Solved Cloned SSD will not boot computer

spapakons · Jun 19, 2024

The Crucial should work OK via USB apart from booting into Windows of course, because it is a different storage controller. The internal storage controller of the computer is incompatible with this SSD. Upgrading the firmware of the SSD and/or the BIOS of the computer could help, but I wouldn't bet on that. I would replace it with another brand. You could ask a friend if he has a same capacity other brand SSD to trade it.

DaSOB · Jun 19, 2024

spapakons said:
The Crucial should work OK via USB apart from booting into Windows of course, because it is a different storage controller. The internal storage controller of the computer is incompatible with this SSD. Upgrading the firmware of the SSD and/or the BIOS of the computer could help, but I wouldn't bet on that. I would replace it with another brand. You could ask a friend if he has a same capacity other brand SSD to trade it.

Thanks. I did update my BIOS. I'll look into upgrading the SSD firmware also. I will probably look into getting another SSD, maybe another Kingston since I know that the one I have now is compatible with my PC.

DaSOB · Jun 19, 2024

hdmi said:
After it boots in Windows from the Kingston SSD, see if Crucial Storage Executive is able to detect the Crucial SSD through the USB connection. Crucial Storage Executive Tool | Firmware Download

Well, I downloaded the tool and ran it, and...

I don't have a proxy, so that's out. Again, I'm stumped.

DaSOB · Jun 19, 2024

I've decided to return the drive to Crucial for whatever refund I can get. Then I'll order a Kingston drive.

spapakons · Jun 19, 2024

DaSOB said:
Well, I downloaded the tool and ran it, and...

View attachment 99537

View attachment 99538

I don't have a proxy, so that's out. Again, I'm stumped.

I wouldn't risk upgrading the firmware...

spapakons · Jun 19, 2024

DaSOB said:
I've decided to return the drive to Crucial for whatever refund I can get. Then I'll order a Kingston drive.

Better safe than sorry.

DaSOB · Jun 19, 2024

I've ordered a Kingston SSD from Amazon. I'll update when I get it.

Winuser · Jun 19, 2024

It is possible your problem was caused by a defective drive. If you still have problems cloning your old drive to the new drive I recommend using Macrium to make an image of the old drive and restoring the image to the new drive.

DaSOB · Jun 19, 2024

Winuser said:
It is possible your problem was caused by a defective drive. If you still have problems cloning your old drive to the new drive I recommend using Macrium to make an image of the old drive and restoring the image to the new drive.

I'll do that if necessary. Thanks.

Winuser · Jun 19, 2024

DaSOB said:
I'll do that if necessary. Thanks.

For some reason using the clone option in Macrium doesn't always work for some of us. I happen to be one of them. I have always had better luck by using Macrium images instead.

hdmi · Jun 19, 2024

spapakons said:
I wouldn't risk upgrading the firmware...

So you'd rather accept the potential risk of losing data as opposed to eliminate that potential risk by upgrading the firmware? IMNSHO, poor logic is poor... LOL!

https://www.reddit.com/r/unRAID/comments/110jpt2/warning_crucial_mx500_ssd_firmware_bug_can

hdmi · Jun 19, 2024

Winuser said:
It is possible your problem was caused by a defective drive.

I guess we'll never know that now.

Winuser said:
I recommend using Macrium to make an image of the old drive and restoring the image to the new drive.

I recommend losing your data.

spapakons · Jun 19, 2024

hdmi said:
So you'd rather accept the potential risk of losing data as opposed to eliminate that potential risk by upgrading the firmware? IMNSHO, poor logic is poor... LOL!
https://www.reddit.com/r/unRAID/comments/110jpt2/warning_crucial_mx500_ssd_firmware_bug_can

If you see any kind of errors, you better pospone firmware update. I prefer to keep my data with a few errors than risk losing everything id the firmware upgrade fails. Errors means the disk is either faulty or cannot be accessed properly. So avoid upgrading the firmware until you resolve it.

Winuser · Jun 19, 2024

How is @DaSOB risking his data? They're returning the possible bad drive and buying another one.

DaSOB · Jun 19, 2024

Winuser said:
How is @DaSOB risking his data? They're returning the possible bad drive and buying another one.

I have everything backed up on a 1TB external HD.

hdmi · Jun 19, 2024

spapakons said:
If you see any kind of errors, you better pospone firmware update. I prefer to keep my data with a few errors than risk losing everything id the firmware upgrade fails. Errors means the disk is either faulty or cannot be accessed properly. So avoid upgrading the firmware until you resolve it.

Much to the contrary, if it is faulty, then I want to know about it ASAP so that I can then RMA the drive immediately. Again, I haven't a clue why anyone would want to cling on to a faulty drive for longer than really should be needed to figure out the fact that it is faulty.

spapakons · Jun 19, 2024

If it is faulty you don't touch it. Just copy as many of your data as possible and return it for replacement under Warranty. In the first couple of weeks it is even considered DOA (Dead On Arrival), so it should be immediately replaced no matter what.

PS: DON'T upgrade the firmware on a faulty drive, you might lose your data and the shop will probably blame the firmware for the fault and might refuse a replacement citing the Warranty is void!

hdmi · Jun 19, 2024

Winuser said:
How is @DaSOB risking his data? They're returning the possible bad drive and buying another one.

Most people don't use RAID 1 (mirroring) nor use Continuous Data Protection (CDP). So, there's always a risk, and, my point is that upgrading the SSD firmware can help to avoid some of the added risk. It also can help to avoid other potential problems with the SSD in question, e.g., bugs that could potentially reduce the lifespan of the SSD significantly or other flaws that could potentially be severe. Operation of an SSD is a lot more complex than a HDD. The manufacturers release firmware upgrades to ensure smooth operation of their SSD products. Crucial is a brand of Micron, a company that was founded in 1978 and headquartered in Boise, Idaho. Micron is one of the largest memory and flash storage manufacturers in the world. I am fairly confident that they do not release firmware upgrades just for show.

Winuser · Jun 19, 2024

hdmi said:
Most people don't use RAID 1 (mirroring) nor use Continuous Data Protection (CDP). So, there's always a risk, and, my point is that upgrading the SSD firmware can help to avoid some of the added risk. It also can help to avoid other potential problems with the SSD in question, e.g., bugs that could potentially reduce the lifespan of the SSD significantly or other flaws that could potentially be severe. Operation of an SSD is a lot more complex than a HDD. The manufacturers release firmware upgrades to ensure smooth operation of their SSD products. Crucial is a brand of Micron, a company that was founded in 1978 and headquartered in Boise, Idaho. Micron is one of the largest memory and flash storage manufacturers in the world. I am fairly confident that they do not release firmware upgrades just for show.

My understanding is that it's not the old drive with a problem It's the new drive that he thinks is defective so nothing to lose by formatting it and sending it back.

hdmi · Jun 19, 2024

spapakons said:
If it is faulty you don't touch it.

For reasons that should be completely obvious, you still have to touch it to find out the fact that it is faulty.

spapakons said:
Just copy as many of your data as possible and return it for replacement under Warranty. In the first couple of weeks it is even considered DOA (Dead On Arrival), so it should be immediately replaced no matter what.

This changes nothing of that fact that continuing to use the SSD with an outdated firmware after it seems to be working OK presents an added risk.

spapakons said:
PS: DON'T upgrade the firmware on a faulty drive, you might lose your data and the shop will probably blame the firmware for the fault and might refuse a replacement citing the Warranty is void!

If it's faulty, then either you should RMA it or you should throw it on the pile of e-waste to let it be recycled. Either way, you should make a backup of all your important data that you have stored on it, before you upgrade its firmware. That also is part why upgrading its firmware before you write important data to it for the first time is always a best practice. As a small bonus, you don't have to back it up if it's still empty. If the attempt to upgrade its firmware is what reveals that it is faulty, then you can still RMA it, as it doesn't void the warranty if the method you used to upgrade it was matching the manufacturer's official instructions. If the drive is not faulty, then logically, the firmware upgrade mechanism should also work flawlessly. So much is obvious.