Known and Resolved issues for Windows 11 version 24H2



 Windows message center:

Current status as of January 21, 2025

Windows 11, version 24H2, also known as the Windows 11 2024 Update, is now broadly available.

Starting this week, we are expanding this latest Windows version’s phased rollout. We are gradually offering this update also to eligible devices running Windows 10, version 22H2.

If you have an eligible Windows 10 or Windows 11 device, you can check if the update is available by selecting Settings > Windows Update and selecting Check for updates. If your device is ready for the update, you’ll see the option to Download and install Windows 11, version 24H2.

Devices running Home and Pro editions of Windows 11, versions 23H2 and 22H2 that are not managed by IT departments will receive the update automatically. Users can choose the time to restart their device or postpone the update.

For Copilot+ PC devices, new features will continue rolling out in phases to select devices and markets in the Windows Insider community. Note that availability may differ based on the various silicon platforms.

We will regularly share more information on the Windows 11 2024 Update rollout on this page.




 Known issues


See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

SummaryOriginating updateStatusLast updated
AutoCAD 2022 might not open after updating to Windows 11, version 24H2
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue
N/AResolved External2025-03-11
17:56 PT
Date & Time in Window Settings might not permit users to change time zone
This issue is limited to the Date and Time view in Windows Settings. Time zone can still be changed in Control Panel.
N/AResolved
KB5050094
2025-02-25
14:02 PT
Some ASUS devices might fail to install Windows 11, version 24H2
Affected devices encounter a blue screen with an error message during the update process
N/AResolved2025-02-14
11:26 PT
Auto HDR might cause games to stop responding or display incorrect colors
This issue happens on devices running Windows 11, version 24H2 when gamers play with Auto HDR enabled.
N/AResolved
KB5051987
2025-02-11
10:00 PT
Some devices that have Dirac Audio with cridspapo.dll might lose audio output
Affected devices will not be offered the update to Windows 11, version 24H2 until this issue is resolved
N/AConfirmed2025-02-10
19:40 PT
Issues might occur with media which installs the October or November update
This only occurs when using CD and USB flash drives to install Windows 11, version 24H2.
OS Build 26100.2033
KB5044284
2024-10-08
Resolved2025-02-06
17:47 PT
Select games might stop responding on Windows 11, version 24H2 devices
Issue might occur when starting, loading, or during active gameplay. In rare cases, you might receive a black screen.
N/AResolved2025-01-23
10:49 PT
Disk Cleanup might incorrectly report space available for cleanup
Despite cleaning up files, the application might display an incorrect estimate of space still available for cleanup
N/AMitigated2024-10-24
10:05 PT
Camera use might cause some applications to become unresponsive
Only a limited set of devices which use object recognition are confirmed to be impacted by this issue
N/AConfirmed2024-10-18
14:02 PT

Safe Exam Browser application might fail to open
Devices running version 3.7 or lower versions of this application are incompatible with Windows 11, version 24H2.
N/AConfirmed2024-10-01
07:05 PT

Some devices using Easy Anti-Cheat stop responding and receive a blue screen
Older driver versions of the Easy Anti-Cheat application are incompatible with Windows 11, version 24H2
N/AConfirmed2024-10-01
07:05 PT

Wallpaper customization applications might not work as expected
Multiple applications are affected. A compatibility hold is in place. Updating applications might resolve the issue.
N/AConfirmed2024-10-01
07:05 PT

Compatibility issues with Intel Smart Sound Technology drivers
Windows 11, version 24H2 devices with the affected Intel SST driver might receive an error with a blue screen.
N/AConfirmed2024-10-01
07:05 PT

Asphalt 8 might periodically stop responding
Devices running Asphalt 8 might see an exception and compatibility hold has been applied to safeguard update experience.
N/AConfirmed2024-10-01
07:05 PT



 Resolved issues


SummaryOriginating updateStatusDate resolved
AutoCAD 2022 might not open after updating to Windows 11, version 24H2
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue
N/AResolved External2025-03-11
17:56 PT
Date & Time in Window Settings might not permit users to change time zone
This issue is limited to the Date and Time view in Windows Settings. Time zone can still be changed in Control Panel.
N/AResolved
KB5050094
2025-02-25
14:02 PT
Some ASUS devices might fail to install Windows 11, version 24H2
Affected devices encounter a blue screen with an error message during the update process
N/AResolved2025-02-14
11:26 PT
Auto HDR might cause games to stop responding or display incorrect colors
This issue happens on devices running Windows 11, version 24H2 when gamers play with Auto HDR enabled.
N/AResolved
KB5051987
2025-02-11
09:35 PT
Issues might occur with media which installs the October or November update
This only occurs when using CD and USB flash drives to install Windows 11, version 24H2.
OS Build 26100.2033
KB5044284
2024-10-08
Resolved2025-02-06
17:47 PT
Select games might stop responding on Windows 11, version 24H2 devices
Issue might occur when starting, loading, or during active gameplay. In rare cases, you might receive a black screen.
N/AResolved2025-01-23
10:49 PT
Chinese tax filing or government-use applications might experience issues
Multiple applications are affected. A compatibility hold is in place. Updating applications might resolve the issue.
N/AResolved2024-12-12
17:01 PT
USB devices that support eSCL scan protocol may not be discoverable
USB standalone scanners are primarily affected, and compatibility hold has been applied to safeguard update experience.
N/AResolved
KB5048667
2024-12-10
10:00 PT
Outlook might fail to start with Google Workspace Sync for Microsoft Outlook
Devices running Google Workspace Sync for Microsoft Outlook are incompatible with Windows 11, version 24H2
N/AResolved External2024-12-06
14:21 PT
Task Manager’s menu shows apps and processes with zero count
This issue is observed when the "Group by Type" view is enabled after installing the October 2024 preview update.
OS Build 26100.2161
KB5044384
2024-10-24
Resolved
KB5046617
2024-11-12
10:00 PT

Voicemeeter app might unexpectedly close causing a blue screen exception error
Devices running the Voicemeeter application are incompatible with Windows 11, version 24H2
N/AResolved External2024-11-08
09:57 PT

Fingerprint sensors might experience problems after a device is locked
Several device models are affected. A compatibility hold is in place. Updating device firmware might resolve the issue.
N/AResolved
KB5044284
2024-10-08
10:00 PT
 
Last edited:
UPDATE 2/06: :alien:

Issue below mitigated. See first post for more details.

Date & Time in Window Settings might not permit users to change time zone
This issue is limited to the Date and Time view in Windows Settings. Time zone can still be changed in Control Panel.

AND

Issue below resolved. See first post for more details.

Issues might occur with media which installs the October or November update
This only occurs when using CD and USB flash drives to install Windows 11, version 24H2.
I wonder why Microsoft always seems to be having so much trouble keeping their clock working these days. I have so much to look forward to on my new Windows 11 ready work station! :winkt: I can hardly wait.
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K (octocore) / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers. Not a fan of liquid cooling.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    I own too many laptops: A Dell touch screen with Windows 11 and 6 others (not counting the other four laptops I bought for this household.) Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
UPDATE 2/10:
New known issue. See first post for more details. :alien:

Some devices that have Dirac Audio with cridspapo.dll might lose audio output
Affected devices will not be offered the update to Windows 11, version 24H2 until this issue is resolved
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 2/11:
New resolved issue. See first post for more details. :alien:

Auto HDR might cause games to stop responding or display incorrect colors
This issue happens on devices running Windows 11, version 24H2 when gamers play with Auto HDR enabled.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 2/14:
New resolved issue. See first post for more details. :alien:

Some ASUS devices might fail to install Windows 11, version 24H2
Affected devices encounter a blue screen with an error message during the update process
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
Windows 11, 24H2 Build 26100.3194. Great!!! Found an issue with this one. After the update (went from 3037 to 3194) and cleaning the Component Store (8 packages were reclaimable. Except for the 2 base packages that are deeply superseded (1742)) a ScanHealth found problems. RestoreHealth... Seemed to be stuck for 20min at 62,3%. (It was repairing an internal package with the name "photon" inside the name.) Microsoft keeps us surprised with new "features" :mad:

More info over that; How to identify Reclaimable Packages reported as count by "Dism /Online /CleanUp-Image /AnalyzeComponentStore" #57
 

My Computer

System One

  • OS
    Windows 11 Pro, 24H2, Build 26100.3476
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build.
    CPU
    LGA1700 i7-12700KF
    Motherboard
    ASUS Prime Z690-A, BIOS v4101
    Memory
    32GB 5600-36 Vengeance
    Graphics Card(s)
    PCIe5.0 Asus NVIDIA RTX3060Ti
    Sound Card
    Onboard; Realtek
    Monitor(s) Displays
    34" LG 34UC79G-B 21:9
    Screen Resolution
    2560x1080
    Hard Drives
    250Gb Samsung 870Pro, 1Tb Samsung 980Pro, 1Tb Samsung 970Evo NVMe
    PSU
    Coolermaster 850W V2 Gold with internal 12cm exaust fan
    Case
    Inter-Tech B-48 ATX
    Cooling
    2x be quiet! 12cm "Silent Wings 4" casefans, 1x Arctic Freezer i35 CPU towerblock
    Keyboard
    Logitech LG-19
    Mouse
    Logitech G-502 Hero
    Internet Speed
    1Gb
    Browser
    Google Chrome
    Antivirus
    F-Secure
    Other Info
    No Noise system.
UPDATE 2/25: :alien:
New resolved issue. See first post for more details.

Date & Time in Window Settings might not permit users to change time zone
This issue is limited to the Date and Time view in Windows Settings. Time zone can still be changed in Control Panel.

AND

New known issue. See first post for more details.

AutoCAD 2022 might not open after updating to Windows 11, version 24H2
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 3/07:
New resolved issue. See first post for more details. :alien:

AutoCAD 2022 might not open after updating to Windows 11, version 24H2
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue

 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 3/07:
New resolved issue. See first post for more details. :alien:

AutoCAD 2022 might not open after updating to Windows 11, version 24H2
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue

Who has problem with this software or another can do this :

1) right click on the shortcut
2) press on Compatability tab
3) make V on "Run this program in compatability mode for:"
4) change it to Windows 8 (I don't know why there isn't Windows 10).

 

My Computer

System One

  • OS
    26100.2314
    Computer type
    PC/Desktop
    CPU
    i5-11400F
    Motherboard
    Gigabyte
    Memory
    32GB
    Graphics Card(s)
    Geforce GT-1030
    Keyboard
    Logitech K400
    Mouse
    Logitech M720
    Internet Speed
    600 Mb
    Browser
    Edge
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