I guess it depends on what you read and how much you read. If something is reported on multiple reputable news, technical, and security sites and in technical security publications, I tend to put stock in it. My common sense tells me there's more truth in all that information that in whatever the company's statement says when they try retain their customers and mitigate the damage to their company's reputation.. I never used it so I personally would not know. I passed on what I read with just one of the references. Nothing more