Update 23H2 to 24H2 always fails 0xC1900101 - 0x30017 out of options

miketsp · 2025-04-23T14:01:26-0400

I have been comparing the driver versions between the laptop that accepted 24H2 and the laptop that is stuck on 23H2 and found something really strange.
Even though I used a very recent version of the Realtek set up program from the Realtek site some of the drivers on the problematic laptop are still very old, older even than the laptop that accepted the 24H2 update. This makes no sense. I have marked the old drivers in red in the image. I'm going to delete these drivers and update them from the version on the Acer site to see what happens. The Smart Sound Driver that you asked me to reinstall is much newer.

Persona78 · 2025-04-23T15:08:25-0400

miketsp said:
I have been comparing the driver versions between the laptop that accepted 24H2 and the laptop that is stuck on 23H2 and found something really strange.
Even though I used a very recent version of the Realtek set up program from the Realtek site some of the drivers on the problematic laptop are still very old, older even than the laptop that accepted the 24H2 update. This makes no sense. I have marked the old drivers in red in the image. I'm going to delete these drivers and update them from the version on the Acer site to see what happens. The Smart Sound Driver that you asked me to reinstall is much newer.

View attachment 132047

Hi!
When i try to search for updates i use Windows Update trough Powershell.

Save this code as batch and run like admin:

Code:

@echo off
powershell.exe "Set-ExecutionPolicy Unrestricted -force"
@echo Y|powershell.exe Install-Module PSWindowsUpdate -Verbose
@echo Y|powershell.exe Install-Module PSWindowsUpdate -Verbose
powershell.exe Import-Module PSWindowsUpdate -Verbose >nul
@echo A|powershell.exe Download-WindowsUpdate -AcceptAll -Download -ForceDownload -install -Forceinstall -Verbose
powershell.exe "Set-ExecutionPolicy Default -force"
pause

There is a duplicade line but it need it!

If there is drives to update it will find.

You can enable it to in Windows Update when it search for updates by running this commands on command prompt like admin:

Code:

powershell.exe New-Item -Path 'HKLM:\SOFTWARE\Microsoft\WindowsUpdate\UX' -Name 'Settings' -ErrorAction SilentlyContinue >nul
powershell.exe New-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\WindowsUpdate\UX' -Name 'IsConvergedUpdateStackEnabled' -PropertyType dword -Value '0' -force
powershell.exe New-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings' -Name 'AllowMUUpdateService' -PropertyType dword -Value '1' -force
powershell.exe New-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings' -Name 'IsContinuousInnovationOptedIn' -PropertyType dword -Value '1' -force

I prefer Powershell.

For intel i use this: Intel® Driver & Support Assistant

JUst install it and it check for updates for intel hardware.

zbook · 2025-04-23T15:38:03-0400

1) If possible temporarily find alternative hardware for Logitech > uninstall Logitech drivers

If alternative hardware is not available then reinstall:

lmoufilt Logicool SetPoint KMDF Mouse Filter Driver c:\windows\system32\drivers\lmoufilt.sys

2) Create a new restore point.

3) Restart WDV with all customized tests except:

[ ] 0x00000004 Simulação de recursos baixos aleatória.
[ ] 0x00000004 Randomized low resources simulation.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

4) Run WDV for several hours > if there are no BSOD then turn off WDV

5) Open administrative command prompt and copy and paste:

schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators" /s

Post a share link.

Windows 11, version 24H2 known issues and notifications

View announcements and review known issues and fixes for Windows 11, version 24H2

learn.microsoft.com

6) If the results report a hold then plan to wait until Compatibility issues with Intel Smart Sound Technology drivers appears on resolved issues:

Resolved issues in Windows 11, version 24H2

learn.microsoft.com

Only devices with both an Intel 11th Gen Core processors and an Intel SST driver version of 10.29.0.5152 or 10.30.0.5152 are affected by this issue.

The computer has:
Processador 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Núcleo(s), 8 Processador(es) Lógico(s)
10.29.0.11516

Code:

Nome    Tecnologia Intel® Smart Sound para microfones digitais
Fabricante    Intel(R) Corporation
Status    OK
Identificação de dispositivo PNP    INTELAUDIO\CTLR_DEV_A0C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_146A1025&REV_10EC\5&28C11B04&0&0000DIF_000A&UIF_0000
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\INTCDMIC.INF_AMD64_A616E4ACFCC1EB12\INTCDMIC.SYS (10.29.0.11516, 766,96 KB (785.368 bytes), 16/04/2025 19:50)
   
Nome    Tecnologia Intel® Smart Sound para áudio USB
Fabricante    Intel(R) Corporation
Status    OK
Identificação de dispositivo PNP    INTELAUDIO\CTLR_DEV_A0C8&LINKTYPE_06&DEVTYPE_06&VEN_8086&DEV_AE50&SUBSYS_146A1025&REV_0001\0603DIF_000A&UIF_0000
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\INTCUSB.INF_AMD64_C0CD7E49204848B2\INTCUSB.SYS (10.29.0.11516, 916,96 KB (938.968 bytes), 16/04/2025 19:50)

7) Once you decide to upgrade:

a) detach any non-Windows disk drive

b) attach the flash drive with the new MCT

c) perform an in place upgrade repair using the MCT on the flash drive:

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

miketsp · 2025-04-23T16:38:08-0400

zbook said:
1) If possible temporarily find alternative hardware for Logitech > uninstall Logitech drivers

If alternative hardware is not available then reinstall:

lmoufilt Logicool SetPoint KMDF Mouse Filter Driver c:\windows\system32\drivers\lmoufilt.sys

Wireless mouse uninstalled. Using Microsoft wired mouse.

zbook said:
2) Create a new restore point.

Done

zbook said:
3) Restart WDV with all customized tests except:

[ ] 0x00000004 Simulação de recursos baixos aleatória.
[ ] 0x00000004 Randomized low resources simulation.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

Immediate BSOD

LAPTOPMTV30RSO9-(2025-04-23_17-29-22).zip

drive.google.com

zbook · 2025-04-23T17:08:57-0400

1) Uninstall or uninstall and reinstall:

elgatovirtualcamera Elgato Virtual Camera Service c:\windows\system32\drivers\elgatovirtualcamera.sys

2) Create a new restore point.

3) Restart WDV with the same customized tests

4) If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

5) Run WDV for several hours > if there are no BSOD then turn off WDV

6) Open administrative command prompt and copy and paste:

schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators" /s

Post a share link.

miketsp · 2025-04-23T17:54:41-0400

zbook said:
1) Uninstall or uninstall and reinstall:

elgatovirtualcamera Elgato Virtual Camera Service c:\windows\system32\drivers\elgatovirtualcamera.sys

wired mouse removed
wireless mouse reinstalled
Elgato App uninstalled - virtual driver no longer exists

zbook said:
2) Create a new restore point.

Done

zbook said:
3) Restart WDV with the same customized tests

Immediate BSOD

LAPTOPMTV30RSO9-(2025-04-23_18-45-26).zip

drive.google.com

zbook · 2025-04-23T18:42:40-0400

How come LMouFilt.Sys was reinstalled?

crash time: Wed Apr 23 16:20:07.092 2025 (UTC - 5:00)

lmoufilt Logicool SetPoint KMDF Mouse Filter Driver c:\windows\system32\drivers\lmoufilt.sys

Code:

LMouFilt.Sys Wed Oct 14 07:08:32 2020 (5F86EA40)

miketsp · 2025-04-24T06:15:02-0400

zbook said:
How come LMouFilt.Sys was reinstalled?

crash time: Wed Apr 23 16:20:07.092 2025 (UTC - 5:00)

lmoufilt Logicool SetPoint KMDF Mouse Filter Driver c:\windows\system32\drivers\lmoufilt.sys

Code:

LMouFilt.Sys Wed Oct 14 07:08:32 2020 (5F86EA40)

I did mention that I reinstalled the wireless mouse in my last post.
Uninstalled wireless mouse and no Elgato camera.
Now running verifier.
No BSOD.
Will leave it for a couple of hours.

Group.txt

drive.google.com

miketsp · 2025-04-24T09:39:58-0400

OK It ran verifier for over 3h and the check compatibility didn't show any problems.
I'm going to try the update.

Compat.txt

drive.google.com

PCUser · 2025-04-24T10:28:49-0400

miketsp said:
I have two supposedly almost identical laptops ACER ASPIRE A514-54 both purchased in 2022 with a 6 month difference. Intel Core i5 1135G7. Main SSD is WDC PC SN530 SDBPNPZ-512G-1114:512.1GB. Disk has the EFI partition, reserved partition, 250GB system C: partition and the rest data D: partition. The C: partition has at least 80GB free.
Both run Windows 11 Home single language (in Portuguese). The older one with problems is on 23H2 22631.5189.
The newer one updated automatically to 24H2 while the older one has now been through about 30 attempts, always failing with the BSOD error code 0xC1900101 - 0x30017 failed first boot error during boot. There are then two consecutive boot failures then it rolls back to 23H2. This behavior has never changed.
The older one has a second 960GB installed as well as a memory expansion to 20GB.
I have read dozens of tutorials and have run out of things to try.
The older one had an older BIOS so I upgraded it to a version later than the newer one.
All drivers have been updated using PC Helpsoft.
The video drivers are up to date using the supplied Intel update program "Intel Graphics Software". 25.10.1253.2 and Driver Intel ARC 32.0.101.6734.
Intel driver support assistant is installed and shows all the Intel parts to be up to date.
The ACER software is all up to date according to the ACER Care Center.
DISM and SFC have been run frequently before and after all attempts and never indicate any problems. DISM /online /cleanup-image /restorehealth.
"Whynotwin11" gives an OK result.
I expanded the EFI partition from the original 100MB to 1GB as some sources state that the current requirement is for at least 250MB.
Extra Boot entries created by Macrium were removed and Macrium was uninstalled.
The Windows built in update troubleshooter has been run frequently and only once indicated that it had made changes.
The MS reserved partition was recreated with DISKPART and expanded.
Attempts have been made with secure boot enabled and disabled.
Clean boots have been tried with all non MS services disabled or removed.
Attempts have been made with the McAfee anti-virus uninstalled and MCPR run.
Attempts have been made with the extra SSD removed leaving just the NVME SSD.
Windows utility - clean disk has been run.
Unused programs have all been uninstalled.
VSS Doctor was run as I used to use Macrium and Paragon for backups. This altered the VSS parameters.
Used the Windows repair media - advanced menu, to fix (possible) boot problems. I understand this should recreate the EFI partition entries or at least check them.
Many attempts made both on-line and using the 24H2 ISO downloaded directly from Microsoft.
I have attached the output from Setupdiag.

I am now getting to the point where I am considering a full new clean install, something I really wanted to avoid doing because I have some expensive CAD software installed and I can't find the keys to reinstall it.
The alternative is to live with this version until the laptop gets old, some incompatibility arises or MS supply a fix. From what I see many people can't update to 24H2.

Does anyone have any other suggestions to try?

@miketsp

The BSOD error code 0xC1900101 - 0x30017 indicates a failure during the installation process, specifically during the first boot phase. This usually happens when Windows is attempting to upgrade or install a new version. The error suggests a problem with the installation process, potentially related to hardware, drivers, or third-party software.

Here's a breakdown of potential causes and solutions:

Possible Causes:

Third-party software:
Antivirus or antispyware programs can interfere with the installation process.

Hardware issues:
Problems with the system's hardware, such as a media card reader or storage device, can lead to this error.
Driver issues:
Outdated or incompatible device drivers, particularly display drivers, can cause problems.
Unsupported hardware:
The system might have hardware that is not supported by the Windows version being installed.
Corrupted installation files:
The installation files used for the upgrade or installation might be corrupted.
Internet connection:
An unstable or intermittent internet connection during an online update can also lead to this error.

Troubleshooting Steps:

1. Disable or uninstall third-party antivirus/antispyware:
Temporarily disable or uninstall any third-party security software before attempting the installation again.

2. Check for hardware conflicts:
If possible, try booting without any media card readers or other external devices.
3. Update drivers:
Ensure that all device drivers, especially display drivers, are up to date.
4. Clean boot:
Perform a clean boot to eliminate conflicts from unnecessary startup programs.
5. Run Update troubleshooter:
Use the Windows Update troubleshooter to identify and fix any issues with the update process, as suggested by Microsoft Community.
6. In-place repair/upgrade:
Perform an in-place repair to reinstall Windows without affecting your files, according to Microsoft Community.
7. Check for internet connectivity:
Disconnect from the internet during the installation process if you are using an ISO file or updating through Windows Update, as mentioned in Microsoft Community.
8. Use the ISO file:
If possible, try upgrading using a Windows ISO file.
9. Disable Secure Boot:
In the BIOS settings, disable Secure Boot, as discussed in a Microsoft Community thread.
10. Check disk integrity:
Run sfc /scannow and chkdsk /f in an administrator command prompt to check for and repair any system file corruption, as suggested on Reddit.
11. Check for disk space:
Ensure that there is sufficient free space on the target disk.

miketsp · 2025-04-24T11:01:29-0400

Well, it still fails to install but this time it was different.
As usual I mounted the ISO Windows 24H2 Portuguese Single Language and ran setup. This is on the second SSD.
After installing the BSOD was BOOT Device not accessible and I had to hold the power key to get it to turn off.
Then another similarly failed boot.
Then on the 3rd boot it rolled back automatically.
New V2 collector attached

LAPTOPMTV30RSO9-(2025-04-24_11-54-34).zip

drive.google.com

Persona78 · 2025-04-24T11:57:17-0400

M

miketsp said:
Well, it still fails to install but this time it was different.
As usual I mounted the ISO Windows 24H2 Portuguese Single Language and ran setup. This is on the second SSD.
After installing the BSOD was BOOT Device not accessible and I had to hold the power key to get it to turn off.
Then another similarly failed boot.
Then on the 3rd boot it rolled back automatically.
New V2 collector attached

LAPTOPMTV30RSO9-(2025-04-24_11-54-34).zip

drive.google.com

Mounted????

Extract the ISO! USE WINRAR , 7z, etc.
The execute Setup!

miketsp · 2025-04-24T12:56:20-0400

Persona78 said:
M

Mounted????

Extract the ISO! USE WINRAR , 7z, etc.
The execute Setup!

I will run a test but I don't expect it to make any difference. According to the Microsoft site the standard procedure is to mount the ISO either doubleclicking or rightclicking and selecting mount. I've done in-place upgrades from a mounted ISO many times.
I will also try disconnecting from the Internet for the next test as various people have made this suggestion.

zbook · 2025-04-24T13:29:20-0400

Run: upgrade_failure_info > post a share link

https://www.tenforums.com/attachmen...s-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

Code:

Event[22357]
  Log Name: System
  Source: volmgr
  Date: 2025-04-24T11:51:12.0640000Z
  Event ID: 46
  Task: N/A
  Level: Erro
  Opcode: N/A
  Keyword: Clßssico,
  User: N/A
  User Name: N/A
  Computer: LAPTOPMTV30RSO95
  Description:
Falha na inicializaþÒo do despejo de mem¾ria!

Crash dump initialization failed!

miketsp · 2025-04-24T14:59:06-0400

zbook said:
Run: upgrade_failure_info > post a share link

https://www.tenforums.com/attachmen...s-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

Code:

Event[22357] Log Name: System Source: volmgr Date: 2025-04-24T11:51:12.0640000Z Event ID: 46 Task: N/A Level: Erro Opcode: N/A Keyword: Clßssico, User: N/A User Name: N/A Computer: LAPTOPMTV30RSO95 Description: Falha na inicializaþÒo do despejo de mem¾ria!

Crash dump initialization failed!

Upgrade_failure_logs_2025-04-24_15-51-22.zip

drive.google.com

zbook · 2025-04-24T15:40:02-0400

Restart WDV with all customized tests.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

7B

PCUser · 2025-04-24T16:23:21-0400

@miketsp
Please watch this and follow this process EXACTLY, I think it will solve your prpblem

www.youtube.com/watch?v=mC657pIDyOc

miketsp · 2025-04-24T16:37:04-0400

zbook said:
Restart WDV with all customized tests.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

7B

Verifier run with all tests,

Verifier-all.txt

drive.google.com

This message of "Boot drive not accessible" on the BSOD is intriguing me.
It's making me think maybe I should recreate the EFI partition as per this procedure which I haven't yet done manually.

Diskpart: Use diskpart to manage your hard drives and partitions.
List Volume: Use list vol to see the current volume list and identify the EFI partition (often labeled as "EFI System Partition" or "EPS").
Select EFI Partition: Use select vol <volume number> to select the EFI partition.
Assign Drive Letter: If the EFI partition doesn't have a drive letter, use assign letter=<drive letter> to assign one (e.g., assign letter=e).
Exit Diskpart: Use exit to close Diskpart.
Bootrec: If the BCD is corrupted, use the bootrec /fixmbr, bootrec /fixboot, and bootrec /rebuildbcd commands to rebuild the bootloader

I have used the "Fix boot problems" option on the Windows 11 recovery media USB which I understand does almost the same thing.
Thoughts?

miketsp · 2025-04-24T16:52:36-0400

OK now I have something that may be wrong. I booted from the recovery USB and ran bootrec /scanos
It gives 0 results.
Surely it should give me 1

WhatsApp Image 2025-04-24 at 17.48.24_72ebdae5.jpg

drive.google.com

miketsp · 2025-04-24T17:00:35-0400

I have found this procedure to rebuild when identified installations are shown as zero.
Is it correct?

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Update 23H2 to 24H2 always fails 0xC1900101 - 0x30017 out of options

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