliability history for your Windows 11 device. The Reliability Monitor provides a system stability overview and details about events that impact reliability. It calculates the Stability Index shown in the System Stability Chart. Reliability Monitor...
www.elevenforum.com www.elevenforum.com
Click to expand...
Yo zbook, no problem since then, im about to mark the thread as solved.
Sincerely, thanks for everything you've done to help fix the problem.


How did i solve? ---> swapped PSU and carefully checked for bent cables
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 7 7700x
    Motherboard
    MSI B650 GAMING PLUS WIFI
    Memory
    CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6400MHz CL32 Intel XMP
    Graphics Card(s)
    ZOTAC RTX 4070 Super 12GB Twin Edge OC GDDR6X
    Hard Drives
    2 x fanxiang SSD 2TB NVMe M.2 PCIe Gen4
    PSU
    Corsair RM850e
    Cooling
    Thermalright Peerless Assassin 120
That's great.

You're welcome.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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