Still stuck on 22H2


K

Kalisto010

New member
Local time
12:45 AM
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3
OS
Windows 11
I’m still stuck on 22H2 and I’m trying to upgrade to 23H2. I have 23H2 on a USB stick and when the setup start I get the message “We can’t tell if your PC has enough space to continue installing Windows 11” My SSD has 110 GB used space and 127 GB of free space. I’m pretty sure that the install want to create a Windows.old folder. Since 22H2 is no longer supported you have to upgrade to 23H2, so there’s no need to waste space of a backup windows.old folder. Also I use Macrium Reflect and have a few image files on an external drive so if I want to go back to 22H2 I can do so. Now is there a way to tell the installer not to create a backup folder because I have enough free space to do the install?

AlsoI have the file KB 5027397 to force windows update to download 23H2. Big problem there. If I install the file and reboot as requested I end up with a black screen. Nothing on the screen. IF I click CTRL-ALT-DEL I get the Task Manager screen which is the only thing I can get on the screen. So I end up using Macrium Reflect to go back to 22H2. I have the latest video display update from AMD. So why do I get the black screen? If I install KB 5027397 and KB 5050021 at the same time and re-boot I still get the same black screen. I would prefer using this method instead of re-installing windows from the USB stick which would be faster. So any advices would be appreciated. Thank You.
 
Windows Build/Version
22621.4317

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 3525
1) Please run the V2 log collector and post a share link into this thread using drop box, or google drive

BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)




2) Run: upgrade_failure_info > post a share link

Ten Forums - Windows 10 Help and Support Forum

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums




3) Run: HealthCheckApp > post a share link

https://aka.ms/GetPCHealthCheckApp




4) Run setupdiag > post a share link

https://go.microsoft.com/fwlink/?linkid=870142




5) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Page 2 - Windows 10 Forums

Batch files for use in BSOD debugging - Windows 10 Forums



For share links please use drop box or google drive.


Make sure that links are available without sign in.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
when you install them and get a black screen on reboot, after launching task manager, can you run new task and launch regedit?
 

My Computer

System One

  • OS
    Windows 11 Pro
Kalisto010 said:
We can’t tell if your PC has enough space to continue installing Windows 11
Click to expand...
Hi, welcome.

Try to increase the size of your “recovery partition”. I had to do this for my sons 22H2 to 23H2. So if it’s around 600mb, make it 1GB
Can’t say it will work but that’s the info I received and it worked for me.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Kalisto010 said:
I’m still stuck on 22H2 and I’m trying to upgrade to 23H2. I have 23H2 on a USB stick and when the setup start I get the message “We can’t tell if your PC has enough space to continue installing Windows 11” My SSD has 110 GB used space and 127 GB of free space. I’m pretty sure that the install want to create a Windows.old folder. Since 22H2 is no longer supported you have to upgrade to 23H2, so there’s no need to waste space of a backup windows.old folder. Also I use Macrium Reflect and have a few image files on an external drive so if I want to go back to 22H2 I can do so. Now is there a way to tell the installer not to create a backup folder because I have enough free space to do the install?

AlsoI have the file KB 5027397 to force windows update to download 23H2. Big problem there. If I install the file and reboot as requested I end up with a black screen. Nothing on the screen. IF I click CTRL-ALT-DEL I get the Task Manager screen which is the only thing I can get on the screen. So I end up using Macrium Reflect to go back to 22H2. I have the latest video display update from AMD. So why do I get the black screen? If I install KB 5027397 and KB 5050021 at the same time and re-boot I still get the same black screen. I would prefer using this method instead of re-installing windows from the USB stick which would be faster. So any advices would be appreciated. Thank You.
Click to expand...
antspants said:
Hi, welcome.

Try to increase the size of your recovery partition. I had to do this for my sons 22H2 to 23H2.
Can’t say it will work but that’s the info I received and it worked for me.
Click to expand...
@antspants you're talking about the EFI, not recovery partition, correct? I've only ever seen the EFI partition throw that type of error in relation to windows updates... but i could be wrong..
1739491145194.webp
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
when you install them and get a black screen on reboot, after launching task manager, can you run new task and launch regedit?
Click to expand...
Yes i can do that. As for the video at the bottom i had no problem with cmd portion, as for the partition portion i had no luck. Tried many programs with no success.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 3525
Kalisto010 said:
Yes i can do that. As for the video at the bottom i had no problem with cmd portion, as for the partition portion i had no luck. Tried many programs with no success.
Click to expand...
ok when on the black screen with a cursor, use task manager to open regedit and:

Code: 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

check the String Value named "Shell" and ensure it's value is
Code: 
explorer.exe

if not, edit it to be and restart
 

My Computer

System One

  • OS
    Windows 11 Pro
FYI if indeed it is for lack of space, you will run into the same problem the next time there's another upgrade. You might want to consider getting a bigger drive.

There's no way around the procedure creating a windows.old folder during any upgrade. Why not just move your personal files off onto an external drive.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Well, finally the problem solved itself. When, the other times I checked regedit there were only four entries in Winlogon and no shelI entry. I thought about creating one. Before that I had checked in windows and I have 36 entries including the shell string. Don’t know if it’s normal to have so many in there. So I tried one last time with installing KB 5027397 and KB5050021 and this time it worked. I don’t know why the other times I was getting the black screen. At the last resort after watching a YouTube video I tried using GPedit to force windows to download 24H2. I tried putting 23H2 instead but it didn’t worked. When the problems on 24H2 are resolved we will probably get it in windows update. Anyway I just want to thank you for your numerous replies and wish you a nice day.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 3525
In this guide, i will help you troubleshoot black screen problem in Windows 10 and Windows 11.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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