Update 23H2 to 24H2 always fails 0xC1900101 - 0x30017 out of options

miketsp · Thursday at 5:21 PM

PCUser said:
@miketsp
Please watch this and follow this process EXACTLY, I think it will solve your prpblem

www.youtube.com/watch?v=mC657pIDyOc

Well I am doing an in place upgrade using the ISO from MS. I have run it many times both by mounting the ISO and expanding the ISO. The only difference is that this video bypasses the HW checks to force installation. My HW is all modern and compliant so at this time I don't believe it will alter anything. Working with zbook we identified driver problems and these have been eliminated. If and when we stop making progress I may try your suggestion. Thanks.

zbook · Thursday at 7:32 PM

miketsp said:
Verifier run with all tests,

Verifier-all.txt

drive.google.com

Verifier run with all tests,

The link was blank / empty.

miketsp · Thursday at 7:51 PM

zbook said:
The link was blank / empty.

Please try now

Verifier-all.txt

drive.google.com

zbook · Thursday at 9:46 PM

1) Boot to the BIOS > view settings for AHCI, RAID, IDE > post images or share links

2) Reinstall the chipset drivers

3) Download Memory integrity system readiness scan tool from Official Microsoft Download Center

Download Memory integrity system readiness scan tool from Official Microsoft Download Center

HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.

www.microsoft.com

AMD

hvciscan_amd64.exe

4) Open administrative command prompt and copy and paste:

cd /users /miket /downloads

hvciscan_amd64.exe

Post a share link.

5) Run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Post a share link.

miketsp · 2025-04-25T07:13:23-0400

zbook said:
1) Boot to the BIOS > view settings for AHCI, RAID, IDE > post images or share links

The BIOS on this laptop is pretty basic. At the moment there is no supervisor password set and you only get at extra options by setting one.

zbook said:
2) Reinstall the chipset drivers

Chipset driver reinstalled using the file off the Acer download site

zbook said:
3) Download Memory integrity system readiness scan tool from Official Microsoft Download Center

Download Memory integrity system readiness scan tool from Official Microsoft Download Center

HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.

www.microsoft.com

AMD

hvciscan_amd64.exe

4) Open administrative command prompt and copy and paste:

cd /users /miket /downloads

hvciscan_amd64.exe

Post a share link.

PS E:\downloads-for-installation> .\hvciscan_amd64.exe
VbsGetIssues: 0x00000000
VbsIsRecommended: 1
HVCI incompatible driver scan start...
HVCI: Driver scanning complete
HVCI incompatible driver scan passed!
PS E:\downloads-for-installation>

zbook said:
5) Run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Post a share link.

DiskParInfo.log

drive.google.com

zbook · 2025-04-25T17:07:36-0400

The BSOD that had occurred during the latest upgrade attempt was bugcheck 7B:

INACCESSIBLE_BOOT_DEVICE

1) Download to a new desktop folder:

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...

www.elevenforum.com

Download Windows 11

2) detach all non-windows drives

3) Place the computer in clean boot:

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...

www.elevenforum.com

4) Disconnect Internet access (both Ethernet and Wifi)

5) Attempt an in place upgrade repair using the desktop iso

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

For any in place upgrade failure please post new V2 and upgrade_failure_info result share links.

miketsp · 2025-04-25T19:37:26-0400

zbook said:
The BSOD that had occurred during the latest upgrade attempt was bugcheck 7B:

INACCESSIBLE_BOOT_DEVICE

1) Download to a new desktop folder:

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...

www.elevenforum.com

Download Windows 11

Done

zbook said:
2) detach all non-windows drives

DONE

zbook said:
3) Place the computer in clean boot:

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...

www.elevenforum.com

DONE

zbook said:
4) Disconnect Internet access (both Ethernet and Wifi)

DONE

zbook said:
5) Attempt an in place upgrade repair using the desktop iso

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

For any in place upgrade failure please post new V2 and upgrade_failure_info result share links.

Same BSOD inaccessible boot device

New V2

LAPTOPMTV30RSO9-(2025-04-25_20-32-27).zip

drive.google.com

zbook · 2025-04-25T22:51:02-0400

Please run now:

1) Run: upgrade_failure_info > post a share link

https://www.tenforums.com/attachmen...s-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

These can run later:

2) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /analyzecomponentstore

Post a share link.

3) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

shrink querymax

Post a share link.

4) Open administrative command prompt and type or copy and paste:

mountvol Y: /s

dir Y:\ /s /a >c:\dir.txt

Post a share link.

5) Open administrative PS and copy and paste:

GCI -Path 'c:\windows\logs\cbs\*.log', 'c:\windows\logs\dism\dism.log' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

Post a share link.

6) Open administrative command prompt and type or copy and paste:

chkdsk /b /v C:

Run overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v C:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: y

Reboot as needed.

7) Run chkdskfromevent > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

8) Create a new restore point

miketsp · 2025-04-26T08:11:20-0400

zbook said:
Please run now:

1) Run: upgrade_failure_info > post a share link

https://www.tenforums.com/attachmen...s-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

Upgrade_failure_logs_2025-04-26_07-23-48.zip

drive.google.com

zbook said:
These can run later:

2) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /analyzecomponentstore

Post a share link.

3) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

shrink querymax

Post a share link.

Results of DISMs:

DISM.txt

drive.google.com

I didn't understand the shrink querymax in a command window. As far as I know this is a DISKPART command.
It didn't run by itself.

zbook said:
4) Open administrative command prompt and type or copy and paste:

mountvol Y: /s

dir Y:\ /s /a >c:\dir.txt

Post a share link.

I had problems with the DIR command.

Mountvol.txt

drive.google.com

I had to use the -recurse parameter which worked

DIR-recurse.txt

drive.google.com

zbook said:
5) Open administrative PS and copy and paste:

GCI -Path 'c:\windows\logs\cbs\*.log', 'c:\windows\logs\dism\dism.log' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

Post a share link.

CBS.zip

drive.google.com

I'm now going to run the chkdsk command

zbook said:
6) Open administrative command prompt and type or copy and paste:

chkdsk /b /v C:

Run overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v C:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: y

Reboot as needed.

7) Run chkdskfromevent > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

8) Create a new restore point

miketsp · 2025-04-26T08:31:07-0400

zbook said:
7) Run chkdskfromevent > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

chkdskFromEvent.log

drive.google.com

zbook said:
8) Create a new restore point

Done

miketsp · 2025-04-26T10:35:11-0400

@zbook

I have been doing some reading and have come across a couple of ideas.

1) After the update fails and I get the inaccessible boot device message, it seems that one option would be to insert my USB stick with a Windows Recovery Environment, go into advanced options and try to use the Fix Boot Problems instead of letting it fail to boot twice and doing the automatic rollback.
Before trying this I would create a full disk image with Clonezilla in case things get messed up. Is this worth trying in your opinion?

2) Some writers mention that the Intel VMD can cause BOOT problems with Windows Update and in my case both VTX and VTD are enabled in BIOS. They recommend disabling these functions. Thoughts?

zbook · 2025-04-26T14:00:57-0400

Please make a backup so that you can make trial and error steps as needed.

The remaining steps that I'd try are to create a new EFI partition and delete the current EFI and recovery partitions.

If you have access to the BIOS then check settings for AHCI, RAID, IDE.

Bug Check 0x7B INACCESSIBLE_BOOT_DEVICE - Windows drivers

Learn how the INACCESSIBLE_BOOT_DEVICE bug check indicates that the Microsoft Windows operating system has lost access to the system partition during startup.

learn.microsoft.com

Stop error 7B or Inaccessible_Boot_Device troubleshooting - Windows Client

Learn how to troubleshoot Stop error 7B or Inaccessible_Boot_Device. This error might occur after some changes are made to the computer.

learn.microsoft.com

04/16

Code:

Fixing errors in MFT BITMAP attribute.

Fixing errors in volume bitmap.

Windows has made file system corrections.

04/26

Code:

There are no file system issues.

No action required.

Update 23H2 to 24H2 always fails 0xC1900101 - 0x30017 out of options

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